The ring order process was straightforward. Arrived promptly and the correct size. Lovely looking ring (gold ceramic) and seems durable. Fiddly to set up but follow the instructions to the letter! I'... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The service in terms of communication and delivery was excellent. Having to order a ring sizer first added a week or so to the overall delivery time, but I felt it was important to get it right. Se... Zobacz więcej
Reakcja na opinię
I have used it now (1 week in Finland and 5 weeks in Gran Canaria). I use it with Curve, because my Bank doesn’t support it straight. I am happy that this kind of thing exists, but I have also been i... Zobacz więcej
Reakcja na opinię
Ich hatte Anfangs keine Probleme mit der Einrichtung, bis ich bei der Authentifizierung ins Stocken geraten bin. Nach vielen Versuchen und Rückfragen an das Astari Team (im Speziellen mit Vincent) k... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Usługi płatnicze
- również w kategorii:
- Alternatywne usługi finansowe
- Hurtownia akcesoriów elektronicznych
- Pozabankowe usługi finansowe
- Producent biżuterii
Napisane przez firmę
At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
Dane kontaktowe
Jonkerbosplein 52, 6534 AB, Nijmegen, Holandia
- support@astariwearables.com
- astariwearables.com
4,6
Doskonała
450 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 96% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent Customer Support and Outstanding Service
Excellent Customer Support and Outstanding Service!
I had an issue with my payment bracelet that I couldn’t resolve for quite some time. My bracelet was linked to an old account, and I was unable to reconnect it to my current account or add my payment card.
I contacted customer support, and Vincent assisted me throughout the entire process. He was extremely patient, professional, friendly, and always willing to help. Even though resolving the issue took some time and several steps, he kept me updated and made sure my case was followed up with the technical support team.
A big thank you to Vincent and the entire Manage Mii technical support team for their hard work, dedication, and excellent assistance.
Everything is now working perfectly! My account has been updated, my bracelet is connected, and I can finally use it without any problems.
I truly appreciate the outstanding customer service. I highly recommend their support team!
Thank you again, Vincent and the entire team!
2 listopada 2026
Opinia niezależna
Astari pay ring
All working well for the majority of transactions
Only failed a couple of times
4 listopada 2026
Opinia niezależna
The ring order process was…easy
The ring order process was straightforward. Arrived promptly and the correct size. Lovely looking ring (gold ceramic) and seems durable. Fiddly to set up but follow the instructions to the letter!
I've enjoyed using it and seeing the surprise on people's faces, especially younger people who are usually leading in tech! It's very convenient too.
2 listopada 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Philip,
It's lovely to hear that your ring arrived promptly, fits well and is already making an impression!
I particularly enjoyed your comment about the surprised reactions, especially from younger people. It's always fun when something so simple and convenient catches people off guard!
I also appreciate your honest feedback about the setup. I'm glad the instructions helped you get everything working, and I hope you continue enjoying the convenience of your ring for a long time to come.
Best regards,
Vincent
Astari Customer Support
I love it and it's very easy to use!
2 listopada 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Ale Ama,
That's wonderful to hear! Making everyday payments simple and convenient is exactly what we're aiming for, so I'm really pleased you're enjoying the experience.
Thank you for the lovely feedback and for choosing Astari!
Best regards,
Vincent
Astari Customer Support
I have used it now (1 week in Finland…
I have used it now (1 week in Finland and 5 weeks in Gran Canaria). I use it with Curve, because my Bank doesn’t support it straight. I am happy that this kind of thing exists, but I have also been in situations that it says insert your card… and then I give up and then my spouse has to pay with her card or then I take my Finnish card to pay. So all in all it is great and but still not completely liable.
2 listopada 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Katja,
It's lovely to hear that you've been using your ring in both Finland and Gran Canaria, and that you appreciate the convenience it offers.
I completely understand your frustration when a terminal asks you to insert a card instead. That's certainly not the experience we want you to have.
One thing worth mentioning is that paying with a ring works slightly differently from using a contactless card. The NFC chip is embedded around the circumference of the ring, so positioning matters. The best approach is to make a loose fist and bring your knuckles towards the contactless area of the terminal, keeping the ring flat against the reader for a moment. Also, wearing another ring directly on top of your Astari ring can interfere with the NFC signal.
