Such a reliable and lightning-fast service! I use Taptap Send to send money to mobile wallets for use in travel abroad and send funds to family which arrive almost instantly. It’s saved me so much in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had a fantastic experience using Taptap to send money from Ireland to South Africa. The transfers are fast, secure, and reliable, giving me peace of mind every time. The app is easy to use, the e... See more
Company replied
Tap send is actually fantastic, it's no joke but reality. I send money to my family in Africa within 10 minutes the money is on my account in Africa ready for the family to make use of, that's g... See more
Company replied
I’ve been using this app for a while now, and it’s been a great experience. It’s very easy to use, transfers are processed quickly, and the exchange rates are always competitive. I’ve never had any is... See more
Company replied
Company details
About Taptap Send
Written by the company
💸 Fair, fast, easy: money transfer as it should be.
Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.
Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP
Taptap Send proudly serves immigrant communities by providing them a convenient and safe solution to send money back home.
Send money to Africa, Asia and Latin America now with Taptap Send. DOWNLOAD THE APP
Contact info
United States
- support@taptapsend.com
- www.taptapsend.com
4.7
Excellent
37K reviews
Asks customers to review
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This remittance at first was very good…
This remittance at first was very good but now its becoming not good at all transfer money to my back and it took days to processed until now its not there yet its so frustrating cause the only answer you get is to wait, we send money for urgent matters and make us wait for days no support dont use this app or remittance at all find better remittance to transfer your money!
22 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Taptap have very bad service I send…
Taptap have very bad service I send money before five days until now I don’t receive my money and I have very big issue here. I need money and I have nothing and I’m talking with them. It’s online chat but I get nothing. They are trying with the partner, I don’t know who is the partner or what but they have very bad service this time
19 July 2026
Unprompted review
Reply from Taptap Send
Hi Sajid, we're truly sorry to hear about your experience and understand how stressful this situation must be, especially if you're relying on these funds. We sincerely apologize for the delay and the frustration it has caused. Please be assured that your funds remain safe. While most transfers are completed quickly, some may occasionally take longer. We understand that waiting without a clear timeline can be very frustrating, and we're sorry for the inconvenience.
Unfortunately, we weren't able to locate your account based on the information available in your review. We've therefore sent you a private message requesting a few more details. As soon as you reply, we'll contact you directly and do everything we can to assist you and help resolve this as quickly as possible.
Good service.thanks
23 July 2026
Unprompted review
Great experience with Danish
Great experience with Danish, I hope my issue will resolve as soon as possible so I will get my money back
23 July 2026
Unprompted review
Reply from Taptap Send
We're so glad you had a great experience with our team member! We are actively working to resolve your issue and process your refund as quickly as possible.
Taptap Send
The virtual assistants are very helpful
The virtual assistants are very helpful. Although I waited a bit longer, it was worth it because they resolved my problem. I could use the application again.👌😉
23 July 2026
Unprompted review
Reply from Taptap Send
We're so glad to hear that our virtual assistants were able to resolve your problem effectively! We appreciate your patience and are delighted that you're able to use the application again.
Taptap Send
Reply from Taptap Send
Thank you for your positive feedback! We’re happy to hear that you had a good experience with our service. We truly appreciate your trust and support.
Taptap Send
Reply from Taptap Send
Thank you for your wonderful feedback! We are so happy to hear that you found our service to be fast and hassle-free. We appreciate you choosing us!
Taptap Send
I've been using TapTap Send and…
I've been using TapTap Send and absolutely love it! It's so easy to use, fast, efficient, and incredibly user-friendly. Sending money to my loved ones overseas has been quick and hassle-free every time. It's one of the most convenient money transfer apps I've used. I highly recommend it to anyone sending money internationally—definitely a 10/10 experience!
20 July 2026
Reply from Taptap Send
We're so happy to hear you absolutely love using our app! It's wonderful that you find it easy, fast, efficient, and user-friendly for sending money to your loved ones. We appreciate your high recommendation!
Taptap Send
Reply from Taptap Send
We're so happy to hear that you found our service to be fast and great. Thank you for your kind words and positive feedback!
Taptap Send
Reply from Taptap Send
Thank you so much for your positive feedback! We’re happy to hear that you’ve consistently had a good experience with our service. We truly appreciate your trust and support.
Taptap Send
Reply from Taptap Send
Hi, thank you for your review. We’re glad your concern was addressed right away and that you’re satisfied with the service. We appreciate you choosing Taptap Send.
Reply from Taptap Send
Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience with us. We're delighted to know you're happy. Taptap Send
great good fantestic
20 July 2026
Reply from Taptap Send
Hi, thanks so much for your wonderful review! We’re really glad to hear you had a great experience with our service. Your support means a lot to us, and we’ll keep working hard to give you the fantastic service you deserve. Thanks for sending with Taptap Send!
Reply from Taptap Send
Hi, thanks so much for your review! We’re really glad to hear you’re happy with our exchange rate. We work hard to keep our rates competitive so you get more value with every transfer. Thanks for sending with Taptap Send!
Good service
14 July 2026
Reply from Taptap Send
Hi, thanks so much for your review! We’re really glad to hear you’re happy with our service. We’ll keep working hard to give you a smooth and reliable experience every time. Thanks for sending with Taptap Send!
Grate service .excellent 👍👍👍
22 July 2026
Unprompted review
Reply from Taptap Send
Hi, thanks so much for your wonderful review! We’re really glad to hear you found our service great and excellent. Your support means a lot to us, and we’ll keep working hard to give you a smooth and reliable experience every time. Thanks for sending with Taptap Send!
Reply from Taptap Send
We're so happy to hear you found our service fast, reliable, and convenient for sending money without any stress! Thank you for your wonderful feedback. Taptap Send
Recommende
22 July 2026
Reply from Taptap Send
Hola, muchas gracias por tu reseña. Nos alegra saber que nos recomiendas. Seguiremos trabajando para ofrecerte un servicio confiable y rápido en cada envío. Gracias por elegir Taptap Send.
Part of a internet scam
22 July 2026
Reply from Taptap Send
Hi Hamish, thanks for leaving a review. We are sorry you had such a negative experience. As an authorised and regulated money transfer service, we take allegations of fraud very seriously. We take the security of our app seriously and are always proactive in protecting customers’ data. Your account has been identified, and our team is treating this with urgency and will reach out to assist you further. Thanks, Taptap Send
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