The Tackle Box Reviews 

149
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the carefully packaged items that always arrive safely and on time for their fishing trips. Many people also highlight the friendly staff, helpful guidance, and the remarkable ease of navigating the site to find quality fishing gear. Though some customers noted initial apprehension or minor issues involving couriers and faulty items, the team eventually addressed their concerns and provided assistance. Reviewers consistently appreciate the reliable communication, smooth ordering process, and overall support when sorting out specific product details or replacements.

What people talk about most

Service

People report positive experiences with service, highlighting efficient communication and prompt deliveries.... See more

Product

Customers consistently note positive experiences with product availability, quality, and pricing. Reviewers... See more

Delivery service

Clients share positive opinions on delivery service, consistently noting that orders arrive quickly and... See more

Order

Users describe positive interactions with order, highlighting reliable and prompt service. Consumers... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive well packaged and exactly as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service as usual from Tackle Box, I've used them for probably 15 years, if they haven't got what you want they will call you to let you know when it will be in stock or offer an alternative. A... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to the Tackle Box for fixing my bite alarms that weren't connecting properly. A superb rang of tackle (including their brilliant Darent Valley & CF-X own brands), great stock leve... See more

Company replied

Rated 5 out of 5 stars

Great communication and a discount as my purchase was an ex display model with minor scuffs that are barely noticeable. Delivery arrived well packaged and was very fast .im sat in the chair by a lake... See more

Company replied

Rated 5 out of 5 stars

Called them regarding reel repair. Knew what problem was. Said 50p for the part. Posted to them Monday and got it back repaired Friday. Only charged £5 labour. Fast efficient reasonable cost and hones... See more

Company replied


Company details

  1. Fishing Store
  2. Bait Shop

Written by the company

Over 40 years experience providing you with the best fishing tackle, competitively priced with comprehensive, sound advice, excellent customer service and fast worldwide delivery. Rod building and repairs, Reel repairs in our in house workshops.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service , contacted me as one product wasn’t in stock in the colour I asked for . I chose a new product all sorted . Very professional

26 July 2026
The Tackle Box logo

Reply from The Tackle Box

Thank you for your feedback Jimmy

Rated 5 out of 5 stars

Splendid service.

Very good service from the team at Tackle Box regarding a discontinued item. They exchanged it for a similar product which was more expensive, at no extra cost. Complete order arrived quickly aswell.

26 July 2026
The Tackle Box logo

Reply from The Tackle Box

Thank you for your feedback Edward

Rated 5 out of 5 stars

First order with Tackle Box

First order with Tackle Box so was naturally a bit apprehensive. The item I ordered was out of stock at other retailers so was really happy they had it in stock. Price was good and item was delivered quickly. Really happy with experience and wouldn’t hesitate to order with them again.

14 July 2026
Unprompted review
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Reply from The Tackle Box

Thank you for your feedback Paul

Rated 5 out of 5 stars

Brilliant service

Brilliant service, staff very helpful, definitely recommend, easy to order, fast communication click and collect the next day

24 June 2026
The Tackle Box logo

Reply from The Tackle Box

Thank you Jake

Rated 5 out of 5 stars

The Tackle box made it very easy to…

The Tackle box made it very easy to shop fast. efficient and at a great price , happy to shop there, postage was quick to, the communication was excellent to.

24 June 2026
The Tackle Box logo

Reply from The Tackle Box

Thank you glad you were happy with our service

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