Qualitätsmangel / quality defect
Insgesamt war ich bisher mit den Schuhen von Skechers immer sehr zufrieden.
Leider musste ich mich aufgrund einer Produktbeschädigung an den Kundenservice wenden.
Nach nur anderthalb Monaten löste sich die Sohle seitlich am Schuh. Für mich ein klarer Produktionsfehler/Qualitätsmangel.
Enttäuschenderweise erhielt ich keinerlei zufriedenstellende Hilfe vom Support.
Das trübt mein Bild von Skechers sehr.
Overall, I’ve always been very satisfied with Skechers shoes.
Unfortunately, I had to contact customer service due to a product defect.
After just a month and a half, the sole came loose on the side of the shoe. To me, this is clearly a manufacturing defect or quality issue.
Disappointingly, I received no satisfactory assistance from customer support.
This has really tarnished my opinion of Skechers.
Reply from Skechers
Thank you for your review and for your long-time loyalty to Skechers! We can see that your purchase appears to have been made in Germany. We would recommend that you move your review to the German Trustpilot page, so you can receive help from the correct team and that your case is handled appropriately.