SubmitHub Reviews 

1,083
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is very user-friendly, well-organized, and helps independent artists easily connect with authentic playlists and genuine curators. People truly appreciate the transparent process, the helpful communication, and the useful promotional tools available to get their music heard successfully. Though some reviewers noted that certain playlist curators can be inconsistent, making it take a lot of time to sift through options to find a proper fit. A few other people also felt that certain curators provide generic responses or manage playlists with low listener counts.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the platform's simple and... See more

Product

Customers had ambiguous experiences with product, as opinions on its effectiveness varied widely. Many... See more

Service

People report ambiguous experiences with service, reflecting a wide split in opinions. While some reviewers... See more

Social media

Clients share ambiguous opinions on social media and music promotion tools. While some reviewers praise the... See more

Website

Consumers find website to be positive, highlighting its useful tools and reliable platform promises.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The "least worse option" to promote your music online. It's great but it's mostly small playlists and sometime curators don't give you a valid reason to refuse your music (e.g. taste even though your... See more

Company replied

Rated 4 out of 5 stars

It's a serious and honest service, and I really like it. If I had to improve something, perhaps I'd expand the music genres for a more detailed selection and allow users to listen to the entire song b... See more

Rated 4 out of 5 stars

I’ve used SubmitHub twice, once at the cheapest level, then again at the most expensive level. They are a great company. You get almost daily reports and excellent feedback from playlists. Why only fo... See more

Company replied

Rated 5 out of 5 stars

Submithub has been a game changer for the growth of my music career. As a producer and DJ, I've been able to amplify my music to fans. As a curator, its been amazing to hear such beautiful tracks... See more


Company details

  1. Music Management and Promotion

Written by the company

We help musicians connect with curators. Our goal is to make it transparent and easy, but we can't promise guaranteed success. Curators are picky and often to the point. The space is highly competitive and you need to have tough skin.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Replied to 81% of negative reviews

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4.2

All reviews

(1,083)

231 reviews in the last 12 months

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Rated 4 out of 5 stars

“Top Rated” Curators Despite Consistently Poor Feedback

I have used SubmitHub extensively and still use the platform because there are many good, genuine curators, and because I have found few genuinely comparable alternatives. However, a recent experience has significantly reduced my confidence in its curator rating system.

I paid for a Premium submission and received feedback that I considered very poor because it was brief and did not meaningfully explain why the track was not suitable for the curator’s playlist. The feedback was essentially that my song was “quite sad”. I complained because this gave me no useful explanation of why that was a problem or why the track was unsuitable.

To SubmitHub’s credit, their support representative acknowledged that the feedback was weak and, more importantly, confirmed that this curator had received similar criticism from other users and that repeated poor feedback ratings could lead to action being taken. I was also given two credits as a courtesy.

However, I was told that the curator had technically met the requirements because they had listened for the required amount of time and written the minimum number of words. I was also advised that, to avoid poor-quality feedback, artists should examine curators’ feedback ratings carefully before submitting.

The problem is that I later discovered that this same curator was prominently labelled “Top rated” by SubmitHub, despite the platform also showing that users frequently find their feedback vague or confusing and that their feedback scores are below average.

I contacted SubmitHub again to ask what “Top rated” actually means and how a curator with poor feedback ratings can retain such a prominent endorsement. The explanation I eventually received was that “Top rated” takes several aspects of a curator’s performance into account, not simply feedback quality.

That may explain the internal calculation, but I don’t think it resolves the customer-facing problem. A prominent “Top rated” badge naturally communicates a strong recommendation. Customers should not have to dig into secondary information to discover that a curator may actually be below average for one of the services they are paying to receive.

My concern is therefore not really about the two credits anymore. It is about transparency.

SubmitHub provides a useful service and I would like to continue using it, but I think its rating system needs to communicate much more clearly what “Top rated” actually means, particularly when a curator’s feedback-quality scores tell a very different story.

Update: SubmitHub’s founder, Jason, contacted me personally, clearly explained the system and acted on my concerns. He changed “Top rated” to “Highly rated,” clarified the FAQ and updated the badge criteria. I genuinely appreciate such a constructive response.

