My iPhone stopped accepting charge on Wednesday. I booked into my nearest Apple shop on Thursday afternoon and had to travel park etc. The technician ran several tests on my phone before concluding that it indeed would not charge. I was offered a repair but would have to wait for a couple of hours. I explained that I had AppleCare and requested my right to a new phone. The technician agreed that I met the criteria but said that a call centre would call me about it and that he couldn’t replace the phone in store. I was called by a call centre and after about 30mins got my replacement phone approved. It be is now Sat afternoon and my new phone has still not been delivered. All of this could have sorted out in the shop had the AppleCare policy been a slick as was promised when I took the policy out. Still sat at home waiting with a defective phone.