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Plateful Reviews 

1,373
•
TrustScore 4.5 out of 5

4.3

Kitchen Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 1,282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful customer service team and the prompt, professional support provided whenever questions or minor delivery issues arise. Many people also love the titanium cookware and cutting boards, noting that the products are beautifully designed, reliable, and exceptionally well constructed. Some reviewers were not happy with food sticking to the pans during cooking and found that cleaning the tiny grooves required too much effort. A few other people also felt that the online ordering process was frustrating because it involved navigating too many promotional videos and extra products.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the exceptional quality of the... See more

Quality

Customers had ambiguous experiences with quality, reflecting a sharp divide in their opinions. While many... See more

Order

Reviewers highlight ambiguous aspects of order, as opinions on the purchasing experience are heavily divided.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick the ordering process is and... See more

Customer service

Users describe positive interactions with customer service, noting that support agents are professional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a lot of issues with cooking pancakes as it is a staple for the grandkids! I couldn’t seem to get a pancake unstuck from the bottom of the pan to flip . Once flipped it would stick again. I h... See more

Company replied

Rated 5 out of 5 stars

Excited to try the Non-Toxic Titanium Pan and Other Titanium products! The sales prices were lovely, great offers! The Ai Sales Girl was clean and beautiful, great facial expressions too and her... See more

Company replied

Rated 5 out of 5 stars

The personal response from Plateful was/is much appreciated. The attention to detail as il (the followup) was unexpected and so appreciated. I'm not use to such old fashioned professionalism. Almos... See more

Company replied

Rated 5 out of 5 stars

The offer prices especially for multiple product orders is fantastic. I did also like the addition offers & prices with my initial purchase. I bought 1 for me & 1 for my sister + extra bags. I'm real... See more

Company replied

Company details

  1. Kitchen Supply Store

Written by the company

Plateful creates modern kitchen and dining essentials that blend elegance with ease. Designed for hosts who value both style and function, our products make mealtime feel warm, intentional, and beautifully simple, turning everyday gatherings into lasting memories.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(1,373)

1,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

love my sealer

I just love my sealer and had to get one for my son-in-law, who is a chef, for his birthday, October.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

The initial order page showed 2 12 inch lids on the 2 pan option but my order summary after you have my payment information shows only 1 lid to be sent. Sounds like bait and switch to me.

The initial order page showed 2 12 inch lids for the 2 pan option. But the order summary shows I'm only getting 1 lid with my 2 pans. Since I did a print screen of the initial order screen, If I only get 1 lid instead of 2, you can expect registered complaints to Paypal, Visa, and my State Attorney General's office. Sounds like bait and switch to me.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

It feels so good to have great pots in…

It feels so good to have great pots in a world where junk is everywhere. To start feeding my family better is a blessing. Great clean up great cooking with quality pans and peace of mind knowing you're doing something good for your family.

5 September 2026
Unprompted review

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