Vinted IT Reviews 

Top app, worth it!

My experience as a seller so far has been fantastic! Thanks Vinted!

Grate feel and safe one amazing

I like this aplication everything is ok

;) ok! Im happy for using

One star because unfortunately I cannot give zero.

After more than 50 transactions with consistently excellent feedback, I experienced a dispute with a buyer who questioned the authenticity of an item I sold. I provided Vinted with all the evidence available to me supporting the authenticity of the item, explained the situation in detail, and cooperated throughout the entire process.

Despite this, the handling of the case has been incredibly frustrating. I received repetitive and generic responses, was repeatedly asked to wait, and felt that the evidence and explanations I provided were not properly taken into consideration. Instead of feeling protected as a long-standing seller with an excellent track record, I felt completely abandoned by the platform.

What makes the experience even worse is the amount of time I have had to waste dealing with this issue and repeatedly explaining the same facts.

Customer support has been, in my experience, slow, ineffective and completely inadequate for a platform handling transactions between private individuals.

I have now deleted every single item I had listed on Vinted. As soon as this dispute is finally concluded, I will also permanently delete my account.

After years of using the platform and more than 50 successful transactions, this experience has completely destroyed my trust in Vinted.

Never again.

It is very easy to sell objects

Very user-friendly site. Seamless experience.

good experience

Great experience, easy interface and use.

My experience with Vinted has been extremely disappointing, particularly as a seller.

My account was suddenly permanently blocked/restricted, with no clear explanation of what I had supposedly done wrong and without a meaningful opportunity to resolve the issue.

I also requested a copy of my personal/account data, but Vinted has not provided me with the information I requested.

Most seriously, I had an ongoing transaction for an authentic designer bag sold for €260. During the transaction, my account was restricted. The buyer made a complaint, but I was not given a proper opportunity to respond or even clearly informed what was allegedly wrong with the item. Vinted then refunded the buyer while telling me that they could keep the bag.

So I have effectively lost both the €260 payment and the designer bag itself, worth around €300.

Whatever the reason for the account restriction, I find it completely unacceptable that a platform can block a seller, withhold their account/data, and then resolve a dispute in a way that leaves the buyer with both the item and the money while the seller receives neither.

I am still trying to get a clear explanation and a fair resolution from Vinted. Based on this experience, I would strongly caution anyone selling higher-value items on the platform.

Vinted is an amazing app! It’s incredibly easy to use, simple and intuitive. I love how convenient and useful it is. I definitely recommend it to everyone!

This is an absolutely disgusting commercial practice. Looking for a substitute for eBay in Europe, found this website.

I bought an item; the seller sent it right away, and what happened? Vinted's extremely low-cost, poor-quality delivery company just sits on the product without moving it. Probably waiting for a big, bulky order to send everything at once. It says it takes 25 business days (! -- yes, inside EU) to deliver a parcel that is right next door. And then, you have 2 days to complain, or they will never refund your money.

And by the way, the shipping company is a reliable, famous one. This happens only with Vinted orders, with paid delivery, because this company probably squeezes the most out of the shipping company, just like they do with all sellers and buyers on its platform.

Customer support, after you made your payment, is of course non-existent. They just copy and paste FAQs and close the chat. You reopen it, and they close it again. It's so funny!

Do not be stupid like me, and do not use this platform. You will regret it immensely. Don't believe me? Check the other reviews here, looks like they do a poor job with sellers too.

Did you notice how they separate the company by country here? So they can keep a good rating with low-population countries, and the bigger countries' (more orders) extremely low rating gets hidden, visually, when you research them.

Should have checked it here before. Lesson learned. Do not make my mistake!

ORDER (inbox) 24429533681

Top notch buying/selling experience, the best marketplace today.

Hate and Homophobic abuse reported to Vinted – told to just block the user

During a transaction, a user insulted me and use words like “faggot”. I reported this to Vinted and expected the company to take the matter seriously, particularly because Vinted’s own Community Standards state that discrimination and hate speech are not permitted and that the company may temporarily or permanently block users who violate those standards.

However, based on the response I received, the practical solution offered to me was simply to block the user. In my opinion, this is completely inadequate. Blocking someone may prevent me from seeing them again, but it does nothing to explain whether Vinted investigated the reported homophobic abuse or took any action to prevent the same user from abusing other people.

what is the point of having Community Standards against hate speech and discrimination if, after reporting a serious incident, the only meaningful advice given to the person who reported it is to block the offender?

Vinted’s response did not reflect the seriousness of the abuse I reported, and it left me with serious concerns about how effectively the platform enforces its own anti-discrimination standards, in fact seems to defend any hate or discriminatory speech someone could use inside this platform.

molto bello non serve carta facile ecc la adoro e gente brava