Rise & Shield Reviews 

48
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I initially came across Rise and Shield independently while researching high altitude rescue insurance. Then I discovered that the guide service I'm using also recommends them. I was pleasantly surpri... See more

Company replied

Rated 5 out of 5 stars

Booking the right insurance was very easy with a simple process. I had a number of questions that got answered clearly and efficiently by the Rise and Shield team. I haven’t started my trip yet so I c... See more

Company replied

Rated 5 out of 5 stars

Rise & Shield had the best policy for Nepal trekking that I could find and had a very competitive rate compared to another provider for similar terms. I was also able to get insurance for cancellatio... See more

Company replied

Rated 4 out of 5 stars

This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travel... See more

Company replied

Company details

  1. Travel Insurance Company
  2. Insurance Company
  3. Sports Insurance Company

Written by the company

We’re Rise & Shield, the adventure-obsessed travel-insurance specialists who believe incredible journeys should never be cut short by unexpected mishaps. After all, memories should never be medical bills, ever. From alpine switchbacks to equatorial surf breaks, our flexible policies cover more than 150 adrenaline-charged activities, like trekking to 6,500 m, off-piste skiing, scuba diving, mountain biking and plenty in between. No matter where you set off from, or where your compass lands next, our “anywhere-to-anywhere” cover keeps you protected across the globe, even if you’re already on the road when inspiration strikes. Choose a single-trip plan for a once-in-a-lifetime expedition or lock in an annual multi-trip policy to roam freely all year; every option comes with 24/7 medical-emergency assistance, swift helicopter evacuation, and a claims process designed for travellers, not paperwork. We’re authorised and regulated in the UK by the Financial Conduct Authority (FRN453654), underwritten by Optimum Global Insurance and reinsured by Lloyd’s of London, so your safety net is as solid as the routes you tackle. Wherever adventure calls, we’ve got your back, so you can travel the world bravely and come home with only the best stories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.7

All reviews

(48)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy they covered my safari

Happy they covered my safari. Me and my husband travelled from Thailand to the uk and then to Tanzania. Thank you

4 August 2026
Unprompted review
Rise & Shield logo

Reply from Rise & Shield

Thank you Aoy, Hope you enjoyed the safari!

Rated 4 out of 5 stars

Really quick and easy to understand…

Really quick and easy to understand options

More specifics on cycling trips would help further

10 July 2026
Unprompted review
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Reply from Rise & Shield

Hi Stuart, thank you for taking the time to leave your comment. I shall pass that on to the team to add more information on cycling

Rated 5 out of 5 stars

Smooth and Efficient

Obtaining the needed Insurance through your Company was smooth and straigh forward, including payment. Thanks for the efficiency.

29 June 2026
Unprompted review
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Reply from Rise & Shield

Thank you Maria.

Rated 5 out of 5 stars

Peace of Mind Thanks to Rise & Shield's Abie

I want to highlight the excellent customer service I received from Abie at Rise & Shield during a travel insurance policy change for my upcoming trip to Antarctica.
Due to my own misreading, the original policy I purchased did not meet the specific requirements for cruises in the polar region. When I realized this, I contacted Rise & Shield and Abie assisted me right away.
Abie handled the cancellation of the original policy, the refund, and the purchase of a new policy with the correct coverage.
I would definitely recommend Rise & Shield for their quality of service. Thank you Abie and team!

15 June 2026
Unprompted review
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Reply from Rise & Shield

Thank you Rodrigo. Abie is great! The team is always happy to help. Buying travel insurance for specific adventure trips can lead to mistakes, and our team is always happy to assist in making sure our clients have the correct policy.

Rated 5 out of 5 stars

It was easy because after a Google…

It was easy because after a Google search, I emailed Rise & Shield and told them specifically what I needed. They responded with the all the information I needed to select the right policy. It was so quick.

13 June 2026
Unprompted review
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Reply from Rise & Shield

Thanks Jo, we love when people check with us so they have peace of mind that they bought the right policy.

Rated 5 out of 5 stars

not easy finding travel insurance for…

not easy finding travel insurance for my trip, and they helped with my questions to make sure I was covered.

14 June 2026
Unprompted review
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Reply from Rise & Shield

thanks Kevin, we are always happy to help. Let us know the details of your trip and we will advise you on what cover you need.

Rated 5 out of 5 stars

Nice and simple for booking

Nice and simple for booking, accidentally messed my days up by a day Abie was quick to rectify for me. Great team quick communication, quick confirmation great service

27 May 2026
Unprompted review
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Reply from Rise & Shield

Thank you Tam, always happy to hear about good experiences with the team.

Rated 5 out of 5 stars

Booking process

The process of booking was very simple. Selecting the correct package was easy. Very efficient.

11 May 2026
Unprompted review
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Reply from Rise & Shield

Thank you Veronica, always good to hear!

Rated 5 out of 5 stars

Attentive customer service when booking your policy

Booking the right insurance was very easy with a simple process. I had a number of questions that got answered clearly and efficiently by the Rise and Shield team. I haven’t started my trip yet so I can’t review beyond the purchase of the policy but I like the fact that they are able cover more that other insurance companies and so far their customer service has been fab.

24 April 2026
Unprompted review
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Reply from Rise & Shield

Thank you Ana. The team love to hear feedback like this, thank you for taking the time to write this.

Rated 5 out of 5 stars

Too Easy

Very simple form to fill, all relevant information was available to evaluate the policy coverage and decide

24 April 2026
Unprompted review
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Reply from Rise & Shield

thanks Muhammad, too easy! Great to hear!

Rated 4 out of 5 stars

Rise & Shield Purchase of Annual Plan

This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travels a lot and had questions around residency and the plan. The team were able to communicate clearly and professionally and answer my questions. The website is easy to understand and to follow for purchase.

2 April 2026
Unprompted review
Rise & Shield logo

Reply from Rise & Shield

Thank you Frances, for taking the time to leave a review.

Rated 5 out of 5 stars

Pre trip customer service is amazing

We haven’t taken our trip yet, but I want to commend the amazing service we have been provided with. Unfortunately we have had to move our trip due to regional issues and Rise and Shield have moved our policy to the new dates with no hesitation and lots of support. Thank you to Abie!

11 March 2026
Unprompted review
Rise & Shield logo

Reply from Rise & Shield

Thank you Lauren, great to hear.

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