DONT BUY
DONT BUY.
Ordered the RetroSnap Play (their gameboy-esk dupe) and all the accessories. It arrives, my husband began playing happily and then the issues began. It would turn itself off mid-play without warning. Not because it had a low battery, just randomly. When it would do this all his gaming progress would be wiped. I contacted Retrosnap who told me to save the game in another way to prevent it being wiped, and did not address the rebooting issue at all. We saved in this way, but still have the same problem, all games are still wiped when it reboots randomly. They are now refusing to answer my emails, which outlook is suddenly now saying can't be delivered but in the way that usually happens when you are blocked. The email address is correct and I have even sent new messages on their website. I have asked for a refund as its not fit for purpose. I will escalate to my credit card company to force a refund shortly if I don't get a response and refund from them soon.
Update: Increased to 2 out of 5 stars as the item may not be fit for purpose, but they did just issue a refund. Really glad to finally draw a line under this all. Thanks to Lee who sorted it for me.