This is the worst company ever
This is the worst company ever. I took a trip to Bermuda and after the first day my esim stopped working. Keep in mind I am in a foreign country alone with no internet. When I reach out to them they made do a bunch of things on my phone and still the esim was not working.
My friend came in the next day and the same thing happened to her. Do not buy holafly.
Reply from Holafly
Hello Danoise, I'm Maria,
Thank you for sharing your experience in Bermuda. We truly apologize for the connection issues you and your friend encountered.
We know how essential it is to stay connected while traveling solo to navigate safely and feel secure. That being said, we want to look into your case immediately.
I have sent you a message through Trustpilot to follow up and provide the support you need. Our team is available 24/7 to ensure your peace of mind.
Maria Orjuela - Customer Care