vanHaren Schoenen Reviews 

I want to leave my review about vanHaren Spijkenisse.

My family and I were loyal customers and bought many pairs of shoes here. Unfortunately, because of one experience, we will never return.

A few minutes after I started looking at shoes, a sales consultant told me the store was closing and repeatedly asked me to leave. However, another couple was still comfortably trying on shoes and was not asked to hurry or leave.

I asked why I was the only customer being pressured to leave, but the consultant simply repeated that the store was closing and stood next to me until I left.

Customers should be treated equally. Seeing different customers treated differently in the same situation is unacceptable.

It is disappointing to lose loyal customers because of the behaviour of one employee. I hope the store management will take this feedback seriously on how their consultants talk to customers.

And I hope this consultant will have the same attitude from people as she treats customers.

Second time order with Van Haren, never disappoint as the first time.

Many times we ordered here shoes for good prices (Graceland) and those where almost always very nice and solid.

I ordered a pair of shoes for collection at the Houten store and received an email saying that my order was ready for pickup. When I arrived, the sales assistant told me they did not have my order and that I should try again another day. Are you serious?

She did not even bother to check the order number in the computer or search for it by my name. The shoes are only available in this Houten store.

I strongly do not recommend this company. Their customer service is also incompetent and careless. Responses are extremely slow, and they do not even seem to know which order I am referring to because they cannot read the information provided properly.

At this point, I have no idea where my order is because nobody is able to give me any information.

The best shoes, the best service

beste prijs en top kwaliteit.
always have offer's.
i only buying from van haren.

I returned a pair of shoes in store, and 4 weeks later I still havent recieved the money. When I raised this with customer service they wasted my time and then tried to gaslight me (or in other words accuse me) of lying. Never again will I shop there. If you do, know you may not receive your money back.

Very satisfied with the online shopping and delivery time

This shop in Antwerp has a salesman who shouts at customers. She is not friendly and shouts. I don't even want to go here again

I bought a bag 1 week ago. I paid to have the bag protected from dirt and dust. The bag looked dirty and used after just one day. I was abroad and had no other bag. The Bos n Lommer store refused to take it back as it was dirty and "used" How stupid is that. Of course you have to use a bag to know that it is very bad qualtiy. I think the circumstances warranted an exception. The staff offered no alternative and were very un-professional

Nice good service

My experience so far has been nothing but excellent. What you see is what you get. In few cases that I had to return my order due to size, it was completely stress free

2 employees helping 1 client.
Upstairs cahier closed. Long waiting line!

This in hoogcatherijn - ridiculous