Of course, there can be other reasons for unsuccessful payments, so I'd be happy to investigate further. Could you email me at support@astariwearables.com, mentioning "Trustpilot Review" and your order number if possible? It would also help to know where these payment difficulties occurred.
Regarding Curve, expanding direct bank compatibility is definitely one of our goals. We're still a relatively small company growing quickly, and while certain parts of the payment experience currently depend on larger external partners, we're working towards having more control and offering broader bank support. These improvements will take time, but they're an important part of where we want to go.
Thank you again for your honest feedback, Katja. I'm glad you see the potential in the ring, and I'd really like to help make it something you can rely on more confidently every day.
Best regards,
Vincent
Astari Customer Support
Astari betal-ring 🌟🌟🌟🌟🌟
Jag och min sambo har en varsin ring. Vi är mycket nöjda! Supporten är helt suverän!! Jag kan varmt rekommendera denna produkt. Köp!
1 listopada 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hej!
Vad härligt att höra att både du och din partner är så nöjda med era ringar! Jag blir också extra glad över att ni har haft en så positiv upplevelse av vår kundservice.
Stort tack för era fina ord och för att ni rekommenderar oss vidare. Det uppskattar vi verkligen!
Med vänliga hälsningar,
Vincent
Astari Customer Support
Like I said, just try to keep the Ring on your finger without another Ring next to it at the beginning and it should start to work straight away
It was fantastic game this Ring it made life so much easier about carrying cars around with me all the time. Yes I know you got it on your phone but the good thing about it you could just put hand out and touch something and everything‘s paid for you’ll have to feel about getting your card out of your pocket once you get it working it’s the main thing is to keep Pietre on the ring on your finger without another Ring 1st to get up to work and then obviously after that it’s it picks up the signal straight away fantastic
1 listopada 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Michael,
It's great to hear how much easier the ring has made everyday payments for you! There's something quite satisfying about being able to pay with a simple tap of your hand without reaching for your wallet or phone.
I also appreciate you sharing your experience with wearing another ring alongside it. That's a really helpful tip, as other rings can sometimes interfere with the NFC signal.
Thank you for your enthusiastic feedback and for taking the time to share what you've learned. Enjoy the convenience of your ring!
Best regards,
Vincent
Astari Customer Support
Works every time and enjoying the look…
Had mine about a month now. Works every time and still enjoying the look on the sales assistant's faces who have never seen one before! Hard wearing, doesn't tarnish and so handy!
31 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Sally,
It's wonderful to hear that your ring is still looking great and working reliably after a month of everyday use!
I especially enjoyed your comment about the surprised sales assistants. It's always fun when something so simple catches people's attention!
Thank you for sharing your experience, Sally. I'm really pleased you're enjoying both the convenience and the design of your ring.
Best regards,
Vincent
Astari Customer Support
Very quickly delivered.Simple to use
Very quickly delivered.Simple to use. Customer service very efficient. I recommand.
13 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Rudy,
It's great to hear that your order arrived so quickly and that you've found everything easy to use!
I'm especially pleased that you had a positive experience with our customer service. Providing helpful and efficient support is something we take great pride in.
Thank you for your kind words and for recommending Astari. We really appreciate it!
Best regards,
Vincent
Astari Customer Support
After reading all of the negative…
After reading all of the negative reviews, I can't agree with them, based on my experience.
There was some difficulty with tracking the shipment but it didn't cause too much of a concern. It was certainly not enough to effect my impression of this ring.
My only concern, which has caused the loss of 1 star, is Curve. If there is any way to add other bank cards to the Manage-Mii App, this would resolve this situation. I hope that in the near future, more debit or credit cards will be added to Manage-Mii.
As for the ring itself. Having half sizes would be helpful. I ordered the next size up, from my actual size, from the ring sizer and it is a bit loose but I will have to be careful that it doesn't fall off.
I have only used the ring twice,so far, to test it, after Vincent was very helpful with the problem I was having with Curve, thanks Vincent. It worked well and I didnt really notice any delay, to be honest. I guess that its a new concept for me and getting used to it will take time. I didnt have any problem with the ring being recognised, by using the loose fist position and touching the terminal with my knuckles. Even when I first tried the ring, before Curve was sorted out, it was recognised without any problems and then it was rejected by Curve, very embarrassing.
