The TV was not delivered. 22 days later I have called Sony numerous times, needed to contact them again as nothing was happening, I contacted numerous courier companies as I was passed along. After doing all this admin, with no TV currently arrived, I rang to seek some kind of compensation.

I went to the customer resolution team, no compensation would be given for all the time/calls etc I had done. 99% of businesses would do something at least, despite minuscule in size.g. have 10% off your next purchase.

A head of the resolutions team (Gio) insisted there was no one above him that could do anything (which I find extremely unlikely).

I am very frustrated with the whole experience.

With the current status of the order, and lack of compensation, I would warn:
DO NOT USE SONY STORE.