1 September 2026
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi, per our conversation via SubmitHub, based on your feedback "top rated" has been renamed to "highly rated" and a detailed explanation of the methodology behind our quality score has been included here: https://www.submithub.com/help/x7dPKQGLs8tBgTPGd

Rated 1 out of 5 stars

8 year experienced curator | DONT USE THIS SERVICE

As a curator who has worked with this platform for 8 long years. DO NOT PROMOTE YOUR MUSIC ON THIS PLATFORM.

Let me tell you this, this platform cares more about the amount of submissions that are being sent, than actual music, or actual art.

With the rise of AI, they just don’t care, even as a curator if you turn NO AI MUSIC to ON, you’ll still receive so much AI slop.

I’m a fan of real art, eventually turned into a curator that ONLY curated Jazz, because I feel like that’s one of the genres that hasn’t been saturated with AI slop so far, but still..

Behind the scenes there is a lot of stuff happening that people have no idea about. Most curators don’t really care about your music, just the money they make off of you, and the platform acts like they don’t support that, but at the same time they still accept AI slop on their platform.

Do yourself a favor and learn how to run ads to your own music, that’s how curators get the listeners on their playlists as well. Don’t spend money on these platforms, ONLY if you’re REALLY looking for feedback, and then still. Most curators will just say ‘I like it’ or ‘I don’t’ in 28483728 different ways.

If you want real feedback, reach out to artists you like, and pay them a decent amount for actual feedback. Most curators aren’t even artists so what do they know about music?

I hope this helps. Keep creating ART and promote it yourself ❤️

27 August 2026
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Thibaut Coppens, we actually work pretty had to respect curator's preferences around AI. We also work hard to make sure that curators are incentivized to care about the music, not just the money.

I know you're angry. You've made that apparent a few times now. I wish you the best of luck as you continue. Hopefully you find the right place for you.

Rated 1 out of 5 stars

you pay for playlist submission and the…

you pay for playlist submission and the curators get paid for rejecting your submission, the platform is not fair
Your platform should be shut down because it's useless, you are taking advantage of the artists, with the excuse that spotify will shut you down, you are scamming people into paying you money for playlist placements which they get all rejected, and the money get taken away

31 August 2026
Unprompted review
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Reply from SubmitHub

We're following Spotify's rules. They do not allow pay for guaranteed placement. If we did that, there's a risk they'd shut us down and punish the artists involved.

Rated 2 out of 5 stars

Google "Many SubmitHub playlists have…

Google "Many SubmitHub playlists have low or inactive listener counts, which is a common reason submissions do not yield significant results."

We submitted to alternative rock Spotify Curators which stated we're a 10 on the genre match scale and we're told "sorry we're not looking alternative rock...."

We pitched to 10, of which 3 approved us, but we never seen 1 stream confirmed in Spotify for Artists.

Also, a lot of the playlist Curators can be pitched to for FREE on Daily Playlist.

There services will all hopefully die out very soon

14 August 2026
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hey, the listener counts are displayed publicly for each playlist, so hopefully there are no surprises.

If someone said "we don't want alternative rock" and they have that genre enabled, they definitely won't have a 10/10 genre match (it's based on their history sharing that genre). I'd be happy to look into that one and refund you. Definitely not acceptable behavior if that's what happened!

Re: 3 shares getting zero streams, were they playlists, or were they blog posts? We have a variety of different ways curators can share.

I've reached out for more information so that I can help, as these results don't sound consistent with what users would normally encounter.

Rated 5 out of 5 stars

The best platform to take off into new…

The best platform to take off into new musical horizons. I’ve been using SubmitHub to promote my music and I’ve had a great experience overall. The team is reliable and precise — submissions get reviewed in a timely manner, and the feedback from curators and playlisters feels genuine and useful, not generic. It’s a solid tool for artists looking for honest opinions and real exposure opportunities. Highly recommend for anyone serious about getting their music heard.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Great platform

Great platform. One of the best out available. Real results and amazing constructive criticism. Real eye opener

18 August 2026
Unprompted review
Rated 1 out of 5 stars

It is obvious this company is not where…

It is obvious this company is not where you want to find playlist for your music, complete waste of money and time, the genre Target is terrible which in turn produces a really high rejection rate, and it is obvious that the curators half the time don't even listen and just send a copy and paste message that sounds like something AI wrote my experience was pretty terrible!

