Booked an mot at carmarthen branch, after a 20 mile journey to the centre I'm told, on arrival, the ramp was broken so the mot couldn't be done until an engineer has repaired it. No consideration or t... Zobacz więcej
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Two new tyres fitted following internet order which included wheel alignment of course. Once Tyres fitted, they claimed they could not do alignment, using some wacky story about their software not up... Zobacz więcej
Booked my car in for an MOT with the St Helens branch. Booking was simple and professional, had it carried out today, very efficient, great staff member, professional, polite, friendly, I could not fa... Zobacz więcej
I arrived for my MOT which had been booked for a week to be told that they don't do MOTs at that time. MOT expired next day and I was offered a test 5 days later. An email had been sent a couple of ho... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
The UK’s leading autocentre group with over 100 locations. Book online today. Cheap Tyres, MOTs, Servicing, Exhausts, Clutches, Brakes, Shocks & Batteries.
Dane kontaktowe
Boulton Road, SG1 4QX, Stevenage, Zjednoczone Królestwo
- www.formula1autocentres.com
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I arrived for my MOT which had been…
I arrived for my MOT which had been booked for a week to be told that they don't do MOTs at that time. MOT expired next day and I was offered a test 5 days later. An email had been sent a couple of hours earlier, but why make the booking and why wait until a few hours before to tell me about a problem? Awful service and totally unhelpful staff.
St Helens branch, excellent from start to finish
Booked my car in for an MOT with the St Helens branch. Booking was simple and professional, had it carried out today, very efficient, great staff member, professional, polite, friendly, I could not fault the process and experience and would recommend this branch to everyone. Thank you.
Unable to do wheel alignment following new tyres fit
Two new tyres fitted following internet order which included wheel alignment of course. Once Tyres fitted, they claimed they could not do alignment, using some wacky story about their software not up to speed and that it would muck up my drive assist? Never heard this before in my life and they did know my model and make before I arrived. I would not have booked if I had known they were not going to do alignment. Customer service does not answer phones. I am going to another (reputable) garage now to get tyres checked and alignment done as don't trust them. AS an aside, the reception area was filthy, and messy behind counter, ( I had plenty of time to look as waited 10 minutes for somebody to arrive on reception) and customer waiting room was worse! My recommendation is don't use this branch, use reputable garage.
Poor wheel balancing after tyre replacement
I had four new tyres from a reputable brand fitted at a Formula One service centre. They weren’t cheap, and the price included fitting and wheel balancing. I also paid extra for a wheel alignment.
A few days later, while driving on the motorway at around 70 mph (approximately 110 km/h), I experienced strong vibrations through the steering wheel and the entire car. After few days, I returned to Formula One and explained that, in my opinion, the wheels had not been balanced properly, as the car was shaking noticeably at higher speeds.
The staff insisted that this was impossible, but offered to re-balance the wheels — at a cost of £12.50 per wheel, totalling £50 for the full set.
I couldn’t understand why I should have to pay an extra £50 to correct a balancing issue when wheel balancing was already included in the original price of the tyre fitting. I decided I wasn’t going to pay them twice for the same service.
Instead, I went to a Halfords service centre, where all four wheels were re-balanced for £24. The whole process took about an hour, and the difference was immediate. The car now drives perfectly, with no shaking or vibrations.
I am very disappointed with the quality of service at Formula One. I paid for four new tyres and wheel balancing, yet the problem clearly wasn’t resolved correctly the first time. I do not intend to use Formula One’s services again and, based on my experience, I would not recommend them.
carmarthen branch mot, ramp broken!
Booked an mot at carmarthen branch, after a 20 mile journey to the centre I'm told, on arrival, the ramp was broken so the mot couldn't be done until an engineer has repaired it. No consideration or thought to call in the morning to save me the wasted journey! To top if off, over one month later I am still waiting for my mot refund, all ive had to date is an apology from regional manager. Avoid at all cost.
Perfectly professional when I got a…
Perfectly professional when I got a complete aircon refurb, but only lasted one summer, if that. We got it done on 13-8-25, not sure how many times we used it last year, but come the hot weather in 2026 - no aircon! Disappointing!
Longest ever mot
Booked a mot for my car at F1 Auto centre in Carmarthen, now in any other garage it would take about 45 minutes, but this place it took two hours, there was only two members of staff working there…..unbelievable, unless you have a day to spare avoid
Damaged my alloy's refused to take…
Damaged my alloy's refused to take liability, even with photos time stamped from straight after fitting
Booked in for an MOT and Kidderminster failed my vehicle for their mistake.
Booked in for an MOT. Return an hour later to be told it failed on a major defect in that “bonnet primary retaining device ineffective” explaining the bonnet wouldn’t open, they informed me I would have to take it away, repair it and take it for a re test.
I was surprised as I had opened the bonnet only a few days ago. As I pulled out of the test centre I noticed in my mirrors that the fuel filler cap was open. I immediately pulled over and closed the cap, and then suddenly thought have they been trying to open the bonnet with the wrong lever. I pulled the bonnet catch and it opened immediately!
Having returned to the test station I showed them their error (he opened the bonnet first pull using the correct lever) and I was expecting them to apologise and simply provide a “pass” MOT. No such luck, after cursing the “stupid design” of the bonnet lever, he added that “all cars have them in the same place” which clearly isn’t true!
