Serghei was super punctual, arrived at the exact time we scheduled. He was organized, the Ikea structure was built exactly as we pictured and designed, and he finished very quickly! He left the work a... See more
Company replied
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Serghei was super punctual, arrived at the exact time we scheduled. He was organized, the Ikea structure was built exactly as we pictured and designed, and he finished very quickly! He left the work a... See more
Company replied
Fast work. But 2 hours late, had to be asked several times to attach things to the wall, and lots of pieces left over that we sure hope aren’t important. Put wardrobes together as pictured, but made n... See more
Company replied
Erik's a wonderful professional. He's on of those persons who makes your life easier. He doesn't see obstacles but challenges. He's very positive. He's very calm and friendly. He assembled my wardrobe... See more
Company replied
Some tasks have been booked with tasker that never replied and never showed up despite contacting. When it finally worked it worked well though, however there is no clarity about the pricing estimate... See more
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Milan, Rome, Italy
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Some tasks have been booked with tasker that never replied and never showed up despite contacting. When it finally worked it worked well though, however there is no clarity about the pricing estimate and the length of the task.
Reply from Taskrabbit Italia
Reply from Taskrabbit Italia
I bought furniture from IKEA Padova and a tasker confirmed to come after 10 days. His name is Manuel De G. He canceled on the very same day without giving any notice and TaskRabbit would not find me another tasker. IKEA couldn’t do anything about it as TaskRabbit is an independent platform. Worst experience ever! Anyone can register as a tasker on Task rabbit and they have no consequences for not doing their job. Customer service of TaskRabbit is just as bad as their taskers.
Reply from Taskrabbit Italia
Customer support not existing. They made me change the top of the MITZZON Ikea desk twice giving me wrong advice. Then they came twice but still cannot figure out how to build it, and I had to pay for it. In the end paid 100 Euros and have an unbuilt desk in my living room.
Reply from Taskrabbit Italia
I booked an assembly of a divano-letto from IKEA in Padova, I had a baby 10 days ago and family are arriving shortly, so I decided to pay for the assembly rather than do it myself.
I was matched with a man called 'Metin' who first changed the day of arrival (which was fine with me) but who then cancelled the job entirely at 1am, just 7 hours before he was due to arrive at my home. I messaged him on WhatsApp asking why he cancelled and he blocked me.
I then tried to book again, and was unfortunately matched with the same man. As soon as we matched he ended the conversation.
Terrible service, task rabbit show zero consideration for customers and seem happy to "employ" people who are rude and unprofessional.
Reply from Taskrabbit Italia
Vittorio C was very helpful. He got in touch before the assembly and did a good job very efficiently. Keep it up!
Reply from Taskrabbit Italia
Juan Carlos arrived early and flawlessly assembled the bed. He was timely and professional. I would use his services again.
Mykola P was the hardest worker. He was professional and knew what he was doing. If there was a problem with the furniture, he let me know. He was right on time and confirmed the appointment in advance. I am very grateful for his excellent work.
They were really good and made a great work. Thank you , I can only recommend
Reply from Taskrabbit Italia
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