Product well packaged and delivered within timescales indicated. Product very easy to use and after first use nose area looked and felt clearer and smoother. So initial results look encouraging.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughter has been suffering with blocked pores and outbreaks and I was conscious I had been giving her quite harsh face washes etc without seeing any results. Since using the Vue Clear T Zone pack... See more
Company replied
As a 40 plus woman who has suffered from large open pores since being a teenager & trying pretty much everything, I’d resigned myself to thinking that nothing could really make a difference. I’m so... See more
Company replied
Always a great experience when ordering with Vue Skin. Products are amazing and you can feel the difference after using the strips in the morning. I use the Forehead, Nose and Chin patches and would h... See more
Company replied
Company details
Written by the company
Vue is a skincare brand focused on creating effective products with ingredients backed by science. Our goal is to help you achieve clear, healthy skin without unnecessary steps or complicated routines. We design our products to target common skin concerns through a straightforward approach. Each formula is developed with care, using proven ingredients that deliver visible results.
Contact info
Chemin du Vivier 3, 2016, Cortaillod, Switzerland
- support@vueskin.com
- vueskin.com
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They work well
They work well. Tricky to get it in the right spot so it sits flat evenly.
Recommend
22 July 2026
Unprompted review
Bought the T-Zone kits and all the…
Bought the T-Zone kits and all the patches work well. Don’t expect a miracle but with consistency the results are really great. Will try more products when I am restocking
22 July 2026
Unprompted review
Reply from Vue
Thank you for sharing your experience! We’re so pleased to hear that all the patches in your T-Zone Kit are working well for you. Consistency really is key, and it’s wonderful that you’re seeing such great results. We look forward to helping you discover more products when it’s time to restock!
Olivia
Team Vue Swiss
Even after the first application my…
Even after the first application my nose looked clearer
22 July 2026
Unprompted review
Reply from Vue
Thank you for your lovely review! We’re delighted to hear that your nose looked clearer after just the first application. We hope you continue to enjoy even better results with regular use!
Olivia
Team Vue Swiss
High Quality Products
The products are high quality, and simple to use.
15 January 2026
Unprompted review
Reply from Vue
Thank you for your lovely review! We’re so pleased to hear that you’re happy with the quality of our products and find them simple to use. We truly appreciate your support!
Olivia
Team Vue Swiss
Do not buy
Do not buy, big waste of money. They do not work. I have been trying to get a refund with no use. Money back guarantee is a lie. Customer service just keeps telling you other things to do to make the product work like exfoliating first or buying other products of theirs.
21 July 2026
Unprompted review
Reply from Vue
Thank you for taking the time to share your experience. We are very sorry to hear that the products did not meet your expectations.
Our customer support team will always first try to help customers get the best possible results by explaining how the products work, what to realistically expect, and sharing tips that often improve the outcome. We take this approach because many customers do see better results after making small adjustments to their routine, so we always want to make sure we've done everything we can to help before giving up.
Regarding our money back guarantee, we absolutely do stand by it. Claims can be submitted through the guarantee form on our website, which is the process we use to make sure every request is handled fairly and consistently.
We genuinely want every customer to have a positive experience with both our products and our service. We know that skincare is not one size fits all, and while our products work well for many people, we also understand that not every skin type will respond the same way. That's why it's so important to us that customers feel they can trust us to both guide them toward the best possible results and take care of them if the products don't meet their expectations.
We will also be reaching out to you directly by email so we can turn your experience around to something positive.
Thank you again for your feedback.
Team Vue
Don’t work at all
Don’t work at all, waste of money and promoted by paid videos
21 July 2026
Unprompted review
Reply from Vue
Thank you for taking the time to share this and we are genuinely sorry to hear the patches have not worked for you.
Our patches are made from medical-grade hydrocolloid and work by gently absorbing oil and buildup from the pores overnight rather than delivering an instant result. For skin where congestion sits a little deeper, they work best as part of a consistent routine, ideally paired with a 2% salicylic acid exfoliant used a few evenings per week, which helps loosen and dissolve deeper buildup and brings it closer to the surface so the patch can absorb far more effectively.
Regarding the promotion of our products, every piece of content we put out is a genuine reflection of what the patches are designed to do. Results do vary between skin types and we always encourage customers to reach out if they are not seeing what they hoped for so we can help personally.
We were not able to locate your order details here on Trustpilot so we have requested your contact details and will be reaching out to you directly. Please also feel free to get in touch with us at support@vueskin.com and we will make sure you are taken care of.