21 August 2026
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hey Adam, sorry to hear you had a bad experience.

We've worked really hard to make sure that curators cannot copy-paste or use AI, so I'm confident that's not happening. If you do suspect something amiss, please report it via our customer support - we typically respond within an hour, and refund anything that looks fishy.

The genre targeting is something that you need to get right. You're right - wrong genre tagging often results in worse results. If you reach out, we can take a closer look to see if something was off!

Rated 5 out of 5 stars

Great service

Great service. As all services where monney is involved, you have to be carefull with youre budget. No miracle! Youre music has to be good in the first place + you need to understand who youre reals partners are going to be. Some curators are going to love youre music, some not so much. That's life kids, but i feel overall it's fair most of the time. Support is great also.

22 August 2026
Unprompted review
Rated 4 out of 5 stars

I tried the auto promoting

I tried to promote through playlisting and meta ads automatically. The results was super bad. 1 playlist acceptance (which gave no streams) and the meta ads giving 0,3 conversition pr credit.

So your thinking the song is bad? Well maybe.But in the end I changed the visuals with a video I made. Conversions went to 1,5 pr credit...

I liked the simplecity and the tools, but in the end you have to create your own stuff for it to work. Forget playlisting, thats just a waste.

Response to submithub:
I didnt edit the targeting countries, just swapped the video. My meta ads are targeting Argentina yes, but that is not relevant to my ad with submithub. But thanks I will check if Argentina is bad target.

Just make the videos better and I think the auto service would be great.

21 August 2026
Unprompted review
SubmitHub logo

Reply from SubmitHub

Thanks for the feedback, Frode. Just digging into the numbers here, your ad ran for 10 days, averaged 0.8 conversions per credit, and was getting better over time: toward the end it was > 1.5 per day on a couple days - and only twice did it dip below 0.5 conversions per credit. Additionally, unless I'm looking at the wrong thing, your own visuals averaged 0.94 conversions per credit, while ours averaged 0.9 - very close.

One important distinction: your new ad seems to be targeting Argentina. So while you might be getting a great rate, I'd keep a close eye on what that's actually doing - from our experience, running ads in Argentina is less likely to result in actual listeners.

Happy to help share more thoughts / strategies - feel free to reach out to us on your existing ticket if you want to chat. I've sent you a message - hopefully we can learn something from your experience as we continue to make our visuals better!

Rated 1 out of 5 stars

Really bad services

Really bad services - and music reviewing... Twice we (Symbolic Field) got a negative review on the quality of the vocal performance - while our tracks are purely instrumental !! (we have an account for almost 2 years.. don't try to create an impression.. )

21 August 2026
Unprompted review
SubmitHub logo

Reply from SubmitHub

Hi Andreas, I can't find an account under your name. But if you report this to us, we'll refund you and investigate those curators. Please reach out!

Rated 5 out of 5 stars

My songs often have a slightly…

My songs often have a slightly different vibe compared to others. However, thanks to SubmitHub, I’ve been able to get them heard by many people. The feedback from curators serves as both a way to hone my craft and a source of comfort, and I am truly happy about that.

18 August 2026
Unprompted review
Rated 4 out of 5 stars

It's the best

It's the best. Better than Groover and MusoSoup in so many ways. Only thing keeping me from giving 5 stars is that it's hard for an artist with a very heterogene and sometimes weird/odd catalogue to find the right curators. They are out there, but how do I find them behind all these conformed genre labels?

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support on the tech side of things

I had trouble with some DNS nuances of setting up a custom domain for the links feature and had decided to just give up and let it be. But Jason on the team had noticed and reached out to me to check in on the issue (I hadn't even asked for help). He went out of his way and found an issue on their end and let me know I could try again. Was very cool to have proactive help to get everything set up that I wasn't even asking about!

14 August 2026
Unprompted review

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