Taskrabbit US Reviews 

58,695
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 13,089 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being competent, professional, and pleasant, often going beyond expectations. People found the service to be efficient, reliable, and easy to use, making the process of finding and hiring Taskers straightforward and smooth. Many reviewers were happy with the quality of the work performed, noting Taskers were skilled and delivered excellent results. However, some customers also noted concerns regarding pricing, mentioning high hourly rates and unexpected fees. A few other people also felt that the platform sometimes had issues with Tasker availability, cancellations, or poor work quality, leading to frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, punctuality,... See more

Service

Users describe positive interactions with service, highlighting that many taskers are punctual, respectful,... See more

User experience

Consumers find the user experience to be largely positive, praising the ease of finding and selecting Taskers... See more

Price

People report negative experiences with price, often citing high and unexpected fees. Customers mention... See more

Product

Customers had ambiguous experiences with product installations and assembly. Some reviewers were pleased,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Tasker was terrific (once I was finally able to get in touch with him). Unfortunately, it was almost impossible to reach him just to move the appointment back one hour and I was on the verge of... See more

Rated 4 out of 5 stars

The Tasker was very competent and did great work. Easy process to hire and schedule. But when I went back to re-hire the tasker 3 days later, he was no longer available. I couldn't get an explanation... See more

Rated 4 out of 5 stars

Updated: I woke this morning w every penny deposited by Stripe from Taskrabbit. Not 5 stars because I gave a day up for this issue. 7/16 Taskrabbit has not paid me for six months over $2k I have... See more

Company replied

Rated 5 out of 5 stars

repersentative kept in touch prior to arrival to let me know he was on his way. Removed shoes before entering and was very professional and pleasant. Did a great job hanging all my pictures.


Company details

  1. Flat Pack Assembly
  2. House Cleaning Service
  3. Moving Company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

59K reviews

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4.2

All reviews

(58,695)

12,783 reviews in the last 12 months

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Rated 3 out of 5 stars

The workers I've hired are great

The workers I've hired are great. The app is good. But the Taskrabbit add on fee is expensive. In this case, it's about 1/3 of the hourly fee.

19 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Felix-Thank you for your feedback. We’re committed to making Taskrabbit financially accessible to everyone. Please know that our fee supports the safety of our community. To learn more, visit: https://support.taskrabbit.com/hc/en-us/articles/204940570-What-s-the-TaskRabbit-Trust-Support-Fee-

Rated 1 out of 5 stars

Two hour minimum is crazy.

The minimum time requirement of two hours is excessive. I am astonished that the tasks I required assistance with, which took less than an hour on both days, each resulted in a charge exceeding $140.

18 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi there-We're sorry to hear that you have concerns with your invoice. Our Support Team is available to assist you further. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience.

Rated 4 out of 5 stars

Helpful

Serviceand professional skill level of the tasker. Background checks made me feel safe.

18 July 2026
Rated 3 out of 5 stars

Couldn't tip

I tried over the course of a day to tip my Tasker but I kept getting an error page. It allowed me to rate them but not leave a tip.

18 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi there-We're sorry to hear you're having trouble with tipping your Tasker! Our Support Team is available to assist you further. To reach out, please visit help.tr.co and click the "Contact Us" button at your earliest convenience.

Rated 1 out of 5 stars

This is a scam

This is a scam. Don't use the app, you'll get scammed.

18 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi there- We apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are extremely valuable to us as we continue to develop and improve, and we've passed this info along to our teams. Please let us know at help.tr.co if you need further assistance.

Rated 3 out of 5 stars

Slow but meticulous

He was good and thorough but he was one and half hours late and was a bit slow. He did the job very well though.

18 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Cherry- We apologize that you've encountered this experience and appreciate you sharing feedback. Your thoughts are extremely valuable to us as we continue to develop and improve, and we've passed this info along to our teams. Please let us know at help.tr.co if you need further assistance.

Rated 5 out of 5 stars

TaskRabbit is A+++

The Tasker was knowledgeable and friendly. I was so pleased to have the help from taskrabbit. The price was fare and I felt grateful for the availability to schedule at a time that worked for me.

18 July 2026

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