Universal Containers Reviews 

279
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism, making the entire process easy and pleasant. The overall service, from initial inquiry to completion, is frequently described as excellent, efficient, and hassle-free, with clear communication throughout. Reviewers often highlight the quick and efficient delivery service, noting that products arrive on time and drivers are capable, even with challenging site conditions. Products are consistently praised for their fantastic condition, quality, and excellent value, meeting customer expectations precisely. Many people highly recommend the company and express their intention to use its services again.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting quick responses and efficient... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, consistently praising the quality and condition of the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Colin was very helpful and sent me the quote within 5 minutes of my enquiry. We went from initial phone call to being shown round the available container to purchasing in 90 minutes. An incredibly go... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Spoke to Cole Tuesday and ordered a one trip container, arranged delivery on Friday. Discussed extras and decided to have the anti condensation sprayed on the inside roof.... See more

Company replied

Rated 5 out of 5 stars

We needed a 40ft container with side opening doors, in a particular colour. Colin at Universal was able to find something for us at short notice, and in the exact spec that we needed. It also came in... See more

Company replied

Rated 5 out of 5 stars

Colin Redmond was fantastic from start to finish, he answered all our questions and arranged the invoice and delivery very quickly. We are really pleased with the containers they are in fantastic cond... See more

Company replied


Company details

  1. Shipping Equipment Industry
  2. Container Service
  3. Container Supplier
  4. Logistics Service

Written by the company

We have four decades of shipping container experience and knowledge, including buying and renting, maintaining and fixing, and customising and building. You’ll find our team of engineers and specialists at our container park in Greater Manchester, which is open to both trade customers and the general public. Our speciality is providing a large variety of containers for many different needs. This includes sizes from 8ft to 40ft, a range of parts and accessories, and a secure self-storage solution on our site. All our containers are ISO compliant and can be used for standard storage or completely redesigned to suit your needs.


Contact info

5.0

Excellent

TrustScore 5 out of 5

279 reviews

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5.0

All reviews

(279)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend!

I've just purchased 2 x 40ft HC containers from Universal. Cole was great to deal with, you can tell he takes his job seriously and his communication has been fantastic. They allow you to visit their site which was great for me as i wanted to view some different options before making my decision. I would highly recommend Unversal Containers, make sure you ask for Cole!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Good quality product and service

Friendly, knowledgable, helpul and offering a good service as well as a quality product, indeed two quality products, each with different bespoke requirements, one for staff amenity purposes (mess room), the other for museum archive storage.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Spoke to colin at universal containers…

Spoke to colin at universal containers and sorted an order and delivery date with a few days top bloke

17 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Stuart,

Thank you for your kind review.

We're delighted to hear that Colin was able to help arrange your order and delivery date quickly and efficiently. It's great to know he made the process straightforward and provided a positive experience throughout.

We'll be sure to pass your kind comments on to Colin. Thank you for choosing Universal Container Services.

All the best,

The UCS Team

Rated 5 out of 5 stars

5* service fast delivery

5* service fast delivery

17 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Sam,

Thank you for your 5-star review.

We're delighted to hear that you received a fast and efficient service from us. Providing a smooth process and reliable delivery is something we always aim for.

Thank you for choosing Universal Container Services. We really appreciate your feedback.

All the best,

The UCS Team

Rated 5 out of 5 stars

Colin was very helpful and sent me the…

Colin was very helpful and sent me the quote within 5 minutes of my enquiry. We went from initial phone call to being shown round the available container to purchasing in 90 minutes. An incredibly good price too.
Any time we need containers it will 100% be from Universal Containers.

16 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Paul,

Thank you for your fantastic review.

We're delighted to hear that Colin provided such a quick and helpful service from your initial enquiry through to purchasing your container. It's great to know he was able to arrange everything efficiently, including showing you the available options and helping you find the right solution.

We're also pleased to hear that you were happy with the price and the overall experience. We really appreciate your kind words and your continued trust in Universal Container Services for your future container requirements.

We'll be sure to pass your feedback on to Colin.

All the best,

The UCS Team

Rated 5 out of 5 stars

Colin Redmond

Colin Redmond - fantastic service provided, really helpful and took time to suit our needs.

17 July 2026
Unprompted review
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Reply from Universal Containers

Hi Ellis,

Thank you for your fantastic review.

