Avoid at all costs. Corrupt
Possibly the most corrupt financial institution out there. regularly holds deposits and refuses to release funds whilst hiding behind the lie of compulsory money laundering checks. Their customer service is non existent and I would recommend avoiding like the plague
Reply from Airwallex
Thank you for taking the time to share your experience, Nicholas. We are truly sorry to hear how this experience has felt from your side, situations involving your funds are never easy, and we understand how much stress and frustration that can bring.
We can see that our team is already in touch with you directly on this matter. To make sure nothing gets lost along the way, we would kindly encourage you to continue the conversation through that same thread, where the specialist handling your case has the full context and can keep working with you.
Thank you for your understanding and patience.