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2.2

Poor

TrustScore 2 out of 5

11 reviews

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2.2

All reviews

(11)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

My withdrawal was marked successful, but I never received my funds

I deposited $400 with this broker. During my experience, I noticed that the charts for the real trading pairs did not appear to match the market data I expected from other sources, which raised concerns for me.

The main issue occurred when I requested a withdrawal. The platform marked my withdrawal as "Successful" almost immediately, but I never received the money. It has now been 5 days, and despite contacting customer support multiple times, I have not received any response or explanation. I have kept screenshots of my deposit, withdrawal status, and support messages as evidence.

Based on my personal experience, I cannot recommend this broker .

This is shit scam , please stay away..

9 July 2026
Unprompted review
Rated 1 out of 5 stars

They held my funds hostage and their…

They held my funds hostage and their support team is actively avoided me the whole time.

I deposited 17,630.2 USDT into my account. When I attempted to withdraw my funds, I was entirely blocked. I cannot withdraw via USDT or any other payment method.

Worse, the system is now giving me a "Withdrawal not available in your country" error, which makes zero sense as my account is fully verified and I am trading from Moldova without any prior geographical restrictions.

Here is the rundown of their terrible customer support so far:

I uploaded a clear video proof showing the platform error and my balance. My withdrawal was still flat-out rejected.
I emailed support, and they told me they needed to do a video call to resolve the issue.
They continuously changed the timings for this video call, and then never actually called.
I provided my direct phone number and asked them to call me. I have received absolute silence.
It feels like they are using stalling tactics to avoid paying out my money. You expect a massive broker to have decent support, but promising a scheduled call and completely ghosting a client with over $17,600 trapped in their system is unacceptable. Folcocapital’s team of experts launched an investigation into my situation and their very swift and accurate asset recovery tactics worked in my favor, filing detailed complaints and implementing certain specific standard procedures—I was able to get everything out.

2 June 2026
Unprompted review

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