I want to highlight the excellent customer service I received from Abie at Rise & Shield during a travel insurance policy change for my upcoming trip to Antarctica.
Due to my own misreading, the original policy I purchased did not meet the specific requirements for cruises in the polar region. When I realized this, I contacted Rise & Shield and Abie assisted me right away.
Abie handled the cancellation of the original policy, the refund, and the purchase of a new policy with the correct coverage.
I would definitely recommend Rise & Shield for their quality of service. Thank you Abie and team!