I left a review on 4th September. The response from BG was ABSOLUTELY REPULSIVE. I did as was requested by "Shaz" as an answer to my review. I rang 0330 808 3880 at 0905 on 5th Sept. I was on the phone 45 minutes as I had a Hospital appointment.
I had to repeat everything 4 - 5 times, the so called rep was so "UNINTERESTED, UNHELPFUL and as I explained I had an appointment I asked for a "CUSTOMER COMPLAINT Ref No. 7 times and he REFUSED.
This seems the norm for BG as they were fined 70 Million in May for all that I'm "COMPLAINING ABOUT". 45 minutes wasted by a "VERY UNHELPFUL" person. AsI cant get a Ref No. I will be UNABLE to COMPLAIN to the "ENERGY OMBUDSMAN" BG is so CORRUPT and treats CUSTOMERS as a PIGGY BANK