Tick Travel Insurance Reviews 

3,910
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly competitive pricing and the affordable travel insurance coverage options suitable for various trips. Travelers appreciate that the online platform is simple to navigate when comparing different policy tiers and completing medical questionnaires. Consumers frequently mention that the staff is polite, friendly, and extremely helpful when handling inquiries. However, some people mentioned experiencing technical difficulties with the website, such as slow system loading, login verification failures, or delayed authentication codes. A few other reviewers also noted that quotes could occasionally change or that completing forms required extra patience.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that quotes are very competitive and... See more

User experience

Clients share positive opinions on user experience, noting that the application process is straightforward,... See more

Website

Customers consistently note positive experiences with website navigation, praising platforms that are easy to... See more

Service

Reviewers mention positive feedback about service, noting that dealing with the staff has always been easy,... See more

Value for money

Consumers find value for money to be positive, frequently highlighting the competitive pricing and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to understand the policy and to work out how much each level of cover would cost. Also allows for a couple of everyday minor medical issues to be included without any additional fees. For... See more

Company replied

Rated 5 out of 5 stars

Having checked out a few insurance companies by reading reviews and checking prices, Tick seemed like a good option. I had a couple of questions which were answered very promptly by their team. I am... See more

Company replied

Rated 5 out of 5 stars

I gave a 5 rating because after I got my online quote, I had trouble paying. The issue wasn’t the system it was me. Apparently I hadn’t navigated through the system entirely. However after making pho... See more

Company replied

Rated 5 out of 5 stars

This is the fourth time I have insured with Tick and unfortunately last time I had an accident in Bali and Tick were everything they are meant to be. I had plenty of help from the team at Tick and ev... See more


Company details

  1. Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,910)

2,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used Tick for our last trip

Used Tick for our last trip. After reading so many positive reviews from other traveller's and their experiences was easy to make the decision to use Tick again.

20 October 2026
Rated 5 out of 5 stars

HIGHLY RECOMMENDED

I was most impressed with the service provided. I would have had so much trouble answering the questions, if I had to complete this Travel Insurance Policy online.
Thank you, I appreciate the assistance!

20 October 2026
Rated 5 out of 5 stars

Easy to get travel insurance

Easy to get travel insurance. Peace of mind knowing I'm covered for most things.

10 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Nicola,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

Super easy and cost effective travel…

Super easy and cost effective travel insurance never leave home without it
It could cost you your life

12 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Daniel,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

Always take out tick insurance always…

Always take out tick insurance always been the best price haven’t had to make a claim yet thankfully but know of someone that had to the claim process was easy as and quick

19 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi John,

Thank you for your 5-star review and for continuing to choose Tick. We’re pleased to hear you’ve found our pricing competitive.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

It was easy to understand the policy…

It was easy to understand the policy and to work out how much each level of cover would cost. Also allows for a couple of everyday minor medical issues to be included without any additional fees. For instance control blood pressure.

19 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Chris,

Thank you for your 5-star review. We’re pleased you found the policy information easy to understand and could clearly compare the cost of the different levels of cover.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

The web site is easy to use

The web site is easy to use. Prices are reasonable. We have never made a claim so not sure how this would work, but overall very pleased with the product.

15 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Christinia,

Thank you for your 5-star review. It’s great to hear you found our website easy to use and were pleased with the pricing.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

Quick and easy to apply

Quick and easy to apply. Trouble free claims. Win win.

16 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Melinda,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 4 out of 5 stars

Fair prices, easy process

Clear steps, easy, fast process, and fair prices

19 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Elaine,

Thank you for your positive review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

Very easy to understand travel…

Very easy to understand travel insurance and great prices 😎

16 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Andrew,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 3 out of 5 stars

The online process was easy and the…

The online process was easy and the cost appeared reasonable but the test of any insurer is the claim experience..All I have been sold is a promise... Hopefully I wont need to find out about it...

9 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Jody,

Thank you for your feedback. We’re pleased to hear you found the online process easy and the cost reasonable. We appreciate you taking the time to share your thoughts with us.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 5 out of 5 stars

Traveled to Fiji but didn’t have to use…

Traveled to Fiji but didn’t have to use the insurance. Good to know it was there in case. Reasonable price.

4 October 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Cathryne,

Thank you for your 5-star review. We’re glad you were pleased with the price of your travel insurance for your trip to Fiji.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

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