VEVOR Reviews 

7,814
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Easy to order, quick and free delivery and reasonable price. The trellis is super quick to put together and seems very good quality. Very happy.

Rated 4 out of 5 stars

Very Quick delivery, however Carton damage due to handling. Courier does not read print on box. Box states this way up, yet it was upside in van, not good for fridge freezer. Yet to test?

Rated 5 out of 5 stars

Commande simple envoi très rapide et le produit correspond bien à la description, je crois que je vais me laisser tenter par d'autres produits. Order simply and really quick send. Good product. I gue... See more

Rated 5 out of 5 stars

I already ordered several machines , all of which I am very satisfied with. Their price to quality ratio is very good. I had once a problem with an ordered item ( airless paint system) due to a defe... See more

Company details

  1. Home Improvement Store

Written by the company

VEVOR is a home improvement brand that empowers Home Creators to upgrade spaces with pro-level products at exceptional value. From backyard makeovers to apartment innovations, we deliver superior performance through practical technological innovation that combines purposeful technology with the hands-on joy of creation. We break down price barriers so every upgrade reflects your vision, creating unique spaces where garages become workshops and balconies become oases. Upgrading every space isn't just a task, it's a declaration of reinvention. Upgrade with VEVOR.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.4

All reviews

(7,814)

3,184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Easy to order, quick and free delivery and reasonable price. The trellis is super quick to put together and seems very good quality. Very happy.

21 July 2026
Rated 4 out of 5 stars

Very Quick delivery

Very Quick delivery, however Carton damage due to handling. Courier does not read print on box. Box states this way up, yet it was upside in van, not good for fridge freezer. Yet to test?

11 July 2026
Rated 1 out of 5 stars

Seller not recommended.

Vevor is doing his best to avoid a product refund after he shipped to me a damaged order. He is asking me to return the damaged product on my own expenses. Seller not recommended.

29 June 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We sincerely apologize for the unpleasant shopping experience we have brought you! Amazon platform has intervened to investigate and handle issues related to your order. We will follow up the investigation results in a timely manner and implement the corresponding solutions for you immediately once a conclusion is reached.
Meanwhile, we have confirmed the shipping cost amount and supporting solutions with you via ticket No. 452174900179968. You may check the ticket for full details of the solutions.
Thank you for your feedback, and we hope to regain your trust.

Rated 1 out of 5 stars

Commande défectueuse

commande reçu en retard de plus celle-ci était défectueuse aucun manuel de montage ni d'utilisation des coupe de peintures blanche sur la machine de sérigraphie alors qu'elle est bleu. le carton est arrivée abimé de tous les cotés. The order arrived late, and on top of that, it was defective. There was no assembly or user manual, and there were white paint marks on the screen printing machine even though it’s entirely blue. The box arrived damaged on all sides. This is the last time I’ll order from Vevor...

17 June 2026
VEVOR logo

Reply from VEVOR

Cher client, bonjour!
Nous comprenons parfaitement votre situation et tenons à vous exprimer notre profonde gratitude pour les problèmes que vous avez rencontrés. Nous attachons une grande importance à votre satisfaction et espérons résoudre votre problème de manière satisfaisante.
Nous vous avons envoyé une solution via la commande de service client (numéro : 1781957004195). Merci pour votre feedback, et nous espérons gagner de nouveau votre confiance.

Rated 1 out of 5 stars

Nonexistent customer service for faulty item …

Bought 2 retractable 40m wall mounted hoses. One broke within 3 days of installation. Support has been nonexistent. First contacted, submitted requested videos and photos, was promised a solution within 48 hours. 6 days later and after chasing every day, keep getting told it’s being review and someone will get in contact. Absolutely useless.
UPDATE 22/6/26 - A pathetic compensation offer of €58 for now two faulty hoses that cost €279.90. As both no longer work, your offer to 'keep them' is useless as both will need to be replaced.
UPDATE 27/6/26 - after two weeks of arguing and incremental offers of compensation, finally issued with a full refund. Fundamentally, their product is absolutely junk with both now broken with less than 2 weeks use. Secondly, the fight to get response was unreasonable and infuriating - should’ve been an instant replacement issued the day I noted them as broken. Finally, while a refund is ok, it doesn’t factor in the time and frustration for fact that I need to remove, dispose of and then replace both hose systems and the time it took to repeatedly chase for responses, answers and an outcome. I am out hundreds of €’s worth of time wasted. Never use Vevor! Lesson learnt.

19 June 2026
Unprompted review
VEVOR logo

Reply from VEVOR

Cher client, bonjour!
Nous comprenons parfaitement votre situation et sommes profondément désolés pour les problèmes que vous avez rencontrés. Nous attachons une grande importance à votre satisfaction et espérons résoudre votre problème de manière réussie.
Nous vous avons envoyé une solution via la commande de service client (numéro : 1781378725252). Merci pour votre feedback, et nous espérons regainner votre confiance.

Rated 1 out of 5 stars

Forget all about guarantee and customerservice

I bought an ozone generator and received it back in January 2026. Shipping was fast. The item itself worked very well - one time. It´s not even 6 months old and not working anymore. The fan is running but ozone is not produced. Proposal from Vevor is a discount of 4,50€. I don´t even know what to say. Their "customerservice" is a joke. They send several mails with different requests in order to slow down everything and probably hope you give up. I informed them that I will of course not accept a discount. I want a new item that is working and asked for a return label to send the defective item back. Now I´m not getting a respond anymore. So this was my first and last purchase with the chinese company Vevor.

Yes, they have some cool products and the prices are good. But pray, that the item will last, because there is NO guarantee (despite their guidelines) and NO service towards the customers. They have your money and don´t give a damn about you.

12 June 2026
Unprompted review
VEVOR logo

Reply from VEVOR

We understand your concerns and sincerely apologize for the issue that your product fails to work. We value your satisfaction and aim to resolve your problem smoothly.
We have sent you a solution via customer service ticket No. 452742030714880. Please check your message history and reply to us, and we will settle your issue within 24 hours.
Thank you for your feedback. We hope to resolve this matter properly and regain your trust.

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