Rented a DayZ server from this company, initial prospects seemed positive. The staff was generally polite and knowledgeable. However after 7 days of repeated issues with the service updating mods, downloading mods we hadn't asked it to, and 0 filling the disc for no reason. That led to database corruption, I gave them over 24hours to resolve the issue, they could not. I then stepped in and resolved the issue in under an hour by brute forcing my way around their "workshop installer", and correcting the corrupt files. I amicably asked for a refund to move to a new host as the server spent more time offline due to issues than it did online. I was then told regardless of circumstance you can only request a refund in the first 24 hours. Which is slick and deceitful on their part as it takes a fair amount of time to properly setup a DayZ server with mods. So your actual window is a few hours. I cant recommend a company like that to my friends and peers. I shouldn't have to be my own tech support then not even be eligible for a refund.
To their credit they have Rafael M. Who I can confirm is technical wizard and is of much help, but you cant count on him alone to answer every ticket.