KOLO froze my wallet over a 13 USDC deposit without warning, right before my international flight. I couldn’t pay my airport check-in fee and lost a full night of sleep fearing I’d miss it. The... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
KOLO froze my wallet over a 13 USDC deposit without warning, right before my international flight. I couldn’t pay my airport check-in fee and lost a full night of sleep fearing I’d miss it. The... Zobacz więcej
Reakcja na opinię
Waiting is over and virtual card arrived. topping balance in minutes and adding to apple pay-ready to explore:) several payments in euro rate not best, but agreeable. But payments in usd is 1:1, a... Zobacz więcej
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Kolo customer support is the best support. It is always available to help 24*7. Anytime I run into a question or problem even minor. I go to telegram and ask for support. And I am really happy and sat... Zobacz więcej
Reakcja na opinię
This is my first time using kolo, the experience is very good, the app and mini-program are very good, clear and concise, the customer service team is absolutely top-notch, the response speed is super... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
Kolo is your app to live in crypto.
We connect digital assets to real-world payments, letting you spend your crypto like cash with a sleek Kolo card.
What We Offer:
Kolo simplifies crypto for everyday use — offering a fast, easy, and secure bridge between your digital and real-world finances.
For everyday moves, big buys, or building in Web3, Kolo keeps your crypto ready to live the moment with you.
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was the quickest onboarding with clear instructions and helpful support.
Be aware sometimes they will terminate account and wallet without notifications.
Everyone I had an experience with Kolo that really hurt me.
I put all my retirement money, six hundred and twenty thousand dollars into Kolos system because Kolo looked good.
At first everything seemed fine with Kolo so I felt safe.
When I tried to take my money out of Kolos system Kolos support team started asking questions making excuses and then they just stopped answering my questions.
Kolo took my money I lost everything because of Kolo.
I want to warn you about Kolo.
Most of the reviews about Kolo are not real you can tell they are fake or paid for.
The only real reviews are from people like me who got hurt by Kolo.
When I was feeling very sad nobody would listen to me another person who also got hurt by Kolo told me to talk to P·o·m·a advisory.
I was very upset did not trust anyone but P·o·m·a advisory was kind and listened to me.
P·o·m·a advisory gave me advice without making promises they could not keep.
P·o·m·a advisory is the reason I can still write this.
And now the name P·o·m·a advisory means something to people like me:
P is for people like me who got hurt by Kolo
O is for losing money to Kolo
M is for money that just disappears with Kolo
A is for no help from Kolo
A is for nobody who can assist you with Kolo
D is for days turning into weeks with Kolo
V is for victims like me who got hurt by Kolo
I is for being lucky to get help from advisory
S is for someone who cared from P·o·m·a advisory
O is for others who may not be as lucky as me to get help
R is for remembering my story about Kolo
Y is for you because you can get help too from P·o·m·a advisory.
Stay away from Kolo Kolo is good, at making excuses and taking your money Kolo will hurt you like Kolo hurt me.
Fraudulent Ledger Manipulation and Total Lack of Support
Avoid this app if you value your money. They processed 7 duplicate transactions on my account in an 8-second window for a card that I had already DELETED. When I asked for RRNs or Authorization codes to verify these "force-posts," they went silent and deactivated my account. They are now illegally withholding a separate merchant refund to offset the "debt" created by their own system glitch. I have filed a formal regulatory complaint with the OCIF (Case R-2026-0126). Use anyone else.
Beyond the technical failures, Kolo has now summarily deactivated all accounts in Zimbabwe without warning or explanation. They have cut off access to wallets, leaving users with no way to withdraw their remaining balances.
Бескорыстная и быстрая помощь! Не смотря на легкие неудобства при регистрации с помощью специалистов все получилось! Бесконечно благодарен команде поддержки за такую заботу о клиентах
Most of the reviews here are fake. You can clearly see they paid for / bot it.
In reality, Kolo is a CEX that steals users' fund. They will not support asset recovery, ask questions that are not relevant and just quietly end the support whenever they like.
They are experts at making excuses and steal your fund
AVOID AT ALL COST!
The support service works perfectly.
Unfortunately, my experience with this crypto/finacial company turned out to be very unpleasant.I found that their services,in fact is not efficient nor aequate nor customer-friendly at all... They might reply that "As a regulated financial institution, they must adhere to strict internal and regulatory policies. Under these requirements, thy may occasionally need to reject services for an account, and they are often restricted from disclosing the specific reasons behind such decisions. however, as customers we can still find the other which offer much more better customer friendly services without too much restrictions and rejections..
I would highly recommend not to use the services of such company which has too much restrictions against customers!!..
Excellent service, always available to answer our questions. The bank card is very convenient for different uses. Thank you Kolo 🙂
Scam organisation took my USDC never updated my balances. The bogus card they have cannot be uploaded onto your phones wallet plus the reviews on here are all fake & there is no App in the App Store trust the reviews with one star AVOID AVOID AVOID
Kolo customer support is the best support. It is always available to help 24*7. Anytime I run into a question or problem even minor. I go to telegram and ask for support. And I am really happy and satisfied with their customer support and how they value their customer. I like it so much. Within 2-10min my issue gets resolved. Never seen such support or assistance. I am really amazed and happy to use their product. Will recommend everyone to use kolo.
Odpowiedź od Kolo
Be careful. Scam company.
3 weeks waiting until they will change my email in profile to login in .
Did all checks ,verification second time , all passed.
Support team - totally incompetent. Looks like the people was just grabbed from the street without any knowledges.
During these weeks I am receiving 3 - 4 same copy passed answers on my request for any updates :
Our team is focusing on your case,
Our team needs a little bit more time to solve all,
We will update you shortly , no worries , our team remember about you and bla bla bla .
Gonna include the company, which licensed that fakers with approved license to offers that kind of service to keep them move their a s * * * s
Balance on app was 150 usd
providing super easy experience
bridging currency with fiat
opening new opps
customer support is also amazing
Odpowiedź od Kolo
Отличный сервис! Работает, как часы. Техподдержке отдельное спасибо!
Odpowiedź od Kolo
A truly amazing financial service. Registration is quick, the app is smooth, support team present to answer any question. It truly is an amazing platform. I wish all the best and success for it.
Odpowiedź od Kolo
This is my first time using kolo, the experience is very good, the app and mini-program are very good, clear and concise, the customer service team is absolutely top-notch, the response speed is super fast. Normally, your problem will be solved within 5 minutes.👍
Odpowiedź od Kolo
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.