The watertank leaked during charging og…
The watertank leaked during charging og my floor was ruined. When I contacted cleanfriend they were very friendly as always, but their final answer was basically read the fine print, we are not liable
17 April 2025
Unprompted review
Reply from CleanFriend
Hej Simon
Tak for en god snak 😊
Jeg vil gerne endnu engang beklage den situation, du stod i med dit trægulv.
Jeg har fuld forståelse for din frustration over hændelsen med vandtanken.
Jeg har noteret din feedback omkring vores kommunikation.
Det er vigtigt for os, at vores vejledninger og ansvarsforhold er så tydelige som overhovedet muligt, så vi kan undgå lignende oplevelser for andre kunder i fremtiden.
Du må have en dejlig mandag 💚
Mvh
Andreas, Cleanfriend