Worst online banking ever
Worst online banking ever, omg never using this again..2 times it had problems where i could not deposit and i havent used luxon that much. But reason im writing this review is that now my 79.79$ deposit goes through and taken from bank account but does not appear on my luxon account..online chat tells me to wait 2 hours so i check next day and luxon status on it is " failed " so no money there and no money transfered back to my bank account...i try to deposit $41 next day and same thing happens and again live chat cant do anything and just wait for it to fail and no money back....I understand banks might take few more days so i will update this review if i get my money.
12/06/2026 update: Still have not gotten my money, spoke to my bank and they confirm thats nothing went wrong on theyr side and that makes sense since they just approve the transactions but Luxon are the once taking the money to the luxon account...So i am still waiting for the money to bounce back to same payment method as luxon promised but i am getting really worried and this response from them does not mention anything about my stuck money and just other deposit options like i want to deposit again after they take my money but have not given it back since 6.Jun...outrage.
I sent you 3 reference numbers connected to the payments that are stuck in your banking/payment institution...for $80.80, $41.41, $79.79 on 8.jun, 7.jun, 6.jun
update: 17/06/26 got $41 and $79...even for these terrible mistakes i dont even get .41 and .79 even though the deposit is free now but was not before this happened...Whats most sad about this is that i feel they dont care about the customer making them wait for theyr mistake for almost 2 weeks to get the money back...if they really care they should have found a way to take the money from theyr own pockets, pay the people right away and deal with this error/mistake that happened in this deposit process them self. Cant wait to close my account when i get the rest back
21/06/26: Still nothing, they hoped this week but didnt happen
24/06/26: Last payment still not in, luxon support told me last week that they hope it would come than but didnt, now its 3 days later and every day they say they will put priority on this and still nothing. I feel this company is just giving me the middle finger and does not care at all
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