Rise Works Reviews 

Excellent service interface and everything keep it up

​I successfully submitted all required documents using the link provided by Rise days ago, yet there is still zero progress. It feels like a joke—is there only one person running the entire support and compliance department in a platform of this size?
​Ignoring customers and stalling payouts is completely unprofessional. I expect the compliance team to wake up, review my documents immediately, and resolve this issue without further delay.

Total number of days that I have been unable to withdraw my own funds has now come to 14. Iv emailed thier legal department over 24 hours ago with no response. Support replied to me after 20 hours saying they still have no update and will be in touch when they do. Over $60k I have stuck in their platform and the support or lack of it has been truly shocking. Do not trust them with your money.

I started my verification process on June 27, and as of July 22, it is still not complete.

My case was escalated to the compliance team, and I submitted the additional documents they requested on July 7. Since then, I have followed up multiple times but have received no response or meaningful update.

The compliance representative assigned to my case has also been unavailable for over a week, yet there doesn't appear to be anyone else available to assist or take over the case.

I currently have a payout waiting on this verification. Waiting nearly three weeks for verification while having no way to get an update on my case has been extremely frustrating.

Hello I am facing verification onboarding issue, i submitted my all documents.. done my all verification.. their verification time is 1-2 business days...
2 business days passed.. but there is no response from rise... my verification is still under review and they has no support team to talk with.....I cannot talk to their live chat due to... they didn't open yet for me... i don't know why... i am trader and the issue is that i work with the propfirm and the propfirm i worked with the pay you in rise.... and my payout is stuck their... Kindly solve my problemm if you solve my problem.. i'll remove this review and change it...

At last managed to resolve issues by continuously chatting with AI chat. All in order now.

I honestly wonder how this company has 4.5 stars. I signed up as per my Payers requirement.

1st HUGE drawback of using this service - it WON'T allow you to login from any devices unlike paypal or other services.
2nd drawback - you can't do $h!t if you don't have have the device the passkey is saved or for whatever reason if the saved device just can't recognise or didn't save the passkey or recognise it, you can't access your account and perform anything this was my case.
3rd - even if you wrote your passkey and hoped to enter it manually, their platform won't allow it, as it must be that THE ONE device like Neo from Matrix, all else shall perish, disapproved.
4th and worst of all - I raised a complaint to fix the issue with their support & visa sales support on Friday, came Monday only I received a response from both (a payment service with such delayed support??) and then I responded back that I need help - 2 days later they closed the ticket stating ' we are closing due to no response - this response was from sales side atleast, the support that's supposed to support rectifying the issues, just vanished into thin air like 'Now you see me, Now you don't'

So I signed up with another email and completed my contract on Sunday night they have not send any acceptance email to both me and my Payer until now.

Rise will not be my choice if I had anyother option.

Extremely fast with my payout. I work with a prop firm, Tradeify. I requested my Tradeify payout on 7/20/2026. Tradeify's payment processor is RiseWorks. The payout showed up in my RiseWorks account on 7/21/2026 and I requested a withdrawal from my RiseWorks to my bank account. The withdrawal showed up at my bank a couple of hours later. Such an awesome total experience with Tradeify and RiseWorks. The whole process took 1 day total. Thanks RiseWorks for being so fast.

It had been about a week now since I requested a withdrawal and even the customer support is just slow. I cannot even setup a passkey which says I had one and I never did. The rsk passkey setup has been faulty and this is now taking a very long time for me to withdraw from my account. I am very disappointed as this holds a lot of people back from receiving their own funds.

I am extremely frustrated with the payout process on Rise.
​My payout of $466.51 is completely stuck, and I am unable to withdraw or claim my funds due to a persistent smart contract error: RiseForwarder_TargetNotDeployed.
​I have tried everything on my end:
​Tested multiple networks (Arbitrum, Optimism, Base)
​Tried different wallet addresses and tokens (USDT, USDC, ETH)
​Reached out to Rise support
​Despite testing clean addresses and various network setups, the RiseForwarder contract issue remains unresolved and my funds are completely unreachable. This is unacceptable service. I expect my funds to be released and this contract error resolved immediately!

I've been going back and forth with the customer service about not being able to withdraw my own funds. It has been 4-5 days and noone got back to me. It is completely unacceptable to have funds stuck and not being able to withdraw. I will gladly change my review if my issue gets resolved. I reset my RSK and everything, however I keep on getting a server error. I even emailed about this issue and my email thread got closed telling me that they will get back to me in my original ticket, but noone ended up getting back to me

This is my second review. Still nothing good to say.. i cant onboard my account cause they have a stupid bot that scanned my Tax documents and it refused to scan it right until i had to contact support.. i contacted support and i havent heard anything! Small basic replies but nothing definitive and it takes days for them to send one question or even one response.. TERRIBLE service.. id expect you guys to be on top of everything.. you’re a money distribution company.. this is peoples lives and incomes you so carelessly prolong for no reason.

A company payed me. But I can’t make any withdrawal. What’s the problem?
The rise balance is 0
But the money are on the other assets balance

"I've been stuck during onboarding for almost one week because of a passkey issue. I cannot complete the Master Agreement, even after trying multiple devices and browsers. I have already contacted support and followed up, but I haven't received a resolution yet." "Could you please review my case and help reset or re-register my passkey? Thank you."

Great service but the charge fee is so crazy

I didn’t have any problems at the checkout. They process my payment very quickly. I’d like to thank them very much.

Worst payment company, i tried multiple times for onboarding they rejected everytime for no reason. Such a dumb company.

My payout is not realeased by risepay. It been 48 hours no response from support and all things.....

I am writing this review based on my personal experience with Rise.

I initiated a USD 990 withdrawal on June 13, 2026. More than 6 weeks have now passed, and I still have not received my money in my Al Rajhi Bank account, nor has it been returned to my Rise account.

During this time:

- My bank has confirmed multiple times that no incoming transfer was received.
- I provided every document requested by Rise, including bank statements and confirmation from my bank.
- I repeatedly asked for the SWIFT trace, recall reference number, intermediary bank details, and the current status of my funds.
- I mostly received general or AI-generated replies rather than the specific information I requested.

I have remained patient and cooperative throughout the process. I also filed a complaint with the U.S. Consumer Financial Protection Bureau (CFPB) because I have still not received a clear resolution.

I am not asking for anything beyond the return of my own money. I hope Rise will investigate this matter properly, provide transparent information, and resolve my case as soon as possible.

I will gladly update this review if my issue is fully resolved.