SURI - Award-winning Electric Toothbrush | B Corp™ Reviews 

19,811
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,355 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the sleek and modern design, long-lasting battery life, travel-friendly accessories, and efficient cleaning performance of the electric toothbrush. Customers also frequently praise the helpful customer service team for promptly resolving issues and sending out free product replacements when needed. Many users mention that their teeth feel exceptionally clean and polished after switching to this brand. Though some reviewers were not happy with certain aspects, noting issues with device durability or cleaning effectiveness over time. A few consumers also mentioned encountering occasional technical glitches, such as unexpected device malfunctions or hardware failures during daily use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the sleek aluminum body and... See more

Quality

People report positive experiences with quality, highlighting the sleek aluminum body and long battery life.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the toothbrush is to operate... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are prompt,... See more

Service

Customers report extremely positive experiences with service, highlighting fast and efficient support when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I chose the Suri to take in my sabbatical year & it was the perfect way to stay on top of my oral hygiene... It's lightweight, waterproof, powerful but quiet, the battery lasts for weeks, the travel c... See more

Rated 5 out of 5 stars

LOVE my SURI electric song toothbrush - long lasting charge, recycled for free brush heads - i just keep a few for house cleaning! I love too, their toothpaste: I'm tricky with regular supermarket stu... See more

Rated 5 out of 5 stars

Brilliant product, so good to ditchvthe regular expensive electric brushes that stop working quickly and need special charges. The Suri brush is great, recharges with a USB cable, and the charge lasts... See more

Rated 5 out of 5 stars

Love my new SURI toothbrush. Easy ordering and fast delivery. Beautifully packaged and slim, sleek travel case with perfectly shaped toothbrush. Accessories all perfect also. Can’t fault one th... See more


Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetic Dentist
  4. Dental Supply Store
  5. Toiletries Store

About SURI - Award-winning Electric Toothbrush | B Corp™

Written by the company

Hi there, we're SURI.

We're on a mission to radically transform oral care for people and planet, with beautiful everyday essentials designed for life.

SURI Sonic Toothbrush Trustpilot Reviews

Why choose SURI?

Recyclable plant-based heads.

Made from cornstarch with medium/soft bristles made from castor oil. Each set of heads comes with a prepaid compostable mailer so you can send the heads back to us to recycle.

Aluminium body.

Lightweight, durable and endlessly recyclable. Purposefully designed so we can open it up to recover, reuse and recycle the components.

1 month+ battery life.

Because is there anything more depressing than having to use an electric toothbrush, manually?

Super sleek.

We’ve done away with excess tech and designed our brushes to be significantly smaller than most regular electric toothbrushes. No pointless gimmicky features, and it feels great in the hand.

Shop SURI

But there's more...

Best Case Scenario.

Perfectly portable, SURI sonic toothbrush also comes with a UV-C Self-Cleaning Travel Case that let's you charge your toothbrush and uses UV-C light to keep your bristles bacteria-free on the go.

SURI Sonic Toothbrush Trustpilot Reviews

Great Habits Stick.

Each toothbrush comes with a minimalist magnetic mirror mount to free up space on your bathroom counter.

SURI Sonic Toothbrush Trustpilot Reviews

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

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4.7

All reviews

(19,811)

6,875 reviews in the last 12 months

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Rated 3 out of 5 stars

I do like my SURI toothbrush but this…

I do like my SURI toothbrush but this is the second one I have had as the first one was faulty and stopped working. It was replaced FOC by the company. However this one after 2months had stopped working again. Am I doing something wrong? I use it twice daily!! I have rinsed it well under running water No lock is on and it’s fully charged but nothing. My wife has had one for almost 2 years with no problems. I have emailed SURI and awaiting a reply

7 September 2026
Unprompted review
SURI - Award-winning Electric Toothbrush | B Corp™ logo

Reply from SURI - Award-winning Electric Toothbrush | B Corp™

Hi Gary,

Thank you for taking the time to leave a review. We're so sorry to hear that you've experienced another issue with your toothbrush.

We understand how frustrating this must be. This is not the level of quality or reliability we want our customers to experience.

We can see that you've already reached out to our team via email, and we'd like to thank you for your patience while awaiting a response. Rest assured, we'll be in touch as soon as possible to look into this for you and work towards a resolution.

All the best,

SURI Team

Rated 4 out of 5 stars

I really like the size and shape of the…

I really like the size and shape of the brush plus the brush holder .
It took some time to get used to the bigger brush head ( from Oral B), especially cleaning the lingual areas however once i got used to it i do really like it.

5 August 2026
Rated 5 out of 5 stars

Exceeded expectations

Exceeded expectations, customer service went above and beyond to resolve my issue!

Products are great too, top quality. Makes my teeth feel and look very clean plus taste great too lol!

28 August 2026
Rated 4 out of 5 stars

I would have given a "5" but I had…

I would have given a "5" but I had issues with the first brush I had - switching itself on at will. However, Suri's aftercare service is excellent and they provided a replacement brush. The replacement had the same issue, so they again replaced it. (Touch Wood) the 3rd brush has worked well, without any issues. I have been using it for almost 5 months now.
I do love my Suri toothbrush, and would recommend it

16 August 2026

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