YouGrow Promo Reviews 

1,020
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Satisfied customers frequently praise the dedicated campaign managers for their professional communication, proactive updates, and exceptionally efficient support throughout the entire promotion process. Many independent artists truly appreciate how easily their songs connect with genuine audiences, resulting in steady streaming numbers, increased followers, and successful playlist additions. Some reviewers were not happy with the specific playlist matching process for their recent music releases. A few people noticed that tracks ended up in completely unrelated genre lists or incorrect geographic areas, which unfortunately failed to generate proper listener engagement.

What people talk about most

Service

People report positive experiences with service, highlighting reliable communication and real results.... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

Marketing

Users describe positive interactions with marketing, expressing high satisfaction with playlist placements... See more

Social media

Reviewers highlight positive aspects of social media, expressing deep satisfaction with the growth and... See more

Product

Reviewers mention positive feedback about product, expressing appreciation for the organic growth and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Izaro is very helpful , and keeps me updated on how things are going. Promotion works well , and altho not all my music is accepted by curators , i find it comforting that there is at least some deg... See more

Company replied

Rated 5 out of 5 stars

Tried so so many services at this point and was let down by them way too often but YouGrow really works differently. They inform you about every step of the campaign and there is a campaign manager t... See more

Company replied

Rated 5 out of 5 stars

My first go around with YouGrow went very well. I was impressed with the number of streams and playlist adds. I didn't gain main followers, but I did the smallest campaign type for Spotify and know ga... See more

Company replied

Rated 5 out of 5 stars

Being an indie musician is a jungle, but I’ve trusted Yougrow Promo with my music for years. I used to be skeptical when my streams mainly came from large South American playlists, but they’ve complet... See more

Company replied


Company details

  1. Music Management and Promotion
  2. Online Marketing Agency

About YouGrow Promo

Written by the company

YouGrow is dedicated to growing your fan base and nurturing real fan engagement. When you choose to partner with YouGrow, you’re choosing to work with an operation that promises fans—not just numbers.

Start your campaign now!


The YouGrow team

The YouGrow team consists of musicians and industry professionals who share a deep passion for music and marketing. Together, we are working tirelessly towards our goal of making the music and entertainment industries fairer and more accessible.

Start a Spotify campaign!

Start a YouTube campaign!

Start a TikTok campaign!

Start an Instagram campaign!

#1 Music Promotion Company on Trustpilot

Written by the company

Honesty, transparency and swift communication.
The YouGrow team consists of musicians and industry professionals who share a deep passion for music and marketing. Together, we are working tirelessly towards our goal of making the music and entertainment industries fairer and more accessible. In an industry full of misleading services and corruption, we are honored to stand out with our strong reputation as the honest and sincere promotion service while holding the #1 Trustpilot ranking for both the Music Promotion and Marketing categories.

100% Safe and Effective

Money-back guarantee

All of our services are organic and completely adhere to their respective platforms Terms and Conditions. That means you will face absolutely ZERO risks when working with YouGrow! If we are not able to work with your content for whatever reason, you will receive a full refund!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,020)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The service has gone downhill

The service has gone downhill. I’ve used Yougrow a few times now and used to have mixed results with placements. Streams were fulfilled but don’t count on follows, saves etc. it’s all passive streams but good for making your music look more legit. However, expect long wait times for placements - 2-3 weeks or more, so it doesn’t help with release plans. More recently, I’ve had to request refunds on several orders because they either can’t be placed or there’s a backlog on curators who accept, or you just keep getting generic updates about “pitching, waiting” endlessly.

Long and short - it you just want passive streams, not in a timely manner, go for it. But if you want to pay for a service to be delivered within a reasonable time frame… avoid.

4 September 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hi Jeff, thank you for the honest feedback!

We wanted to address your concerns as openly as possible. Playlist placements are indeed more of a passive form of promotion. They're designed to get your music heard by real listeners and build legitimacy, not to drive active engagement like follows or saves. That's just the nature of that channel, and we try to be upfront about it.