Kind regards,
Vue Team
It’s my second order for the nose…
It’s my second order for the nose patch. Although they are expensive, you can see that in the next day , the pores or black heads on your nose is smaller. And no harm on your skin
20 July 2026
Unprompted review
Reply from Vue
Thank you for ordering with us again and for sharing your experience! We’re delighted to hear that the Nose Patches are helping reduce the appearance of pores and blackheads while remaining gentle on your skin. We truly appreciate your continued support!
Olivia
Team Vue Swiss
I was really looking forward to this…
I was really looking forward to this product, but it didn't arrive. I am incredibly disappointed about it.
18 July 2026
Unprompted review
Reply from Vue
Thank you for reaching out and we are truly sorry to hear your order has not arrived.
Deliveries can occasionally be delayed due to customs clearance or unexpected carrier delays and we completely understand how frustrating and disappointing that must feel especially when you were so looking forward to trying the product.
As we were not able to locate your order, we have requested your contact details through Trustpilot so we can reach out to you directly. In the meantime, please feel free to contact us at support@vueskin.com and we will make sure this gets sorted for you as quickly as possible.
Team Vue
Reply from Vue
Thank you so much for your wonderful review! We’re thrilled to hear that the product is working so well for you and has delivered the results you were hoping for.
Olivia
Team Vue Swiss
not worth the hype
I waited 2 and a half weeks for nose patches to arrive, the company promised them within 3-5 business days. This is a product that is not worth the hype - I waisted one nose strip as it crinkled the minute I opened it and was unable to apply it to my nose - a waste. They are extremely un user friendly - purely an instragram algorithm tactic working its magic - the product is not worth it
18 July 2026
Unprompted review
Reply from Vue
Thank you for taking the time to share this and we are genuinely sorry to hear about your experience, both with the delivery and with the patch itself. We completely understand how disappointing that must have been, especially when you were looking forward to trying the product.
Our standard delivery time is up to 7 business days, and up to 10 business days for some regions across Europe. In some cases customs clearance can also add additional time to the delivery.
On the patch side, the key to a smooth application is making sure the skin is completely clean and dry beforehand and pressing the patch down slowly from the centre of the nose outwards for around 10 to 15 seconds, which gives it time to bond fully to the shape of the nose without folding.
As we were not able to locate your order in our system, we have requested your contact details through Trustpilot and will be in touch directly. Please do feel free to reach out to us at support@vueskin.com in the meantime. We genuinely want to turn this experience around for you.
Kind regards,
Vue Team
Product well packaged and delivered…
Product well packaged and delivered within timescales indicated.
Product very easy to use and after first use nose area looked and felt clearer and smoother. So initial results look encouraging.
15 July 2026
Unprompted review
Reply from Vue
Thank you so much for your lovely review! We’re delighted to hear that your order arrived well packaged and on time, and that you found the product easy to use. It’s wonderful that your nose already feels clearer and smoother after the first use. We hope you continue to enjoy even better results with regular use!
Olivia
Team Vue Swiss
Nose patches are legit!
I have been using the nose patches for about 2 weeks and am already seeing a difference in my pore size. I use the patches 2x week and am looking forward to continuing to see progress!
15 July 2026
Unprompted review
Reply from Vue
Thank you for your review 💛 We're delighted to hear that you're already noticing a difference after just a couple of weeks.
Consistency really does make a difference, and we hope you'll continue to see even more progress as you keep using the patches.
Olivia
Vue Team
Finally Something Works!
I tried these out after seeing a few online ads. I've tried quite a few patches and serums to help shrink my pores specifically on my nose and heal acne scaring on my chin, and these were by fair the best I've tried! Will be buying again and again.
14 July 2026
Unprompted review
Reply from Vue
Thank you for your review 💛 It's fantastic to hear that the patches have been the best you've tried so far and that you've seen improvements in your pores.
We're so grateful you decided to give us a try and are thrilled to hear you'll be coming back for more!
Olivia
Vue Team
Highly recommended, exceptional quality and efficiency
Forgive me from doubting. The products' functionality is highly effective. My pores has shrunk bit by bit each time I used the patches; my white-heads has never been less until now and my T-zone has never felt so clean! Really recommend this brand to people who struggle with large pores and oily T-zones. The packaging's aesthetics are aesthetically pleasing, minimalist, and simple - very attracting. For someone who has been struggling with an oily white-head T-zone and has tried many many products, even though it is slightly pricy, it is worth the investment and is a brand I am willing to continue to purchase in the future.
