Tim Hortons Reviews 

I would have loved to give it 5 stars BUT I asked for 5 pack of Ketchup for 20 cents and they didn't put any Ketchup in my bag I had to ask, and also the food is way too expensive!. But I gave it a high rating because the food is so good quality and just really good in general and it deserves a five if it was a little bit cheaper 100%

It is pretty sad when a company built on take out coffee can't figure out how to get a coffee lid that will lock open. Go to McDonalds, built on burgers and fries has100% success for locking lids back.
What the h@#l is wrong with you people. Are you trying to drive clients away instead of keeping them???

There is a certain employee and shee is there whenever we go into this Tim's during the daytime. She is lazy rude and should not be representing any business in the industry. My husband had to ask to get service today, he normally would not say anything but he stood there while she talked to an employee then she talked to talking another one. Then he asked if himself and the other person where going to get served. She got the man a small tea then went away to fill the milk, so he asked again to get service, She served him without saying anything NO THANKYOU NO HOW MUCH nothing. This is not the first time.

worst service ever, always... They went downhill in 2020 and is getting worst.. NO NAPKINS, NO BAG FOR GREASY BREAKFAST SANDWICH... I ordered two different sandwiches and she almost threw them at me and when I asked, which one is which, she replied, "I DON'T KNOW"! and slammed the window shut...

was ok but not as great as I thought it would be

Black coarse hair baked right in my bun. I have spoken several times with head office and manager from the port
hope Ontario Tim Hortons.
I am so tired of telling and retelling my story. Tim Hortons has shown me they absolutely so not care or take their customers seriously...shame on you. This is a health regulation issue. That will be my next call.

The staffing on weekends has been terrible. 1 person in front of me and it took 20 minutes to get a coffee. They have to do something, this is every weekend. Its very frustrating

Visiting my home town & decided I'd try a Tims again after a long absence.

Major Kudos to Tim Hortons @ 1511 Hwy 35, Nipawin, Sk, Canada!!! For the FIRST TIME IN YEARS I was able to place an order in English (SHOCKED!!!); note the clerk understood what I was ordering AND have it handed to me 100% CORRECT!!! I'd have given a 5 save for clerk upselling more than I expected to pay. $2.49 hashbrown?..... SERIOUSLY???

Here's hoping other locations will note this & ONLY HIRE THOSE WHO CAN COMMUNICATE IN ENGLISH!!!

Dont go ther i finish late at night i sit with my m8 and we got parking tickets 80.00.....each.....so either the own the car park ..or they knowingly no it's a private car park.

I usually look forward to ROLL UP THE RIM CONTEST, but this year Tim Hortons is getting so bloody cheap with even the basic prizes which is really pathetic in my opinion!

I have patronized my local Tim Hortons franchise several times since the latest ROLL UP THE RIM CONTEST began and all that I have won is one measly reward of a free coffee! All the other times were "please play again"!

Tim Hortons is really good at jacking up their prices (especially on steeped tea I might add!) BUT when it comes to lack of even basic prizes in ROLL UP THE RIM Tim Hortons wins the cheapskate award for being so chincy!

If they are going to be so frickin cheap, they might just as well cancel this stupid ROLL UP THE RIM CONTEST PERMANENTLY!

Being so cheap with even basic prizes is a real slap in the face to your loyal customers!

I am a customer off Tim Horton in tilbury ont ,Canada, i visit 3 to 4 time a week, around 6.30 Am, I am very disappointed that this place allows ( this very bad language inside, there is a bunch off guys sitting at the same table, around 6.30am, and the F ××× language never stop, It is so disrespectful to the ladies here. Someone needs to take responsibility here, to not allow this, it is real bad, I have been coming here for about one year, I have never see anything this bad, it my hope that the owner of Tim horton do something about, perhaps a big sign will help, I am not Someone that want to complain, but this is so bad,

Tim Hortons used to be awesome...
They struggle now with staff...language issues....quality ...
No Roll up too win cups for few days..
5 days left and they say they are done..
Still advertising it though...
Very poor....I thought they were better...
So Sad !!!!

Went to Tim Hortons at Mayfield and Hurontario. Ordered a Medium Tea. When i did not get a Roll up the Rim i asked the cashier. Guests in the Dining Room had roll up the rim cups. Cashier said they did not have any cups left only large. i said i can see them behind the counter and guests in the dining room have them. She said there was nothing she could do about it. use the Ap.
well the ap did not have the roll up the Rim on it

They made my day! The employees were incredibly nice and welcoming! Would love to come here again :)

Arrives at Tim Hortons Drive Thru:

Me: hi, I'll get a sesame bagel with butter and cheddar.

Guy: we dont have sesame. Is everything ok?

Me: yes, everything is fine. Thanks for asking. 😭😪😅

... but everything was not "fine". Alicia and her son soon learned that bagel was nearly $5. And no, it was not sprinkled with gold flakes or made by the hands of gods. ....

(Ps if you didnt read that last part in Morgan Freeman's voice, im not sure we can be friends...)

Absolutely horrible this year for roll up the rim. Honestly, I have bought 7 extra large coffee's and haven't won a damn thing.. not even a donut. Wtf is wrong with you guys?? There are places that have way better coffee, but i go to Tim's because of roll up the rim. But whats the point if every cup is a loser.. cheap company.. this is not canadian anymore.. its all propaganda. I bet they just auto generate winners.. 1 in 5 my ass. Done with Tim's and their shitty coffee, shitty service and false promises..

The Tim Hortons located on 17th Avenue I go to quite regularly is amazing. Always friendly staff, kind and polite and I have gotten to know many of them as I am a Tim Hortons fan for the amazing coffee and sometimes food.

Could hear someone in drive thru yelling at the other workers to hurry up they wouldn’t moving fast enough when to me everyone was working as hard as they could

I've asked numerous times for Boston creams to be put in a box and not in a bag because the chocolate sticks to the bag. They consistently want to put my Boston creams in a bag and I got a feeling that they're doing that to be passive aggressive and not want to listen!