The entire delivery was very smooth. I was notified when they were near. They called on arrival. They found a solution to an obstacle blocking the drive way. They efficiently brought every item up. Th... See more
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Unprofessional and Dishonest Service RTC failed to deliver our furniture as scheduled. The driver didn’t ring the doorbell or make a real attempt to contact us — just a single call that disconnec... See more
Company replied
Thanks for the on time delivery 🚚, friendly dudes. Called as promised and delivered in 20 mins long way from Copenhagen in Lolland
Company replied
My shipment was delivered to the wrong address but it was not the fault of RTC. It had been given an incorrect address by the shipper where the furniture was purchased. Upon contact with RTC a very ni... See more
Company replied
Company details
- Logistics Service
- Courier and Delivery Service
- Courier Service
- Shipping and Mailing Service
- Transportation Service
Written by the company
RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!
Contact info
Abildager 8-14, 2605, Brøndby, Denmark
- +4570270040
- kundeservice@rtctransport.dk
- www.rtctransport.dk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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The entire delivery was very smooth
The entire delivery was very smooth. I was notified when they were near. They called on arrival. They found a solution to an obstacle blocking the drive way. They efficiently brought every item up. They answered my questions and gave me tips. They were very polite. 5/5 stars.
Thanks for the on time delivery 🚚
Thanks for the on time delivery 🚚, friendly dudes. Called as promised and delivered in 20 mins long way from Copenhagen in Lolland
Reply from RTC Transport A/S
Really amazing people
Really amazing people. Since I was alone with some heavy packages to carry upstairs, the driver offered to help me to the elevator while telling me that he also has a daughter and understands. Really recommend!
Reply from RTC Transport A/S
Customer service personified.
My shipment was delivered to the wrong address but it was not the fault of RTC. It had been given an incorrect address by the shipper where the furniture was purchased. Upon contact with RTC a very nice woman could not have been more understanding and helpful and arranged to have the shipment picked up the same day and delivered to me. She was courteous and exemplified the true meaning of customer service unlike her counterpart at the company where the purchase and the error were made.
Reply from RTC Transport A/S
Reply from RTC Transport A/S
Product delivered to the house
Product delivered to the house. Very nice delivery man.
Reply from RTC Transport A/S
Jysk is great.
Jysk is great.
Items are amazing
Delivery was ontime and perfect.
100 percent recommended
Reply from RTC Transport A/S
They called me and followed my…
They called me and followed my instructions very patiently because I am not home. Det er meget godt
Reply from RTC Transport A/S
Disaster experience
Disaster. I ordered a machine they didn’t have in stock but was published. They moved the deliver date 5 times in a row until we called to find this out. We accepted a different model that was offered with installation as “sorry for the mistake”. They didn’t install it as they said they had not such orders from Power upon delivery. They didn’t care that we had an email saying it should be installed-they didn’t. The vibration mat that was part of the original order was never delivered (only the new model we ended up accepting), now I need to go through the hassle of claiming my money back. This has been the worst customer experience I have had in Denmark, it has been crazy. We got the (other) machine 6 weeks after purchasing, with a lot of headaches in the middle.
Reply from RTC Transport A/S
I expected a delivery today
I expected a delivery today, the driver called me that he would be at my place in an half an hour. My daughter was inside the house and I was in the stable. When I walked back to the house I saw the driver drive away. I tried to call him right away several times, but he didn't pick up his phone. My daughter told me he hadn't knocked or anything. If he had picked up his phone it was all settled within 10 minutes. Very bad service
Reply from RTC Transport A/S
Paid for delivery inside and it was delivered 50m away
I paid for delivery inside the apartment for furniture from JYSK and the driver didn’t want to deliver, he just put it outside of the truck 50m away from the entrance. He kept yelling at me and insulting me all the time when I said that I paid for the delivery inside. This driver was extremely rude and was swearing a lot. Don’t offer the option of delivery inside if the driver will refuse to do it and insult you for asking it.
Reply from RTC Transport A/S
Unacceptable attitude while delivering…
Unacceptable attitude while delivering white goods.
Reply from RTC Transport A/S
Reply from RTC Transport A/S
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