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Tops and Bottoms Reviews 

659
•
TrustScore 5 out of 5

4.8

Clothing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff for providing exceptional service and guiding buyers smoothly through online purchases and exclusive product raffles. Consumers also genuinely appreciate the remarkably fast shipping times, highly competitive prices, and great selection of quality merchandise that arrives in pristine condition. However, some customers also noted occasional issues regarding delivery delays, unreturned messages, and unsatisfactory support experiences. A few people experienced frustrating sizing mistakes, received completely incorrect items, or faced unexpected return charges and difficulties when trying to process exchanges and refunds.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional customer service and... See more

Product

Customers consistently note positive experiences with product, highlighting great quality and accurate... See more

Customer service

Customers report positive experiences with customer service, highlighting professional, responsive, and... See more

Order

People report positive experiences with order, highlighting fast processing and quick shipping times.... See more

User experience

Clients share positive opinions on user experience, highlighting a clean, helpful, and very user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The item I ordered shipped incredibly fast considering the shipping was free. I also like the hassle free checkout process there website has. There are no brick and mortar of these stores around here... See more

Rated 5 out of 5 stars

Tops n Bottoms for the W again!!! Love shopping with this store, they get my order in the mail quicker than anyone else does for sure! William who works there is great, he has been helpful and has gr... See more

Rated 5 out of 5 stars

I entered a raffle for Men’s Air force 1 Low “Dark Team Red and Safety Orange”. Williams reached out to me and stated that I won a pair. I was so excited and he proceeded with assisting me with check... See more

Rated 5 out of 5 stars

I won the raffle on the bubble boy lebrons , & williams made it very simple for me to complete the transaction. First time ordering from tops and bottoms, everything was legit ! definitely will co... See more

Company details

  1. Clothing Store
  2. Bags and Luggage Store
  3. Belt Shop
  4. Handbags Shop
  5. Shoe Store
  6. Western Apparel Store

Written by the company

We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.

Contact info

4.8

Excellent

TrustScore 5 out of 5

659 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(659)

237 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

William at Tops and Bottoms is…

William at Tops and Bottoms is absolutely my go-to guy for all my sneaker purchases! He’s always very professional, responds quickly, and makes the entire process smooth and easy. Great customer service every time. Highly recommend William if you’re looking for sneakers! Can’t wait to visit the store in person.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Tops and bottoms

Tops and bottoms is the goat they always come thru with the win William always handle things quick and fast delivery is always quick ordering is even quicker

21 August 2026
Unprompted review
Rated 5 out of 5 stars

William is my boy

William is my boy. Comes thru with all the heat I need for my wife and myself. Thanks again William for camo foamposite! Top n bottom for the win!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Tops and bottoms has been my go to spot…

Tops and bottoms has been my go to spot to get some of the latest sneaker releases and they have multiple payment options. Willam’s has provide great customer service, made he’s made getting the shoe and size I want seamless and my order is processed and delivered securely package and in a timely manner. This is my go to spot for sneakers.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Williams is amazing

Williams is amazing, love getting all the latest releases and a very easy transaction, definitely will keep coming back. Won't show anywhere else for GR shoes!!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Awesome store

Kyousuke, helped me grab a pair of shoes I was eyeing on for a few months and gave great communication through the whole checkout process.

Will buy from again! Thanks Kyousuke.!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful staff

Kyousuke was really helpful, and quick with refunding a portion of my invoice. Thanks again for the service and quick acting. I will definitely be back to shop.

17 August 2026
Unprompted review

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