I bought some stuff on scooter attack, and canceled the order before its shipped.Since then i was 15 days I haven’t seen any of the money that was paid.Emailed them they just give me just generic answ... See more
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Amazing shop ive ordered there for a long time now, and ive never recived a damaged package, fast delivery to denmark, great product cheap prices, amazing discounts, whats not to love? 5 out of 5 star... See more
I have bought over €3000 worth of stuff them over a month or two, they’ve sent me out a faulty exhaust which had a hole in it. I’ve emailed them four times to no answer. I’m just disgusted that I spe... See more
Great scooter parts, loads of different things available. One part I ordered was sadly not available and did not get sent with the order. This got resolved within a day with a great compensation! Exce... See more
Company replied
Company details
- Motorcycle Parts Store
- Motor Scooter Dealer
- Motorcycle Equipment and Accessories Store
- Motorsports Store
- Scooter Repair Shop
- Tune Up Supplier
Written by the company
Entdecke die Welt von Scooter-Attack. Von Automatik Roller Teilen über Schaltmoped, von Maxiscooter über Mofa bis hin zu Vespa Modern und Vespa Classic - hier findet ihr alles, was ihr braucht. Mit mehr als 60.000 Artikeln beinhaltet unsere Produktpalette die größte Auswahl an Ersatz & Tuningteilen in höchster Qualität von namhaften Herstellern wie Stage6, Malossi, Motoforce, Polini, Top Performances, MXS Racing, Piaggio, Yamaha usw. Die riesige Produktpalette von Scooter Attack hat für alle Kunden den passenden Artikel Unsere Produkte sind in unterschiedliche Kategorien unterteilt. Ersatz / Sport oder Highend Auspuffanlagen, oder Original und Tuning Zylinder und Zylinderkits, und auch jede Menge Ersatz & Tuning Teile für Fahrwerk, Getriebe, Bremse usw., somit muss man nicht lange suchen, um fündig zu werden. Mit den Marken Motoforce Racing und Stage6 R/T können wir Highend Produkte in allen Preisklassen anbieten. Auch für Optisches Tuning gibt es zahlreiche Artikel. Egal ob ihr nach Styling Parts wie Verkleidungen oder Spiegel sucht oder die Beleuchtung eures Scooters reparieren oder aufpeppen möchtet, unser großes Sortiment hilft euch dabei, eure Vorstellungen zu Custombike und cooler Optik zu verwirklichen. Top Service und Beratung, technisches Know-how und langjährige Erfahrung Unser Kundenservice hilft euch gerne weiter, wenn du Informationen über Produkte benötigst oder wenn du technische Hilfe benötigst. Du kannst uns von 10 bis 18 Uhr erreichen. Schnelle und kostenlose Lieferung ab 119€. Nach über 25 Jahren Branchenerfahrung genießen wir das Vertrauen vieler begeisterter Kunden.
Contact info
Brachalmeth 4, 66271, Kleinblittersdorf, Germany
- info@scooter-attack.com
- www.scooter-attack.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought some stuff on scooter attack
I bought some stuff on scooter attack, and canceled the order before its shipped.Since then i was 15 days I haven’t seen any of the money that was paid.Emailed them they just give me just generic answers which don’t help and when I asked then directly what is going on they vanished and closed the ticket.I lost money there such a waste of money.
I have bought over €3000 worth of stuff…
I have bought over €3000 worth of stuff them over a month or two, they’ve sent me out a faulty exhaust which had a hole in it. I’ve emailed them four times to no answer. I’m just disgusted that I spent all my money with them as loyalty doesn’t seem to be a two-way street I’d recommend never buy off them
Great shop!
Amazing shop ive ordered there for a long time now, and ive never recived a damaged package, fast delivery to denmark, great product cheap prices, amazing discounts, whats not to love? 5 out of 5 stars from me! highly recommend shopping from scooter attack.
Incorrect Fit Despite Compatibility Claim
Very fast delivery, but unfortunately the chain slider did not fit my motorcycle despite being listed as compatible. I only discovered this during installation, and because it became slightly dirty while attempting to fit it, I could no longer return it. This was quite frustrating.
