Getaudora Recenzje 

PLEASE CAN YOU HELP ME ? mine wer ok at best but i could use them,,my phone was lost and i have NO way to link to my new phone..has anyone got a link tho the app ? the company seem to no longer exist...The money is a lot for a senior citizen,,anyone help me PLEASE ?

I ordered the product in Feb 2026 when this company traded under the name Audora not Getaudora. But by the time they had refused to reply to my claims for a refund, the website had closed down and they presumably set up under a new name. They are still up to their old scams churning out the same AI driven drivel to keep you hanging on. The small claims court or claiming from your bank is the only solution. I hope enough people will report these criminals.

Please be aware that this outfit is not to be trusted whatsoever.

I was seduced by some of the reviews and paid £159 for my aids. Within 24hours the right aid didn’t work at all and 2 days later neither did the left one. Despite advertising that they had a call centre to discuss issues I discovered immediately that they did not engage with anyone by telephone at all. Red flag number one. They did, however, offer advice by email which I followed to the letter.

Their advice did not correct any of the faults. The app that you have to download to regulate the aids does not work anywhere near reliable and the aids themselves were completely’dead’.

They then sent me another replacement pair and exactly the same things happened. I then asked for a full refund which they rejected and instead offered me a 30% refund! Of course I rejected this and demanded a full refund. They then completely ignored my repeated emails.

I have since lodged a claim with the government’s small claims service which is now in the system.

Believe me - this is a complete scam outfit who should not be allowed to operate. If the Trustpilot platform scoring chart had a ‘zero’ rating option that is what I would have chosen. Their product is basically a small pile of junk and you will simply be throwing money away by purchasing anything from them.

You have been warned.

I was sceptical when I purchased the hearing aid because of the price compared to the more expensive types on the market. I have been more than happy with my choice. Great value.
Thank you.

The right hearing aid was faulty. I could hear a continuous whirring and clicking sound. Would not stay connected to my phone so I could not "personalise" them. Emailed and got a very prompt reply telling me what to do. It didn't work, so I asked for more advice. No response. Another email requesting advice. No response. When I clicked on the link to their website, Hey! Ho! its no longer there. I'd paid by debit card, so applied for a charge back from my bank. Got it all back today. Took about 2 weeks. Advise everyone does this. Its a dodgy buisiness

I would give it zero if I could. I wish I had read the Trustpilot reviews before buying.
The device did not fit and did not connect to the app. I tried to give it a fair chance and agreed to wait until i had seen an audiologist before returning it. I was assured I had 60 days free trial.
However it was clear they were not suitable for me even if they worked so I wrote asking for an address to which to return them.
Despite several reminders i have had no reply.
The link to their website doesn't work and I see they reply to only 4% of negative reviews.
I can afford to lose £160 but there must be scores of elderly people who can't and who probably won't or can't complain. So,apart from writing on here, I am contacting BBC money box programme to see if they will investigate just how many people have been affected by this company.

By standing your guarantee returning policies,
you do not reply to any emails

They have been disgraceful, their 60 day option to return is a scam. All they are doing is taking the return payment (£16 - which wasn't explained) and then sending an email cancelling the return. The lady who needed these is 90 and is very upset as they are not cheap for someone on a pension. Do not purchase from them - they only use bots for contact too. Disgusting behaviour!!

I would give it 0
Dreadful they take your money and when you get in touch by e-mail only they say try this try that and when you tell them it has not helped they send the same instructions again no phone number thy spin it out so you then run out of guarantee and still no return or money back they are rubbish do not waste your moneyD

I purchased these based on the 60 day money back guarantee. I cannot get the right earpiece to connect to the recommended "forsound app" which reduces the user adjustments ability of the hearing aids. Tried to get a contact number for customer service only to find that the website 'getaudora.co.uk' no longer exists. DOH!! Took a risk on these and unfortunately I am now out of pocket!!

The hearing aids were unsuitable. They would not pair with my phone, they were uncomfortable and basically not fit for purpose. I requested a refund, sent the photographs of the hearing aids as requested, along with the payment for returning them. I received a email stating that the credit card I used was out of date.
I replied stating that it was in date, but since then haven't received a reply. It seems that the website has also disappeared. This is a scam!

Hi
You rated Aodora as number 1 hearing aids so iI bought them for £200.00
They didnt suit me and I wanted to return them for a refund but they ignore my emails.
Your readers need to tread carefully with this company
Regards
Tim

Warning avoid these scammers. They're often overcharging once you made initial purchase. The products are poor. There's no refund ever they're crooks. Often trade under different brand names such as Hearitwell. Getaudora. Hearing wellness. Ihearmore and a few others avoid all these . Double check and check again before dealing with any companies selling these.

