Shelley Ber

Zjednoczone Królestwo

Recenzje

Recenzja Argos


Oceniono na 5 z 5

Competitive price and excellent delivery

Argos offered the best price for the TV, and the free delivery made the purchase even better. Also special mention to Keith, the delivery driver, who went above and beyond. When the TV wall mount was accidentally left out of my order, he returned later that evening in his own car to deliver it to my home in Whetstone (N20). That level of customer service was truly exceptional, and I can't thank him enough.

29 czerwca 2026
Opinia niezależna

Odpowiedź od Argos

Hi Shelley

I am delighted to hear you found the best price for your TV and appreciated the free delivery. It's wonderful to know that one of our delivery drivers provided such exceptional customer service by ensuring you received your wall mount. Thank you for sharing your very positive experience!

Best wishes

Bekki

Recenzja Airportcars Gatwick


Oceniono na 5 z 5

Recommended

Recommended - fast, convenient and reasonably priced.

18 stycznia 2026
Opinia niezależna

Odpowiedź od Airportcars Gatwick

Dear Shelley, my team and I thank you for your positive feedback.

Recenzja TUI


Oceniono na 1 z 5

Calling tui support was useless

Calling tui support: After clicking in the required details I was transferred to Niki who was very nice but transferred me to Jasmin who transferred me “to the right team” which unfortunately was to start all over again… my holiday is in 8 days, I was just emailed about renovations and noise in my hotel! Need to change hotel. What a nightmare!

31 grudnia 2025
Opinia niezależna

Odpowiedź od TUI

Hi Shelley,

Thank you for taking the time to share your experience, and we’re really sorry for the frustration caused by being transferred multiple times when you were trying to get help. We understand how stressful this is, especially with your holiday coming up so soon.

We’ve raised your feedback with the relevant agent for awareness, feedback and training purposes. We’ve also sent an email to the address on your booking so we can discuss your options with you directly. Alternatively, as you’re due to travel very shortly, you can call our team on 0203 451 2688 and they’ll be able to help review the next steps with you.

Thank you again for bringing this to our attention, and we hope we can get this sorted for you as quickly as possible.

Kind regards and many thanks,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Recenzja Guruwalk - Free tours


Oceniono na 5 z 5

A great guide

Can’t praise Fausto in Ortigia enough. We had a very interesting and enjoyable tour.

7 października 2025
Opinia niezależna

Odpowiedź od Guruwalk - Free tours

Thank you so much for your lovely review! 😊 We’re delighted you enjoyed the free walking tour in Ortigia with Fausto. He’s a fantastic local guide who makes discovering the city a real pleasure. Hope to see you again soon on another GuruWalk tour! 🌍✨

Recenzja Raisin UK


Oceniono na 4 z 5

Easy to manage

14 sierpnia 2025

Odpowiedź od Raisin UK

Dear Shelley,

Thank you for sharing your experience with us. We appreciate it when customers share their experiences.

We are committed to providing excellent services to our customers.

Did you know that you can also subscribe to our mailing list to hear about our top rates and offers as soon as they land?

You can sign-up using this link: https://www.raisin.co.uk/subscription-form-newsletter/

Feel free to contact us if you ever need any assistance.

Kind regards,
Raisin UK Customer Services Team

Recenzja insurewithease.com


Oceniono na 5 z 5

Easy to purchase on line

This review is relevant for insurance purchase only as I did not need to claim. Overall a smooth process. The policy wording is clear and transparent.

29 kwietnia 2025
Opinia niezależna

Recenzja Sainsbury's


Oceniono na 1 z 5

Only self checkouts

I am disappointed with Sainsbury’s tendency to sack human cashiers and install self checkouts instead. Today in Sainsbury’s branch in North Finchley London there was not even one human checkout open - only self checkouts with a huge queue. I do not feel comfortable with the idea of replacing people with machines. And as a customer I value having a choice. My choice now is to avoid this chain.

19 kwietnia 2025
Opinia niezależna

Recenzja GetYourGuide


Oceniono na 1 z 5

A stressful experience which spoiled our holiday…

The company booked us to a German tour. They admitted it was their mistake (I talked with Carmen on +34 620 145
351) and offered to book us on an English tour the next day. Although it was not great we agreed. We got a clear confirmation message in the app. The next day we were never picked up! Calling the company they said we were not on their list…
Trying to call later there was no answer. The low level of communication between GetYourGuide and the local company and their choice of such a disorganised company to work with has been a very frustrating and stressful experience which is better avoided.

