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Holafly Reviews 

110,455
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The Holafly E-Sim worked perfectly on our Portugal vacation. Linked directly to the Android Auto play in our rental car making driving much less stressful. This was my first time using an E-Sim and th... See more

Rated 5 out of 5 stars

My Holafly data SIM enabled me to have great reception for the whole month of August whilst driving in the remotest parts of the UK and allowed me to make WhatsApp calls reliably . I had really good d... See more

Rated 4 out of 5 stars

Great support but the feature to auto close a chat after a few minutes of inactivity is annoying. I had to constantly remind support not to auto close the ticket. This feature rushes someone even bef... See more

Rated 5 out of 5 stars

Easy to purchase. Worked exactly as described. Had unlimited coverage throughout the UK (including Scotland).All social media apps worked at the same speed as the Telstra network in Australia. Will p... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

holafly logo

Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

110K reviews

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4.7

All reviews

(110,455)

45,540 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have never done this remote eSIM…

I have never done this remote eSIM purchase or installation and Holafly and the agents made the process very easy to understand and execute. Would highly recommend this company for your travel abroad.

6 September 2026
Unprompted review
Rated 1 out of 5 stars

E sim dropped service constantly

E sim dropped service constantly. I understand that Africa is a challenging to provide good coverage. So don’t offer an e sim that can’t deliver. I was left without data for days on end. I don’t think other providers can do any better. If networks and carriers are difficult. Don’t offer the product. It harms your reputation.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Easy to install

Easy to install, not expensive and worked fine. We stayed for 10 days in Michigan and we had data all the time, and mostly very fast. In my opinion, the price to quality is exceptional

1 September 2026
Rated 5 out of 5 stars

Very reliable Data access

My Holafly data SIM enabled me to have great reception for the whole month of August whilst driving in the remotest parts of the UK and allowed me to make WhatsApp calls reliably . I had really good data reception even when my British friend did not !! I would highly recommend this SIM to get excellent GPS signalling whist in the UK .

6 August 2026
Rated 5 out of 5 stars

Best eSim ever

Really easy experience, I appreciate Wilder for being so cooperative and understanding about my traveling situation. Great job 100/10

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Holafly experience in Shanghai

I travel outside Europe, so I usually buy internet from different applications. Holafly is the best of all. Never let us down throughout our trip. I will definitely recommend it to family and friends for their trips.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst company ever

This is the worst company ever. I took a trip to Bermuda and after the first day my esim stopped working. Keep in mind I am in a foreign country alone with no internet. When I reach out to them they made do a bunch of things on my phone and still the esim was not working.
My friend came in the next day and the same thing happened to her. Do not buy holafly.

31 August 2026
Unprompted review
Holafly logo

Reply from Holafly

Hello Danoise, I'm Maria,

Thank you for sharing your experience in Bermuda. We truly apologize for the connection issues you and your friend encountered.

We know how essential it is to stay connected while traveling solo to navigate safely and feel secure. That being said, we want to look into your case immediately.
I have sent you a message through Trustpilot to follow up and provide the support you need. Our team is available 24/7 to ensure your peace of mind.

Maria Orjuela - Customer Care

Rated 5 out of 5 stars

Worry free travel

From when I landed to when I left the connection was easy to set up and to use with no difficulty. All my apps worked as expected.

24 August 2026
Unprompted review

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