All in all, a great product, great customer services, time will confirm my first impressions. If Curve was taken out of the procedures and more cards were accepted, im sure that this is worthy of 5 stars.
29 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Peter,
It was a pleasure helping you with Curve, and I'm really pleased to hear that your first payment tests went well once we got everything sorted. Thank you for such a thoughtful and balanced review, especially for sharing your positive experience despite some of the reviews you'd read beforehand.
I completely understand your point about Curve and wanting more bank cards to be supported directly through Manage-Mii. Expanding bank compatibility is absolutely something we're aiming for, although it will take time to achieve.
Astari is still a relatively small company, but we're growing quickly. We work hard to offer high-quality products at fair prices, backed by customer service that people can genuinely rely on. Some parts of the payment experience currently depend on larger external partners, which means certain improvements aren't entirely within our control. As we grow, our goal is to bring more of the experience into our own hands, expand the range of supported banks and continue refining the overall experience. We're not quite where we want to be yet, but we're working towards it.
I also appreciate your feedback about half sizes. Finding the right fit is important, especially for something you'll hopefully be wearing and using every day. If the looseness becomes a concern, please don't hesitate to get back in touch.
I'm glad the shipment tracking difficulties didn't affect your overall impression too much, although that's certainly another area where we'd like things to be smoother.
As you've only used the ring a couple of times so far, I hope that with a little more practice, paying with it becomes completely natural. It's encouraging to hear that the payments themselves have been recognised reliably and without any noticeable delay.
Thank you again, Peter, both for your kind words about my support and for recognising what we're trying to achieve. Feedback like yours helps us understand where we can improve, and I hope that as we continue developing the experience, we can eventually address the one thing keeping it from being a five-star experience for you.
If you ever need anything, I'm always happy to help at support@astariwearables.com.
Best regards,
Vincent
Astari Customer Support
It is working great
It is working great, it is something special ! :-)
One thing though - if the terminal require the pin, it seems that the pin from my Mastercard does not work (it works when using by mobile or the card itself).
Could it be because I need to have a pin of the vertiual card?
Thanks and best regards,
Flemming
28 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Kunde,
It's lovely to hear you're enjoying your Astari wearable and finding it something special!
Regarding the PIN, if you're using Curve, you'll need to enter your Curve PIN rather than the PIN from your Mastercard. You can find your Curve PIN directly in the Curve app.
If you've connected your bank directly without using Curve, please send me an email at support@astariwearables.com, mentioning "Trustpilot Review" in the subject line and including your order number if possible. This will help me connect your email to your review so I can look into your specific setup and help you further.
Thanks again for the five stars, and I hope this helps clear things up!
Best regards,
Vincent
Astari Customer Support
Currently traveling in South Africa and…
Currently traveling in South Africa and found my ring to be blocked due to the fact I had inputed the "incorrect pin" too many times,I contacted support who advised me that the Curve pin maybe different from my bank card pin which was the case.
27 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Alistair,
I'm glad our support was able to help clarify the difference between your Curve PIN and your bank card PIN. It's an easy detail to overlook, especially when you're travelling!
Thank you for sharing your experience and for the five stars. I hope you enjoy the rest of your time in South Africa and get plenty of use out of your ring along the way.
If you ever need anything else, please feel free to reach out to us at support@astariwearables.com. We're always happy to help!
Best regards,
Vincent
Astari Customer Support
IIncreiblehas been an incredible experience
It has been an incredible experience, the ring is super elegant and works perfectly, I am very happy about this purchase, it has been a success and I am already recommending it to my relatives, buy it you will love it
27 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi joseluis calle,
What a lovely review to read! It's wonderful to hear that you're enjoying both the elegant design of your ring and how smoothly it works for you.
The fact that you're already recommending Astari to your family is especially appreciated. Thank you for your trust and enthusiasm, and I hope your ring continues to serve you well for a long time to come!
If you ever need any help or have questions in the future, we’re always here for you. Just drop us an email at support@astariwearables.com and we’ll be happy to assist.
Best regards,
Vincent
Astari Customer Support
Overall Great Experience
Had a few issues out of the gate, but these were addressed very professionally and courteously by Vincent at Astari who arranged a replacement ring for me with no hassle whatsoever.
