Reply from Thuisapotheek
Dear Edgar,
Thank you for your kind words! We're glad we could help quickly and provide the support you needed. We truly appreciate your feedback and hope to assist you again soon.
Kind Regards,
Team Thuisapotheek
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Company details
Written by the company
Ontdek Thuisapotheek, jouw toegankelijke online apotheek in Nederland. Bestel eenvoudig jouw medicijnen en beheer herhaalrecepten vanuit huis. Profiteer van persoonlijk advies en krijg je medicijnen gratis thuisbezorgd. Maak medicijnen bestellen gemakkelijk, schrijf je in of download de app! Simpel, snel en betrouwbaar!
Contact info
Phoenixstraat 21, 1812 PP, Alkmaar, Netherlands
- 085 732 5740
- klanten@thuisapotheek.nl
- thuisapotheek.nl
4.5
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top use
Top use, especially also with the use of WhatsApp! Very convenient, fast reply, got the job done!
12 May 2026
Unprompted review
Reply from Thuisapotheek
Dear Patrick,
Thank you for your great review! We're happy to hear that the WhatsApp communication was convenient and that everything was handled quickly and smoothly. We appreciate your trust and look forward to helping you again in the future!
Kind regards,
Team Thuisapotheek
Great support
Great support, with personal follow up in the phone and Whatsaap. This way of working is great, thanks!
7 May 2026
Unprompted review
Reply from Thuisapotheek
Dear Yec,
Thank you for your kind words! We’re very happy to hear that you appreciated the personal follow-up by phone and WhatsApp. Providing personal and accessible support is very important to us. Thanks again for your trust!
Kind Regards,
Team Thuisapotheek
Great service
Great service! Always ready to help and advice. Never had any issues. Good communication. Workers go the extra mile to support you.
2 April 2026
Unprompted review
Reply from Thuisapotheek
Dear Maria,
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with our service. Our team always aims to go the extra mile, so it truly means a lot to know this is appreciated.
If there’s ever anything we can assist you with, please don’t hesitate to reach out.
Kind regards,
Team Thuisapotheek
nice and knowledgeable people
Very pleasant and good contact with Roos. Good explanation of the delivery procedure and the ordered medication.
20 March 2026
Unprompted review
Reply from Thuisapotheek
Dear H.M. Bos,
Thank you for your kind words! We're glad to hear you had a pleasant experience with Roos and that everything regarding the delivery and your medication was clearly explained. We appreciate your feedback and are always here to help!
Best Regards,
Team Thuisapotheek
Quick response and follow-ups
Quick response and follow-ups. And general communication was clear and pleasant 👍
6 March 2026
Unprompted review
Reply from Thuisapotheek
Dear Ellie,
Thank you for your kind review! Great to hear that you were happy with the quick responses, follow-ups, and the clear and pleasant communication. We really appreciate your feedback and are always happy to help!
Kind regards,
Thuisapotheek
Always good service
Always good service, deliveries within one week.
23 February 2026
Unprompted review
Reply from Thuisapotheek
Dear Viktoria,
Thank you for your lovely review! We’re happy to hear that you’re satisfied with our service and delivery.
Best Regards,
Team Thuisapotheek
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