We're delighted to hear that Colin provided such a high level of service and took the time to understand and accommodate your requirements. Making sure our customers receive the right solution for their needs is something we take great pride in.

We'll be sure to pass your kind comments on to Colin. Thank you for choosing Universal Container Services and for taking the time to share your experience.

All the best,

The UCS Team

Rated 5 out of 5 stars

Extremely quick response to my enquiry…

Extremely quick response to my enquiry and solved our storage issue within hours! Colin was brilliant.

17 July 2026
Unprompted review
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Reply from Universal Containers

Hi George,

Thank you for your fantastic review.

We're delighted to hear that we were able to respond quickly and help solve your storage requirements so efficiently. It's great to know that Colin provided such a positive experience and was able to assist you throughout the process.

We'll be sure to pass your kind comments on to Colin. Thank you for choosing Universal Container Services, and we really appreciate your feedback.

All the best,

The UCS Team

Rated 5 out of 5 stars

Easy and straightforward from start to…

Easy and straightforward from start to finish.
Containers are available to view on site
Cole was very helpful, arranged delivery on the day I requested and checked that the delivery vehicle would be able to access the entrance to the back of the property due to a narrow road.

13 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Peter,

Thank you for your fantastic review.

We're delighted to hear that you found the whole process easy and straightforward from start to finish. Being able to view our containers on site gives customers confidence in choosing the right option, so we're pleased this was helpful.

It's also great to hear that Cole was able to arrange delivery around your requirements and ensure the access details were checked beforehand to help everything run smoothly on the day.

Thank you for choosing Universal Container Services. We really appreciate your feedback and will be sure to pass your kind comments on to Cole.

All the best,

The UCS Team

Rated 5 out of 5 stars

Highly recommend, fantastic service and great prices

Colin Redmond was fantastic from start to finish, he answered all our questions and arranged the invoice and delivery very quickly. We are really pleased with the containers they are in fantastic condition and will enable the business to be much more efficient. Highly recommend!

13 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Tom,

Thank you for your fantastic review.

We're delighted to hear that Colin provided such excellent service from start to finish. It's great to know he was able to answer all your questions, arrange everything quickly, and make the process as smooth as possible.

We're also pleased to hear that you are happy with the condition of your containers and that they will help improve efficiency within your business. Thank you for your recommendation and for choosing Universal Container Services.

We'll be sure to pass your kind comments on to Colin.

All the best,

The UCS Team

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with, very friendly and professional staff (Colin redmond in particular)and great communication. Would highly recommend this company if you’re in the market for containers

14 July 2026
Unprompted review
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Reply from Universal Containers

Hi Ste,

Thank you for your fantastic review.

We're delighted to hear that you had such a positive experience with us and that you found our team friendly, professional, and easy to deal with. It's especially great to hear your kind words about Colin and the communication you received throughout the process.

Thank you for your recommendation and for choosing Universal Container Services. We really appreciate your feedback and look forward to helping you again in the future.

All the best,

The UCS Team

Rated 5 out of 5 stars

Great service

Great service, simple, easy and quick to sort.
Many thanks to Colin Redmond for his help in making it all run smoothly

9 July 2026
Unprompted review
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Reply from Universal Containers

Hi Lynn,

Thank you for your fantastic review.

We're delighted to hear that you found the process simple, easy, and quick to arrange. It's great to know that Colin was able to help make everything run smoothly and provide the level of service we aim for.

We'll be sure to pass your kind comments on to Colin. Thank you for choosing Universal Container Services, and we really appreciate your feedback.

All the best,

The UCS Team

Rated 5 out of 5 stars

Definitely recommend!

Fast turnaround and exceptional service from Colin! Bought a container on a Thursday and got a delivery date confirmed on the Friday for Wednesday the next week!

9 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Colleen,

Thank you for your fantastic review.

We're delighted to hear that Colin was able to provide such a fast and efficient service. It's great to know that your delivery was arranged so quickly and that we could get everything confirmed within such a short timeframe.

Providing a smooth and responsive service is something we pride ourselves on, so your feedback means a great deal to us. We'll be sure to pass your kind comments on to Colin.

Thank you for choosing Universal Container Services.

All the best,

The UCS Team

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Spoke to Cole Tuesday and ordered a one trip container, arranged delivery on Friday. Discussed extras and decided to have the anti condensation sprayed on the inside roof. Container arrived Friday and the driver was great even though the delivery site was awkward he got it exactly where we needed it. Great experience all-round.

