Rennbetrieb Reviews 

36
TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

36 reviews

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3.3

All reviews

(36)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

This company continues to market their…

This company continues to market their product and take orders. And with the orders come the payment. They take your money and don’t deliver. In their automatic reply, they say they are a real company and not a fake company. They do a great job in marking to receive deposits. Communication is so important to insure you are not a fake company.

12 July 2026
Unprompted review
Rated 1 out of 5 stars

I am writing this as I have had a…terrible time getting products I’ve paid for in good faith!

I am writing this as I have had a nightmare with this company. Constant excuses from their team about my order supposedly’missing’ or ‘lost in transit’ it seems they have a good product but their customer service and despatch operation is terrible, such a shame but I wouldn’t go near them again…and never even gave me a refund. Dreadful - avoid.

26 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered earlier this month and still no…

Currently filing a chargeback with my credit card company. Zero communication since I placed the order — I even paid extra for FedEx express shipping and haven’t heard a word in a week. No replies to my emails, no response to my Instagram DMs either.
Is this some shell company with zero staff? Checked review sites and there are tons of people with the exact same experience. Seriously, never buying from them again.
I did get an apology via Instagram DM, but the message said they’d ship it out the next day — and now two days later, still no word. This is honestly nothing short of a joke. Give me my money back.​​​​​​​​​​​​​​​​

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Service

Bought a grill badge for Christmas. Sadly it wasn’t on time and it took a good while. After a month of waiting i decided to write a mail to the help desk.

They answered the day after with an estimated time for delivery and an apology.

As promised the package arrived! They put in a little present as an apology!

Top customer service and nice quality products.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Product

Just a quick post to let you know I am EXTREMELY pleased with the grill badges. They arrived in a timely and safe manner and the packaging was perfect. They looked great when I opened the boxes to see them and look outstanding on the car. Truly a great product at a fair price. Will order from you again.

31 March 2026
Unprompted review
Rated 3 out of 5 stars

Ok solution

I bought a FIA underwear set that was too small. Trying to get it exchanged took effort, but in the end I'm satisfied with how customer support solved it.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

terrible

I placed an order, including a 155 euro rug, on April 22, and still havent received it.
I sent an email 2 months ago and they told they are sendind it right away, guess what…still waiting. And they dont even answer my emails.
Im really frustrated with this, I checked out if their website is real before buying but clearly made a mistake

22 April 2025
Unprompted review
Rated 4 out of 5 stars

My order got lost in the mail

My order got lost in the mail, why I send a complaint to the company. It took them a while to reply, but they eventually came back apologizing and promising to send the products once ago. Received my order only a few days later, and it’s great! Will use the company again.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered various grill badges and…

I ordered various grill badges and stickers on the 9th of June….
The DHL delivery link does not change and the company does not reply to various calls, mails, Instagram messages etc.

Very poor service …

26 June 2025
Unprompted review
Rated 4 out of 5 stars

UPDATED REVIEW**

*Following my original review, I’m pleased to say the company finally reached out and resent the items, which arrived much quicker this time. They apologised for the delay and explained that the order was unfortunately missed due to a period of high traffic and volume. As a goodwill gesture, they also included a few extra decals and pin badges, which was appreciated.

While the initial experience was frustrating due to the lack of communication and delays, it’s clear the company is not bad—just perhaps a little slow, especially when shipping from the UK. I’m glad the issue was eventually resolved and appreciate the apology and added items.

Original Review:

I have been waiting for two sets of decals since the 28th of April. This is almost a month ago and yet I'm still waiting with little to no response to my emails from the company or knowledge of where this order is.

After emailing twice, I had an email from the company apologising for the delays, which they blamed on being too busy. This is two sets of stickers which are easy to produce and quick to post in an envelope. I sent further emails and Instagram direct messages in the hope of a reply or update, but received no further response. I was thoroughly disappointed with this at the time.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Item not sent and no replies for email

Ordered 2 weeks ago, and still not ship out… sent 4 emails, and none replied…

It’s a pity. Products looks good

9 May 2025
Unprompted review
Rennbetrieb logo

Reply from Rennbetrieb

Dear Ian!

We would like to sincerely apologize for the delay in the delivery of your order. We are sorry that we were unable to meet your expectations and for the inconvenience this has caused. The delay in delivery was caused by the high demand, we are so sorry.

We would like to reassure you that your package is on its way. Please note, sometimes the tracking takes up to 72h to update. You should have already received an email with the relevant shipping details.

We are working hard to ensure that such delays are avoided in the future and we thank you for your understanding and patience in this matter.

Thank you, Julia

Rated 2 out of 5 stars

Horrible company

It’s been a month for a simple grill badge. Product says on way. Julia gets back to me days later to tell me “it’s on way”. Terrible company. I asked for money back ten times.

5 May 2025
Unprompted review
Rennbetrieb logo

Reply from Rennbetrieb

Dear Kevin, thank you for your review. We're very sorry for the delay with your order and truly understand your frustration. We stayed in close contact throughout the process and did everything we could to assist and keep you updated.

Your package was shipped with USPS, and while the delivery took longer than expected, we’re relieved and glad to hear that it finally arrived safely.

We sincerely apologize again for the inconvenience and hope to have the opportunity to provide you with a smoother experience in the future.

Warm regards,

Julia

Rated 5 out of 5 stars

Placed 2 orders

Received both of my orders. They are getting very popular so just be patient with them. The quality of their products is amazing, definitely happy to be doing business with them. I will be coming back.

Thank you Rennbetrieb.

26 April 2025
Unprompted review
Rennbetrieb logo

Reply from Rennbetrieb

Dear Hugo!

Thank you again for your order and thank you for your patience. We tried our best to stay in touch with you and are super thankful to call you one of our customers.

All the best from Austria, Julia

Rated 5 out of 5 stars

I ordered stickers and I’m very…

I ordered stickers and I’m very satisfied the quality is over the top perfect , shipping was fast and customer service very friendly. I would always shop there again

21 April 2025
Unprompted review
Rennbetrieb logo

Reply from Rennbetrieb

Thank you very much for your order and your kind feedback!
We’re glad to hear that you were satisfied and truly appreciate your trust in us. Looking forward to serving you again soon!

Best, Julia

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