Technical Support
Asked a technical question regarding a very old CDI on my recent purchase. I know absolutely nothing about bikes, and Anja Grüder’s swift response with the correct and easy to follow technical information helped me massively! 5 start quick, comprehensive and friendly service!
Reply from SCOOTER-ATTACK
Impeccable Customer Service and a Quick Solution
I had an issue with a Stage6 Torque Control MK2 clutch that I purchased. After only 1-2 days of use, it failed due to what appeared to be a manufacturing defect.
I contacted Scooter-Attack's customer service, and after explaining the situation and providing some photos, they responded with extreme professionalism. Instead of making me lose time, they immediately recognized the problem and offered to send me a new replacement part at no extra cost.
Communication was clear and the issue was resolved in the best possible way. A special thanks to Fabian from customer support for his helpfulness. I highly recommend Scooter-Attack for the great quality of their products and, most importantly, for their exceptional after-sales service.
Reply from SCOOTER-ATTACK
I ordrerd af gearbox bearing kit but…
I ordrerd af gearbox bearing kit but got wheel bearings instead and I sent Them a mail but they hasnt answared me in over 6 days now and I have tryed to sent Them a mail again but they dont give response
Reply from SCOOTER-ATTACK
I am very satisfied with your products…
I am very satisfied with your products and if there is a problem, it is resolved quickly.
I also received product recommendations quickly.
My shipment box was clearly damaged…
My shipment box was clearly damaged upon arrival and an item was missing. I contacted customer service and they sent a replacement item at once!
Definitely using them again 👏🏼
Leider sehr enttäuschend.
Very disappointing experience.
Several items were missing from my order – including both C-clips, and an M8 nut for the subframe. Some of the plastic bags were already torn open. The crankshaft was packed in wet foam and arrived dirty and greasy. On top of that, the intake manifold was just lying loosely in the box. This is not the level of quality or care I expect from a professional scooter parts supplier. I’m really dissatisfied and will think twice before ordering again.
Very slow shipping and poor communication
I placed an order with Scooter-Attack and paid on July 2nd. It’s been almost a week since then, but my parcel still hasn’t been shipped. The GLS tracking status has been stuck since July 4th, showing “parcel data entered, but not handed over to the carrier.”
Despite my inquiries, I have received no clear information about the delay. Scooter-Attack is usually praised for fast shipping, but my experience has been very disappointing.
I hope the company resolves this issue and improves their customer service. For now, I advise others to be cautious with their expectations.
Reply from SCOOTER-ATTACK
I was redpected and got everything
I was redpected and got everything I want
Reply from SCOOTER-ATTACK
I ordered some parts and everything…
I ordered some parts and everything came good except the intake manifold, since they send the wrong one. I think they have some malfuction in the system because after they sent the wrong item I ordered the same part in my local bike parts store which supplies them from scooterattack and I again got the same wrong part.
Reply from SCOOTER-ATTACK
Best scooter parts
Great scooter parts, loads of different things available. One part I ordered was sadly not available and did not get sent with the order. This got resolved within a day with a great compensation! Excellent customer service!
Reply from SCOOTER-ATTACK
I recently placed an order it’s been…
I recently placed an order it’s been well over a week still haven’t received no dispatch email and have tried to contact via email still have not had no reply regarding this issue
Reply from SCOOTER-ATTACK
Month later, Still no package!
I ordered BCD side panels for my yamaha slider on 28-9-2024. Now a month has passed and i still haven't received it. Lost in transit?
Their custormer service isn't helpfull at all and most of my emails are being outright ignored.
SCOOTER ATTACK WHERE IS MY PACKAGE???!!!
I'm giving this a ONE star rating which i'm willing to evaluate if they solve this issue.
I want my package NOW Scooter attack!!!
Reply from SCOOTER-ATTACK
Hello
Hello, I ordered some things on the website, but when I go to the checkout and fill in my card information, it says something is wrong. I should contact my bank and the arrival messages show the funds on hold. I checked how much the order costs at the bank and they say it's up to you what the problem might be
Reply from SCOOTER-ATTACK
Great price, fast shipping
The product came to my door after a week from ordering it. The price was great, but the product is with light scratches.
Reply from SCOOTER-ATTACK
scammed
paid for my order and did everything correctly but they only took my money and never got any confirmation about the order. Their customer support have not tried anything after i wrote to them.
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