10 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Malcolm,

Thank you for your fantastic review.

We're delighted to hear that you had such a great experience from start to finish. It's excellent to know that Cole was able to help you choose the right container, discuss the available options, and arrange everything quickly for your Friday delivery.

We're also pleased that the Grafospray anti-condensation treatment was the right choice for your needs and that our delivery driver was able to position the container exactly where you wanted it, despite the challenging access.

Thank you for taking the time to share your experience and for choosing Universal Container Services. We'll be sure to pass your kind comments on to Cole and the delivery team.

All the best,

The UCS Team

Rated 5 out of 5 stars

Fast and efficient service in placing…

Fast and efficient service in placing order with Cole

10 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Debbie,

Thank you for your kind review.

We're delighted to hear that Cole provided a fast and efficient service when placing your order. We always aim to make the process as straightforward and hassle-free as possible for our customers.

Thank you for choosing Universal Container Services. We really appreciate your feedback.

All the best,

The UCS Team

Rated 5 out of 5 stars

Excellent service from Colin at…

Excellent service from Colin at Universal; really helpful working around us for collection. 10 ft container for 8 weeks was just the top and a really tidy unit!

7 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi there,

Thank you for your fantastic review.

We're delighted to hear that Colin provided excellent service and was able to make your hire experience as smooth as possible. It's great to know he was able to work around your requirements for collection and that you were pleased with the quality of your 10ft container.

We really appreciate your feedback and are pleased that the unit met your needs. Thank you for choosing Universal Container Services.

All the best,

The UCS Team

Rated 5 out of 5 stars

Cole was super helpful all the way…

Cole was super helpful all the way throughout placing our order. Talked me through our options and advised on what he thought best for our needs. Placed the order and delivery arranged within 48 hours of payment. Amazing service.

8 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Danny,

Thank you for your fantastic review.

We're delighted to hear that Cole was able to guide you through your options and provide advice to help you choose the best solution for your needs. It's great to know he made the ordering process straightforward and that your delivery was arranged so quickly after payment.

Providing helpful advice, clear communication, and efficient service is exactly what we aim for, so your feedback means a great deal to us.

Thank you for choosing Universal Container Services.

All the best,

The UCS Team

Rated 5 out of 5 stars

We recently purchased a 20ft storage…

We recently purchased a 20ft storage container from Universal Containers Services Ltd for our allotment community, and I honestly couldn't recommend them enough.

From the very first enquiry, Colin Redmont was brilliant to deal with. He came back to us with quotes really quickly, answered all of our questions, and kept us updated throughout the whole process. We needed the container delivered before our annual allotment show so we could use it as secure storage, and Colin made sure everything was arranged in time without any stress.

The whole experience was smooth from start to finish. Great communication, excellent customer service, and exactly the kind of support you hope for when making a purchase like this. We're really pleased with the container and would happily use Universal Containers Services Ltd again in the future.

7 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi there,

Thank you for your fantastic review.

We're delighted to hear about your experience and that Colin was able to support you throughout the entire process. It's great to know he provided quick responses, answered your questions, and kept everything moving smoothly to ensure the container arrived in time for your allotment show.

We understand how important reliable storage is for community projects, and we're really pleased that your new 20ft container is providing the secure solution you needed.

Thank you for your kind words about our communication and customer service. We'll be sure to pass your feedback on to Colin, and we truly appreciate your recommendation.

We look forward to assisting you again in the future.

All the best,

The UCS Team

Rated 5 out of 5 stars

I had a very good experience and…

I had a very good experience and service from Cole Danville.

6 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Mike,

Thank you for your kind review.

We're delighted to hear that you had a very good experience with Cole and received excellent service throughout the process. We'll be sure to pass your positive feedback on to him.

Thank you for choosing Universal Container Services. We really appreciate your business and look forward to helping you again in the future.

All the best,

The UCS Team

Rated 5 out of 5 stars

Great service

Great service. A special thank you to Cole for the excellent support and helpful communication. Highly recommended!

3 July 2026
Unprompted review
Universal Containers logo

Reply from Universal Containers

Hi Zakhar,

Thank you for your fantastic review.

We're delighted to hear that you received great service and that Cole's support and communication made such a positive impression. Providing helpful, responsive service is something we take great pride in, so it's wonderful to know your experience reflected that.

Thank you for your recommendation and for choosing Universal Container Services.

All the best,

The UCS Team

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