I expected him to remedy the failed MOT and just provide a replacement “PASS”, but he then explained that although he had opened the bonnet himself adding “we all make mistakes”, it would have to have a re test as it had failed on a ‘major defect! I explained that in fact it hadn’t, and he insisted that they would do it after the car currently being tested.
30 minutes later, they drive my car into the garage, open the bonnet and say yes no problem, we can now issue a pass! Why couldn’t they have done that half an hour before.
So I now have a major defect on my MOT and a recorded fail just because of their incompetence, and an MOT inspection garage saying “we all make mistakes”,- REALLY??
Disgraceful …
Went in to the garage and asked for a price for the work that needs doing on the M.O.T advisories. Was told we couldn't get a price without it having a free check over. This was a free service so nothing to loose by having it done. We dropped the car off for the appointment a week later. Picked it up and was given a price. However we noticed when we got home that there was a scrape on the car. This is the only place thatvit could've happened. Phoned up to report this. Typically was told they have no camera/CCTV footage and the car hadn't been moved. Therefore the checks I visited hadn't been done either. When I questioned this, the staff member was very rude and said when we dropped it off we didn't ask for it to be checked. (Which is what it was booked in for). Disgraceful that they can treat people like this. Fuming.
Great lads great service and MOT Remo…
Great lads great service and MOT Remo helped me on both occasions and Kris. Take my car here for tyres service and MOT no trouble no fuss every time thank you this was at the Crewe branch I find them to be great
Will never use them again
Will never use them again. Was told my steering rack was failing... it wasnt. Asked them on two occassions to check tracking.
...they "forgot" ....other garage found it was out by 6mm so was dangerous.
Was told i could not get an mot because my electric tailgate failed..it passed at a.n other garage.
Lost my wheelnut case where the locking wheel nut was kept..never called me back after three attempts to find them.
Cost me more to get them replaced.
These are a bunch of teenagers doing a mans job dont go there.
Lied to again and again
Lied to again and again. Don’t take your car there!
Brilliant service
Brilliant service. I ordered the incorrect tyres online, this was picked up by Julie Lahiffe who quickly arranged for the correct tyres to be delivered to the new Retford garage. The Retford team have also been great. Very happy thank you
Will definitely return... I arrived asking to have all 4 tyres…
I arrived asking to have all 4 tyres changed but the member of staff assured me that I only needed just the one. How refreshing to have received such honest approach. The waiting area was comfortable and clean. Despite not booking an appointment they dealt with my tyre in around about 30 mins. Excellent service I was very impressed.
Mot at garage.
I recently booked my car in for at the branch in lye. I couldn't make the appointment so I rang to ask if i could swap it. The gentleman on the phone was really understanding and fitted me in for the following day. I found the garage really accomodating and polite, a nice area to sit and wait. Mot was completed and any advice professionally given. Will use again.
Poor doesn't even begin to cover this poor excuse for a Garage
Booked 2 tyres to be fitted through asda tyres ,turned up at Newhaven branch at alloted time today to be told cant do it until tomorrow, yet another wasted journey to this poor excuse of a company, zero customer service with the usual not interested look on the guys face. It might be a cheaper option to use formula 1 sometimes you would think but after having 2 mots cancelled last year when I arrived at the Newhaven centre(booked direct) and now today you will lose more in lost earnings than you save. Better to pay more and deal with a reputable company, and their head office never answers the phone. I wonder why !!!
Absolutely useless
Absolutely useless. Had my car (F Type Jag) MOT done, went back to the same garage a year later (second appointment as they cancelled the first)and they said they couldn't MOT it as the car was too low for the ramp (how come they could do it the year before). My wife booked her car in, they cancelled the day before MOT due, booked again and they just cancelled that (1 hour before MOT due). They may offer good deals but avoid and go somewhere offering a professional service
I usually take my Baleno to Suzuki for…
I usually take my Baleno to Suzuki for MOT and service but Formula 1 Autocentre was just round corner. They kept my car for a full day then charged me £743 for service and a replacement brake pad and disc. Then they told me that the car had failed its MOT because of brake pad wear!(which they had already replaced) it also needed a new suspension pin fitted to make it roadworthy. Alas they couldn't get hold of the part so if I could source the part they would fit it!!!I am 76 I took it there because that is what their job is ! I took it to suzuki in wigan who were able to get the part and arrange another MOT which it passed. Their mechanic said that the suspension pin was slightly worn but should have passed its MOT without the need to change it! Needless to say I will never use Formula 1 again and i strongly advise anyone else to avoid it too unless you want excessive bills! They say they wont be beaten on Price , I agree they are most extortionate!
Well done to the lads at Speke!
I found all the reviews so negative that I am shocked with what I have read and feel that I should respond having just recommended a friend to use my local centre in Speke, Merseyside.
I took my 1998 Volvo in to have my air con checked to see if it was worth trying to save it as I didn't expect it to work. They not only explained clearly what they could do and how much it would cost, but assured me they would not charge me if it was not possible!
Fortunately all was well and the system cleaned and re gassed works like new, I am so relieved and grateful for the help. As a blue badge pensioner on a limited budget it gives some faith in the fact that there are still some companies who actually take care of customers!
Well done to all the lads at Speke!
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