I asked for a new Journey as I'd finished my old one, and was fed up repeating the same old things. I had paid for the full app, but was only using Mood Checker and Livie (which is awesome). I wanted... See more
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Review summary
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I am sure that I am not the only one that gives the side eye to ads typically on social media but seriously and honestly I have struggled for too many years to count with a feeling of low self worth,... See more
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The box breathing made it all easier for me. I honestly feel like a lot of weight has been removed from my shoulder.I have been suffering from back,neck and shoulders for quite some time.I am always... See more
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I would have liked to try it, but what stopped me was that the website offered me so many deals with no option to decline, and that made me lose confidence. Also, I wasn't clear on what kind of supp... See more
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Company details
About Liven
Written by the company
Life comes without a manual. People try to wing it, make mistakes, and grow frustrated with themselves. Liven is the self-discovery companion app for people who are ready to try again 💚
Inside the Liven App, you'll find:
• Mood Tracker – spot your emotional triggers and patterns day by day
• Guided Journaling – turn overwhelming thoughts into clear, honest reflections
• Livie, AI Companion – talk things out with a warm, judgment-free listener you can trust
• Tests – get fast insights into the habits shaping your inner world
• Calming Sounds – help your nervous system settle when emotions run high
Contact info
Lekorpouzier 12a, 3075, Limassol, Cyprus
- support@theliven.com
- theliven.com
4.3
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just started the plan today so it's…
I just started the plan today so it's hard to tell if it's going to work or not.
23 July 2026
Reply from Liven
Hey, Ranine,
Starting something new can feel full of possibilities. We hope you discover encouraging moments as you move along with your plan 🍀
Rep was efficient and helpful.
23 July 2026
Reply from Liven
Hey, Jason,
Efficiency and kindness from the team can make all the difference. We are happy to know your interaction left a positive impression 🌳
Awful
Awful, I loved it at first and then just as the three month trial period came to an end it changed beyond recognition and I now don’t find it helpful at all. It used to give you CBT related written tasks and now it’s just AI asking you pointless questions to elaborate on your problems. I’ve raised this with them but they’ve refused any kind of refund so I’ve paid £53 for a really useless mental health tool when I could have spent it on something helpful
23 July 2026
Unprompted review
Reply from Liven
Hi, Jo.
We're truly sorry to hear that the changes to the app have had such an impact on your experience. We understand how disappointing it can be when a service that once felt helpful no longer meets your expectations.
We've already reached out to you directly to discuss your concerns in more detail and help review your situation. If you have any additional questions or need any further assistance, please don't hesitate to contact us at trust@theliven.com. We'll be happy to help.
Reply from Liven
Hi Rohan,
Calmness is a precious feeling, and we are glad to be part of what brings that to you. May this sense of ease continue to grow in your daily life 🌿
Prompt response
23 July 2026
Reply from Liven
Hey. We appreciate you highlighting the quickness in our response and are glad it made a positive impression 🌿
The mind isn't dormant but due to…
The mind isn't dormant but due to bombardment from internal and external matters it becomes difficult to always know what to do, how to react and how to act. This is where liven comes in. To help process and channel any incoming thought or emotion and be better versions of ourselves.
23 July 2026
Reply from Liven
Hey, Noor. What you shared about navigating the noise in our minds really resonates with us. We're grateful to be part of your journey toward greater ease and understanding.
Just started and the fact that domeone…
Just started and the fact that domeone is tskinv care of me abd helpinv me through my struggles is already enough.
23 July 2026
Reply from Liven
Hi Helen. Feeling supported early on can make such a difference, and we're honored to be part of that space with you as you move forward 🌿
Reply from Liven
Hey, Janeth. Knowing our app could be a helpful companion for you brings us joy. We're excited to see how it continues to fit into your life 💚
The app is assisting to discover my…
The app is assisting to discover my mental limitations and how to deal with them.
23 July 2026
Reply from Liven
Hey. Exploring your own boundaries takes courage and we're honored to be part of that process with you. Keep trusting yourself as you go 🍀
Terrible experience
Terrible experience. They charged my account without any warning after I hadn't used the app in over a year. As soon as they took my money, my subscription was cancelled, leaving me with nothing but the charge. It feels like they take your money first and ask questions later. I would not trust this app,check your subscriptions carefully, or you could end up paying for a service you don't use.
23 July 2026
Unprompted review
Reply from Liven
Hi, Minna.
We understand how upsetting it can be when a subscription charge happens unexpectedly or when the cancellation process doesn't go as expected.
We've already requested your account details through Trustpilot. You can also contact us at trust@theliven.com to help us review your case more quickly. We'll carefully investigate the charge and review your situation to determine what resolution we can offer.
Too early to tell
Being asked to review this after one breathing lesson ... I can't tell yet. So here's hoping I will adjust my star rating after I do it for a while.
23 July 2026
Reply from Liven
Hey, Elizabeth. Starting something new always takes time to feel right, and we're glad you're giving it a chance. If you ever want to share how it's going or need any guidance, we're here to listen and support you 🍀
They were great at listening to me
They were great at listening to me, helping me with my issues and being very supportive!
20 July 2026
Reply from Liven
Hi Amanda. Your experience of feeling truly heard and cared for means a great deal to us. We're here to keep walking alongside you whenever you need 🍀
Ava gave great customer service
Ava gave great customer service. She was quick in her response and helpful.
22 July 2026
Reply from Liven
Hey, Kendall. Hearing that Ava was so prompt and helpful really brightens our day. We're glad she could make a positive difference for you.
We had a good heartfelt conversation
21 July 2026
Reply from Liven
Hey, Greg. Moments of honest connection can be truly enriching, and we're glad to have been part of that experience with you. May these conversations continue to bring depth and warmth ☘️
I learned an important personality…
I learned an important personality trait of external locus of control that I gravitate to. I think I saw the mistake of not or focus on my internal locus of control - lack of independence, self esteem and relational trust for both/myself. WoW. Very eye opening to note about a EFD personality trait of mine. Thank you.
22 July 2026
Reply from Liven
Hello, Lisa. Recognizing such a deep insight about yourself is a powerful moment that can open new directions. We hope this discovery brings you more confidence and trust in your own strength as you move forward 🍃
Reply from Liven
Hello, Irene. Clear guidance can make all the difference, and we're happy to know it felt straightforward for you. Your experience encourages us to keep things simple and effective 🍀
Nora was helpful and actionable
Nora was helpful and actionable.
As for my experience with the app, I enjoyed the app and found it very helpful. I learned a lot about my mental health and would recommend it and have recommended it to others. I cancelled my subscription because I only intended to use it while I was waiting on my health insurance benefits which cover mental health services. I assumed my purchase was only for 3 months, but it auto renewed. I reached out to Nora for help and she was quick to respond and offered many solutions to which if I still needed the app, would have taken full advantage of.
22 July 2026
Reply from Liven
Hello, Tina. It's uplifting to hear how well Nora supported you and that our app contributed positively during this time. We hope the path ahead with your health benefits brings even more growth and insight 🍀
A first step to many changes
22 July 2026
Reply from Liven
Hey, Tammy. Taking that initial step can be full of promise, and we're glad our app could be part of your path toward new beginnings 🌱
Reply from Liven
Hi there. It means a lot to know the help felt prompt and kind. We appreciate you sharing this with us 🌳
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