After 5yrs of service...
After 5yrs of service...
Yesterday I received a message that my account was being terminated as it was flagged by a third-party compliance tool. When I asked who this third-party is or what terms where violated they refused to say anything more then this.
I had to get my funds off. Luckily I was in time to do this, but I couldn't do any trades to swap to btc. Resulting in losing a whole afternoon in single handed withdrawing all my coins to another exchange.
This is nothing short of outrageous, unprofessional behavior the likes of which I have never experienced in a corporate setting before.
Reply from Binance
Thank you for your inquiry. It has always been Binance’s goal to provide our services to as many users as possible, and this remains as one of our top priorities within the firm. At the same time, Binance constantly evaluates our products and service offerings to remain compliant with global regulations, and has made the difficult decision to cease providing services in your case, we understand that this may come as a great inconvenience to you and we seek your kind understanding that Binance reserves the right to restrict or refuse provision of services in certain conditions that are mentioned in our Terms of Use.
AG