16 plus months later - nothing, no connection...
I have been really, really, really patient. If there was a fibre provider that could provide fibre to my flat, then I would have cancelled a long time ago. I first ordered fibre from G Network in July/August 22, but cancelled a couple of months later as it was taking too long. Not happy with the alternative, I reordered G-Network in December 2022. Despite dozens and dozens of emails, and various nice people dealing with my case, G-Network have failed, time and time again to provide my 1 bedroom flat with fibre. Lots of technical excuses that I don't understand - and I am sure it isn't easy - but 16 plus months seems TOO long. I am writing this review because my neighbours are being sent letters asking them to switch - which I think is really unfair, as I am presuming that they will have the same time delay that I am experiencing, so until the building can be supplied, I don't think they should offer hope to my neighbours. I am hoping that a bad review might prompt some action, but I am not holding out too much hope. If you have an alternative, unless your neighbours have it, and you know your building is connected, my advise - don't use G-Network.
14 kwietnia 2024
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