Rev.com Reviews 

To the first call to tell me that I had won a car to the end and actually receiving the car, I cannot fault anything, the messages , the manners the cheerful and polite way they do things,
And what a lovely shade of blue 😀
Thankyou so very very much ! X

They won’t accept applications from macedonia.I don’t know what is wrong with that but i do not tolerate racism.

My name astha pandey
I do my work very seriously

Everything went wrong. Long term client me wanted a quick AI transcript and you refused my credit card which is OK in fact and then said you dont have a member by my email name so wtf is going on?

Can't cancel my subscription. I want a refund. Can't even call to talk to anyone. I never signed up for the subscription in the first place.

Great quality. Even better than the photos.

Very easy to use way to record all kinds of conversations and situations. Makes it much easier to keep my head up and my eyes & ears engaging with my clients rather than taking notes while trying to keep the lines of communication open

Strange upselling

When I signed up for rev.com's basic plan for myself and a colleague, I thought I was able to access 2400 minutes of AI transcription per month between the two of us.

While that is true, in the fine print of the contract I agreed to (not on the overall description of the plan on the website), I was apparently told that I can only use their transcription editor on the rev.com platform for the first 90 minutes of any meeting. Strangely, for my plan, the platform does generate a complete transcript of any recording. So, I can download the transcript and then edit it in Word or upload the transcript into another AI platform to do editing or analysis. So why have this very strange limit which is only going to encourage me to go off their platform?

Apparently, Rev.com has discontinued the current account plan tier I am on in favor for a pricier one. Again, if you look at the parameters of the next priced tier, it doesn't say anything about a per meeting transcription editor limit on the website (though, again, it might be in some fine print somewhere.) In asking customer service about this, I wasn't given rapid answers in a way that would make me confident given the prior bait and switch (though perhaps covered up by a fig leaf somewhere in an agreement I signed) I had experienced.

While the transcription service itself is good, and I appreciate the security features of rev.com, this pettiness and lack of transparency (would it have been so hard to put a line on the webpage explaining limits to the transcription editor?) make me question the commitment they have to their customers.

The best transcripts ever. Well done, and the AI summaries are terrific and quite useful. A little pricey, but well worth it.

Excellent value; excellent response time; accuracy exceeded expectations.

What can I say, I can't believe I practiced for this long without Rev. I use it all the time, completely reliable and accurate.

I think Rave is a good performer but its interface is not very user friendly and the free source is not very useful, everything else is also average.

Hello if you how are you doing today

As a freelance writer and editor, I have been using Rev for close to 10 years. I find the service exceptionally swift and accurate. A cautionary note, though: Make certain you upload the correct file every time; canceling it and getting a refund is virtually impossible. I recently mistakenly uploaded a Zoom audio file, instead of the video file, of a roundtable discussion of 4 people. Unless only two people are on a call, the speakers on audio files typically cannot be identified accurately beyond "Speaker 1," "Speaker 2," etc. Only the video files, which clearly ID each speaker by name, can be accurately ID'd for the transcriptionist. I quickly realized my mistake and attempted to cancel the order within a minute or so. Unfortunately, according to the customer service rep I spoke to, the window for cancellation is "very small," as each order is claimed extremely quickly by their transribers. Consequently,she said she could not cancel the order or grant a refund. This made it vastly more difficult for me to attribute quotes to the correct person in many cases. As I said, I'll continue to use the service, but this has left a bad impression, and so I've dinged Rev one star. If I find a viable alternative I will consider jumping ship.

I love using Rev and I use it more and more with each success. It saves me time. Not only are the notes far more accurate than taking my own but the recording gives me the assurance that later there is no debate about what was said.

Having a transcript and a summary of the highlights almost instantaneously is amazing.

Easy to use. AI transcripts are very accurate and completed within minutes.

Speed and accuracy

They are doing really well...good service