On the wait times: this part of the process depends on curator response speed and how many playlists we're pitching to, so some fluctuation is normal and curators can be a bit slower to respond over the summer months, which may be part of what you've been running into lately. When a placement isn't landing or there's a backlog, we'd rather refund than leave you hanging indefinitely, which is why you've seen that option come up.

That said, we hear you on the timing issue! If you're working toward a release date, passive playlisting alone isn't going to move fast enough on its own. That's exactly what our Meta Ads services are built for: they get your music actively in front of new listeners on a timeline you control, and running campaigns back-to-back keeps momentum going instead of waiting on outside curators.

We've also let the team know about your review, and we'd love to come back to you and explore other solutions if you're open to it.

- The YouGrow Team

Rated 5 out of 5 stars

Trustworthy company

Trustworthy company , I can recommend it .

27 August 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thank you for the amazing review Kamil! We appreciate it.

- The YouGrow Team

Rated 5 out of 5 stars

Great attention given to the promotion

Belen monitored the results of the initial rollout and when it didn't hit the metrics she was looking for, tweaked it to get it into the sweet spot that helped promote our playlist to the right people and improve our overall performance!

12 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

This is amazing to hear! Glad things worked out well for you, that's always the goal.

- The YouGrow Team

Rated 5 out of 5 stars

Smooth

Smooth, kind communication and awesome results!! Not my first and not my last campaign with them.
Special thanks to Linas. You are the best!

11 August 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

We're glad to hear you're happy with our communication and the results of your campaign! We'll see you with your next order :)

- The Yougrow Team

Rated 5 out of 5 stars

Very happy with the results

Very happy with the results. Had more views than expected. Even added quite a few new subscribers. Excellent communication.

6 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

This is amazing to hear, David! Really glad the results came through for you.

- The YouGrow Team

Rated 5 out of 5 stars

What a great service

What a great service, our campaign manager Eliza was awesome, totally got the bands music and who to pitch to. We're so pleased we're in for the next round.

11 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

Kristian, this is great to hear! Thank you for the review. We'll make sure Eliza sees this. We're excited to hear your upcoming releases.

- The YouGrow Team

Rated 5 out of 5 stars

The campaign performed really well

The campaign performed really well, generating strong results for the investment

4 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

We're glad to hear about your good experience, Julia! Thanks so much for sharing this.

- The YouGrow Team

Rated 5 out of 5 stars

Excellent work with ads and promotions…

Excellent work with ads and promotions with fast & reliable communication. They are very transparent of the process as well, and if the things don't work out, they return the money as well (only once happened fortunately), which is real integrity move these days. Highly recommended.

11 August 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thank you for this review!

Fast, transparent communication is something we work hard on, and it means a lot to hear it came through!

We're glad we could make things right. that kind of accountability is important to us.

- The YouGrow Team

Rated 1 out of 5 stars

I paid for a campaign-nothing

I paid for a campaign, and never got anything. Sent three emails as well.
Nothing back but one email saying they got my request.

10 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

Hi Heather,

Thank you for flagging this, and we are sorry you've had to chase without getting an answer back. That's not the experience we want you to have!

We've reached out to the team handling your order, and will follow up directly to find out what happened and get this sorted.

- The YouGrow Team

Rated 5 out of 5 stars

Friendly project manager and they…

Friendly project manager- Izaro and they deliver real result. My song was playlisted quickly and in under 14 days , my song has reached well past the estimated outcome.

9 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

This is amazing to hear! Glad things worked out well for you — that's always the goal.

- The YouGrow Team

Rated 5 out of 5 stars

The best customer communication!!!

Apart from the importance of “only organic streams” service, the representatives are so helpful and are always willing to share information! In this business I feel that this is a major plus that puts them above the rest !

7 August 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Glad to hear about your good experience, Danny. We're always happy to help however we can!

- The YouGrow Team

Rated 2 out of 5 stars

I am canceling my subscription because…

I am canceling my subscription because I no longer feel the service provides adequate value for the price.