The ring itself is great, looks good and works very well as an unobtrusive payment option. Overall, despite a few hiccups my experience with Astari has been exemplary.
24 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Carl,
It was a real pleasure helping you, and I'm especially glad we were able to get those initial issues sorted out with a replacement ring.
Of course, I'd have preferred everything to go smoothly from the start, but I'm pleased we could make the experience a positive one for you. Hearing that you're now enjoying both the look and convenience of your ring is wonderful.
Thank you for your kind words about my support, Carl. I genuinely appreciate you taking the time to share the full experience, including the bumps along the way!
Best regards,
Vincent
Astari Customer Support
I've no idea what thier support is like…
I've no idea what thier support is like as everything works flawlessly with the two my wife and I have.
24 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Guy,
That's probably the best kind of feedback we could hope for! It's lovely to hear that both you and your wife are enjoying your Astari wearables without any issues.
Hopefully, you'll never need to find out what our support is like, but if you ever do, I'll be happy to help at support@astariwearables.com.
Thanks for the lovely review, and enjoy those effortless payments!
Best regards,
Vincent
Astari Customer Support
It looks great
It looks great, and when working is excellent.
Unfortunately it only appears to work on around 70% of terminals in varying businesses.
24 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi David,
It's great to hear that you love the look of your ring and how well it works when payments go through. However, a 70% success rate certainly isn't the consistent experience we'd like you to have.
I was able to find your email, and I've sent you some instructions that should help improve the reliability of your payments. Hopefully, these adjustments will make a noticeable difference, as we'd love for you to enjoy the same convenience at every checkout.
Thank you for your honest feedback, David. Please do let me know how you get on with the suggestions. I'm happy to keep working through this with you if needed.
Best regards,
Vincent
Astari Customer Support
Loving my ring
The service in terms of communication and delivery was excellent. Having to order a ring sizer first added a week or so to the overall delivery time, but I felt it was important to get it right.
Setting up the ring was relatively straightforward via the Curve app.
Using the ring has been a joy. It has worked flawlessly every time, whether in taxis, car parks, coffee shops, supermarkets, restaurants or wherever I have tried it. There's an added bonus of all the people who go "wow" when it's used.
I am confident enough to leave my wallet and phone at home and just go out with my ring.
24 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Steve,
What a pleasure to read your review! I particularly enjoyed hearing about all the places you've used your ring, and those little "wow" reactions from people around you never get old!
I'm also glad you found the communication and delivery experience excellent. You're absolutely right that ordering a ring sizer adds some time, but getting the fit right is well worth it, especially for something you'll be wearing every day.
The fact that you're now comfortable leaving your wallet and phone at home says a lot. That's exactly the kind of freedom we hoped the ring would bring to everyday life.
Thank you for sharing such a thoughtful review, Steve. Enjoy your ring!
Best regards,
Vincent
Astari Customer Support
Excelent piece of kit.
Excelent piece of kit.. worked everywhere so far..
24 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi pete,
That's exactly what we love to hear! It's great to know your Astari wearable has been reliable wherever you've used it so far. That's the kind of effortless everyday convenience we want our customers to enjoy.
Thanks for the brilliant feedback, and here's to many more smooth payments!
Best regards,
Vincent
Astari Customer Support
Usefull and amazing to use
Difficult to finalize for an old boy like me but at the end easy and amazing to use…..
24 października 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi Federico,
It's lovely to hear that you're enjoying the experience! Getting everything set up can sometimes take a little patience, so I'm especially pleased that you got there in the end and are now finding it so easy to use.
Thank you for your kind words and for giving Astari a try. Enjoy the convenience!
Best regards,
Vincent
Astari Customer Support
Not only does my ring make paying…
Not only does my ring make paying easier,but it's more secure than using a card, it also becomes a conversation starter from time to time. I'm so impressed that I've two further rings for my partner and daughter. 10 out of 10 from me!
20 sierpnia 2026
Opinia niezależna
Odpowiedź od ASTARI Wearables
Hi John,
What a lovely review to read! It's great to hear that your ring has made everyday payments easier and that it's sparking a few conversations along the way.
The fact that you've gone on to get rings for your partner and daughter is an especially wonderful compliment. Thank you for putting your trust in Astari and sharing the experience with your family. I hope all three of you continue to enjoy them!
Best regards,
Vincent
Astari Customer Support
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.