10 July 2026
Unprompted review
Reply from Vue
Thank you so much for your wonderful review 💛 We're delighted to hear that you've noticed improvements in your pores, whiteheads, and overall skin clarity. It means a lot to know that our products have made a difference after you've tried so many other solutions.
We're also pleased that you enjoy the packaging and overall experience. Thank you for your recommendation and for putting your trust in us.
Olivia
Vue Team
Reply from Vue
Thank you for bringing this to our attention, and we are truly sorry to hear that your package never arrived. We completely understand how frustrating that must be.
We have looked into your order and can see that the tracking is showing the parcel as delivered on our carrier's end. Our team will be reaching out to you directly by email to investigate this further with the carrier and find the best way forward for you.
Thank you for your patience, and we will do everything we can to get this resolved.
Team Vue
They don't work for me
I had high hopes for these patches, especially after reading all the positive reviews. However, they don't work for me. First, it's very difficult to apply the patch so that it's smooth and not all wrinkly. Then in the morning I'm just left with a sticky nose - no improvement in my pores at all. I have now used 4 patches, about a week apart and I followed the instructions very carefully.
11 July 2026
Unprompted review
Reply from Vue
Thank you for taking the time to share this and we are genuinely sorry to hear the patches have not been working the way you hoped.
We completely hear you on the application difficulty and we understand how frustrating it must feel when the patch does not lie as smoothly as expected. Starting from the centre of the nose and pressing outwards slowly and firmly for a few seconds tends to give the flattest and most even result, and making sure the skin is entirely free of any residual product beforehand makes a real difference to how well it conforms overnight.
As for the stickiness in the morning, this is actually a sign the patch has been absorbing throughout the night which is a good thing. That said we completely understand this is not the visible pore improvement you were looking for, and for skin where congestion sits a little deeper the patches work best when paired with a 2% Salicylic Acid Exfoliant used a few evenings per week. It works inside the pore to loosen and dissolve buildup and brings it much closer to the surface so the patch can absorb far more effectively overnight.
We will also be reaching out to you directly by email to see what we can do to improve your experience and make things right. Your feedback is genuinely appreciated, and we want to ensure you feel properly supported.
Olivia
Vue Team
Excellent product
Excellent product, very skeptical at first but Gr8 results. Fantastic service, will order again.
9 July 2026
Unprompted review
Reply from Vue
Thank you for your review 💛 It's great to hear that the results exceeded your expectations and that you had a positive experience with both the product and our service.
We truly appreciate your support and look forward to your next order!
Olivia
Vue Team
I purchased the nose patches
I purchased the nose patches. They do not conform to my nose properly, therefore, do not pull anything out of my pores. I am super disappointed.
6 July 2026
Unprompted review
Reply from Vue
Thank you for taking the time to share this and we are genuinely sorry to hear the patches have not been conforming to your nose properly. We completely understand how disappointing that must feel, especially when you were looking forward to seeing results.
Our nose patches are made from flexible medical-grade hydrocolloid and are designed to adapt comfortably to any nose shape, so what you have described is not something we would normally expect. One thing that can make a real difference is the application technique , after cleansing and ensuring the skin is completely dry, pressing the patch down gently but firmly from the centre outwards for a few seconds helps it bond fully to the contours of the nose and prevents the edges from lifting overnight.
It is also worth keeping in mind that consistency plays a big role in seeing results , we recommend using the patches once or twice a week and giving them at least a month of usage before drawing conclusions, as the skin responds gradually over time rather than after a single application.
We have reached out to you directly by email to see how we can improve your experience and make things right. Thank you again for your feedback and for bringing this to our attention.
Vue Team
Good experience
I was not sure when ordering the first time, as some reviews said it was helpful, some that it does not work at all, but for me personally it worked very well. My skin is very oily, and I noticed that after using the patches it takes longer now for the skin to get to the same oily state during the day. Skin also became more even and clean. So for me all 5 stars and I ordered again :)
8 June 2026
Unprompted review
Reply from Vue
Thank you for sharing your experience 💛 We love hearing how different skin types respond, and it's wonderful to know you've noticed less oiliness throughout the day and a clearer, more even complexion.
Thank you for giving us a chance and for coming back for a second order!
Olivia
Vue Team
Great products.
Easy to order. Staff are quick to reply and always very helpful
10 June 2026
Unprompted review
Reply from Vue
Thank you for your kind review 💛 We're delighted to hear that ordering was easy and that you've had positive experiences with our support team.
We really appreciate your support!
Olivia
Vue Team
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