The initial order page showed 2 12 inch lids on the 2 pan option but my order summary after you have my payment information shows only 1 lid to be sent. Sounds like bait and switch to me.
The initial order page showed 2 12 inch lids for the 2 pan option. But the order summary shows I'm only getting 1 lid with my 2 pans. Since I did a print screen of the initial order screen, If I only get 1 lid instead of 2, you can expect registered complaints to Paypal, Visa, and my State Attorney General's office. Sounds like bait and switch to me.
Reply from Plateful
Hello Jerry,
Thank you for sharing this, and I completely understand the concern after seeing the order summary list only one lid for your two pans. I'm sorry for the confusion that caused, especially after you had already screenshotted the original offer.
We've reached out to you directly with more detail so we can make sure everything is clear before your order arrives.
We appreciate you giving us the chance to explain and make this right.
Warm regards,
Giovanna from Plateful