Waiting to get my money back.....
I have purchased vouchers from this company several times, and for a long time, everything went smoothly—that is, until nearly two years ago, when I bought a coupon for a trip to Italy. When I tried to book through the hotel, I received no response via the contact details provided on the voucher issued by Touridat. I reported this to Touridat and also tried to make a booking through their system, Touribook, but that didn’t work either. After a lengthy investigation, it emerged that the hotel had meanwhile been sold and now has a different operator. I had to figure this out myself. Meanwhile, the voucher was still available on the Touridat website; anyone could purchase it. I also passed this information on to Touridat, at which point they removed the voucher from the website. I tried to coordinate with the hotel, but the new operator stated that they would not accept my voucher, as they have no connection whatsoever with Touridat. At this point, I asked Touridat several times to return my money, given that they guarantee a refund for such cases. The first one or two times, they said they would look into my case, but later on, I didn’t even get that much of a response. I still haven’t gotten my money back.