Had to pay for return label in order to send back faulty aids. No contact whatsoever so lost even more money.
Scam artists. Please avoid.

Biggest waste of money ever. Drop out of Bluetooth every other minute. Poor fit despite all the tips provided. Wind suppression and tinnitus doesn’t work. Very noisy when switching mode. All round a terrible set of hearing aids. DONT WASTE YOUR MONEY. Despite several emails asking for a refund the website seems to have disappeared.
SCAM 🤬

Hearing aids arrived, the left one was faulty, contacted Audora as I would like a replacement, sent them back, they contacted me to say they have received them and will check then give me a refund, I wanted a replacement but OK, this was 3 weeks ago and no contact. I've sent message but still no reply. Not happy.

I purchased Audora hearing aids on 16.01.26 with confidence that the 60 day trial would be honoured if they weren't suitable, I was sadly mistaken! The initial purchase and customer service were fine with emails being responded to within 2 days.

After trying the hearing aids, I found they were unsuitable with an uncomfortable fit and constant whistling. I then decided that they needed to be returned, which was well within the 60 day deadline.
That's when the Audora customer service showed it's true colours. The response to emails wasn't the same as when purchasing and they then employed delaying tactics. What is the reason for return they requested, which was a reasonable request. Next followed suggestions to remedy the problems, which weren't welcome as I no longer wished to persevere with the product.

Another set of suggestions were then received, despite my asking for details of instructions on how to return the hearing aids. Another delay followed and eventually an email was received acknowledging my request and also another fee of 15.6$ was required for the cost of returns, which I reluctantly paid.

Another delay followed and eventually I received an email stating that the return was being reviewed and the notification on 012.03.26 stated "We'll update you on the status of your returns with further instructions soon." This was still within the 60 day deadline.

Obviously thinking this was now going through the system, I awaited a refund. On the 19.03.26 another email arrived with the message "We regret to inform you that your recent payment for Shopify Order #2147 covering the return shipping cost has been cancelled. Payment cancellation reason : expired."

Surely a return request made before the deadline should be honoured from the date of that request, not when the deadline has passed due to the companies delaying tactics.

I notice on Trustpilot that customer reviews show only a 3.4 satisfaction rate, which tells you everything. Reviews at 25.03.26 10:00 show that 28 people have rated Audora as 1 star, a 29% dissatisfaction rate from January to this date alone, pity there is no option for a zero star. What a disgraceful damnation of this companies appalling customer service.

I can only add, avoid them at all costs, as their 60 day trial period clause is absolutely worthless.

Just looked at the Audora website and this message now shows - Sorry, this store is currently unavailable. Are they still in business, hopefully not.

Gov.UK Company Information lists the correspondence address as Unit 36, Silk Mill Industrial Estate, Brook Street, Tring, UK, HP23 5EF. Audiora Ltd trading as Audora with a share capital of £100, registered 6th March 2025. The sole director is Joshua Francis Harvey, nationality Australian, country of residence gives both the UK and also Vietnam.

one hearing aid lasts 5 hours on full charge cannot stop them from screeching no matter what settings i use i think the company has hit the wall best thing they could do sent a lot of emails to them for money back never had a reply just a bunch of thieves do not deal with them.

DON’T BUY FROM THIS COMPANY, ABSOLUTELY INFURIATING.
I received the hearing aids and after using them for a decent amount of time I came to the conclusion that they were not for me, as I was within the 60 day trial period I requested to return the hearing aids for a refund, this is where the problem starts.
After going back and forth by email as Audora tried to get more information and getting me to try different settings (which I had tried everything suggested)
I finally received an email offering a refund, after filling out the return form and paying for a returns label I heard nothing, when I emailed asking for my return label I was refunded the money I paid for the label and the label was cancelled, I filled out the form again and paid again and since doing this I have heard nothing, I have sent numerous emails since and heard nothing, it appears they are ignoring me on purpose hoping I give up.
They will try everything to get out of refunding me, and when that doesn’t work they ignore you.

Ordered and the items arrived promptly. I tried them and with the assistance via email manipulating various settings we agreed that the items were unsuitable for me and a refund was authorised.
That is where it all went wrong, despite me following their instructions to pay for postage the returns label and subsequent refund is not forthcoming despite numerous emails,
Product seems ok if it’s suitable for you but the old adage prevails - if it seems too good to be true it probably is.
Yet another scam I fear !