When I first started using your platform, I genuinely enjoyed running campaigns and had positive experiences. However, the last several campaigns I've run have been consistently underwhelming and have not delivered the level of service or results that were advertised or that I had previously experienced.

I've reached out to your team multiple times to express my concerns and give the company an opportunity to address these issues, but unfortunately I haven't seen any meaningful improvements. At this point, I no longer have confidence that the service aligns with my promotional goals.

For these reasons, I no longer wish to use your platform to promote my music and would like to cancel my subscription effective immediately.

5 August 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hello,

Thank you for taking the time to share this with us.

We never want you to feel like your concerns weren't heard, and to properly get to the bottom of what went wrong with the recent campaigns, we need a bit more detail directly from you. We've reached out to your campaign manager, and they'll be in touch shortly to go through this with you.

If after that conversation a refund is still what you'd prefer, we're more than happy to arrange that.

- The YouGrow Team

Rated 5 out of 5 stars

I am very happy with this service

I am very happy with this service. All what they say is true. Orgánic streams. A person is in contact with you and answer your doubts quickly.
Nice people and a nice organización!

5 August 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thank you Adolfo!

We are happy to hear.

- The YouGrow Team

Rated 5 out of 5 stars

Excellent Experience with YouGrow

I had a very positive experience with YouGrow while promoting my song on Spotify.

The campaign took a little time before my song was placed in playlists, but I completely understood why. As an independent artist, I know that not every curator will accept every song. What I really appreciated was that YouGrow never rushed the process just to generate quick plays. Instead, they carefully looked for playlists that genuinely matched my song.

A special thanks to my campaign manager, Emiel, who was fantastic throughout the entire campaign. He kept me updated regularly and was always ready to answer my questions. His communication made the waiting period feel comfortable because I always knew what was happening.

Another thing I really appreciated was that before placing my song in a playlist, they asked for my approval. They gave me time to review the playlist and decide whether it was the right fit. I never asked them to place my song as quickly as possible because I believe it's more important to be featured in the right playlists than to get quick plays. If a song is placed in the wrong genre playlist, listeners are more likely to skip it, which isn't beneficial for the artist.

Now my song is being featured in curator playlists and I'm seeing very encouraging results. From that point on, it's up to the listeners whether they save the song, stream it again, or follow the artist. So far, I'm very happy with the results.

A big thank you to Emiel and the entire YouGrow team for their professionalism, transparency, and excellent support. I highly recommend YouGrow to independent artists looking for quality playlist promotion rather than rushed placements.

3 August 2026
YouGrow Promo logo

Reply from YouGrow Promo

Thank you for the amazing review!

This is really nice to hear and the whole team will be happy to know. We will sure pass them, and Emiel, the message.

- The YouGrow Team

Rated 5 out of 5 stars

Great experience

Great experience. Getting a lot out of working with YouGrow!

31 July 2026
YouGrow Promo logo

Reply from YouGrow Promo

Thank you for the review Christopher! We are happy to hear

- The YouGrow Team

Rated 2 out of 5 stars

Disappointed.....

The team appeared helpful and responsive; however, after waiting more than a month, I did not receive a playlist placement, even after submitting a second song.

The only playlist opportunity mentioned was a well-followed 1970s and 1980s playlist, but I was advised that no spaces were available. As my music is country, this also did not appear to be a particularly relevant fit.

Unfortunately, I have been disappointed with the service, especially as I had heard very positive feedback beforehand.

31 July 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Hi Rob,

Thank you for sharing this feedback.

In some cases, placements are also about reaching an active audience that’s genuinely open to discovering new music. Tracks that bring something a little different can sometimes stand out even more and capture listeners’ attention, so this placement could still be a valuable opportunity for your campaign!

That said, we completely understand your concerns. We’ve also reached out to your campaign manager to look into this further, and we’re working on finding better and more relevant opportunities for your music.

- The YouGrow Promo

Rated 5 out of 5 stars

Great results so far

Great results so far, thanks!

30 July 2026
Unprompted review
YouGrow Promo logo

Reply from YouGrow Promo

Thank you for the review!

Great to hear.

- The YouGrow Team

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