12 lutego 2025
Opinia niezależna

Odpowiedź od GetYourGuide

Hi Shelley, thank you for your feedback. We’re very sorry that your experience wasn't up to standard. Should you still need assistance, please send us your booking details at social.support@getyourguide.com from the email you used to book the activity and we’ll get back to you as soon as possible. Thanks!

Recenzja Hoover UK


Oceniono na 5 z 5

Excellent so far

I got the vacuum cleaner yesterday. Arrived quickly. It was already charged and could be used immediately. It looks and feels sleek. The gadgets make it versatile and efficient. Very easy to figure out how to use and charge. So far - great!

14 grudnia 2024
Opinia niezależna

Odpowiedź od Hoover UK

Good morning Shelley,
Thank you for posting this review, we are so pleased that you are delighted with your purchase.
Kind regards,
Maria
Hoover Team

Recenzja Vinted COM


Oceniono na 1 z 5

Hustle

As a seller, my account was blocked presumably due to breaching their conditions, then unblocked automatically. I have no idea why.
As a buyer: One purchase went smoothly. The other, my refund for returning the item took some chasing up by both the seller and myself. Be aware that the refund process takes a week.
In summery, I am not sure whether saving a few pounds is worth the hustle.

17 października 2024
Opinia niezależna

Recenzja Vinted UK

Recenzja pawshake.com

Recenzja Bark


Oceniono na 4 z 5

A good way to find an accountant

A good way to find an accountant. I would prefer not to give away my phone number, to minimise hustle.

13 sierpnia 2024
Opinia niezależna

Odpowiedź od Bark

Hi Shelley,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

Recenzja The Official ECCO Shop

Recenzja Medicinemama

Recenzja Studio


Oceniono na 1 z 5

Frustrating

I made a £75 purchase, checked out properly and paid fully. However, no order confirmation received. Instead I got emails saying the order is still in the basket. Checked but the basket was empty.
The call centre dealt only with credit payments. Online help /contact section is useless. Nothing related to this problem. Also, almost impossible to understand how to start a chat. I do not think I will use this online shop again.

13 sierpnia 2023
Opinia niezależna

Odpowiedź od Studio

Hi Shelley,


Thank you for leaving a review, we do appreciate your feedback. 

I am sorry to hear about your experience, I do apologise for the inconvenience. 

I have contacted you over the phone regarding the issue, unfortunately, you were
not available to take the call. 

If you require further assistance, please don't hesitate to get in touch. 

You can get in touch with us via our website at www.studio.co.uk
[http://www.studio.co.uk], just head over to our help and FAQs page to contact
us.


Kind regards,

Hamaad.
Customer services Team. 

Recenzja Sainsbury's


Oceniono na 1 z 5

Smart shop is not smart:(

On Saturday 10/06/23 I used Sainsbury’s’ “smart” shop (self scanning) only to discover that in spite of scanning everything meticulously the staff need to check and rescan everything (while you are standing there in shame) just to discover that actually everything was correct. Self check-up tills do not work properly either. A big waste of time and aggravation. Will not return.

10 czerwca 2023
Opinia niezależna

Recenzja Santander


Oceniono na 1 z 5

Unfortunately a waste of (a lot of) time.

I was an hour and 20 minutes on the phone with them regarding a card dispute. Was transferred from person to person with very long waiting times, when the call was disconnected! Of course no one rang back. So trying to ring them again - I was told I was out of calling hours. Just great...

21 listopada 2022
Opinia niezależna

Recenzja Vehicle Information


Oceniono na 1 z 5

Very misleading

Very misleading - ask for 50p. Mentioned (in small letters) that later on there was a £5.95/ month fee but nowhere said that this will happen automatically. So they have used my card details (for 50p) without my explicit consent.

24 listopada 2021
Opinia niezależna

Odpowiedź od Vehicle Information

Hi Shelley Ber,

Sorry to hear that your experience with us has been difficult, we do try to make the service costs and information as clear as possible. My colleague Ana has already contacted you via email, to assist with your refund request.

Please don't hesitate to reach out to us directly so we can help you with any queries or issues, simply by confirming the credentials of the account in question. You can find us on the following link: https://ww1.vehicleinformation.uk/about-us.

Take Care,
Catherine

Recenzja Smoke-King Online Tobacconist


Oceniono na 5 z 5

Reliable and friendly

I buy tobacco as a gift for my friend who leaves abroad. I have always had the best service - my queries answered by emails and phone and everything got here promptly. Recommended!

6 czerwca 2022
Opinia niezależna