PB Tech Reviews 

14,598
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rapid delivery times, noting that orders often arrive the very next day. People also note the extensive range of quality tech products available at very competitive market prices. Shoppers find the website simple to navigate, making the overall purchasing journey smooth and efficient. Some reviewers were not happy with strict return policies, unexpected product faults, or limited support when resolving issues. A few consumers mentioned difficulties with courier delivery conditions, experiencing extra steps when items could not be left. Other buyers stated needing more assistance with setting up electronics and dealing with occasional faults.

What people talk about most

Product

Reviewers mention positive feedback about product quality and availability, frequently highlighting great... See more

Delivery service

People report positive experiences with delivery service, highlighting that items are well packaged and... See more

Price

Consumers find prices to be very reasonable, noting that products are competitively priced and often cheaper... See more

Service

Customers had positive experiences with service, frequently praising the fast speed, excellent online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think we're very lucky to have a store like PB Tech that is firmly focused on the tech industry. I find prices to be competitive but the range is unequalled by anyone else in NZ As with all my ord... See more

Rated 5 out of 5 stars

Easy to make a selection with clear descriptions on the website and received it the very next day even though I'm out of Auckland so very impressed with that. Box was quite dusty when it arrived so ju... See more

Rated 5 out of 5 stars

PB Tech App was easy to navigate for my first time. I found the ink I needed very quickly. The checkout process is easy and quick. Communication was really quick and helpful. Super fast delivery, we a... See more

Rated 5 out of 5 stars

Apart from the shear amount of stock they sell, their prices are competitive, and their on-line Customer service 2nd to none. I can get goods shipped and arrive a day after ordering (to South Island).... See more


Company details

  1. Computer Store
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Electronics Store

Information provided by various external sources

PB Tech is NZ's largest computing and I.T. retailer and offers the best prices on a wide range of technology products. Shop online or at one of our superstores in Penrose, Queen Street / Auckland CBD, North Shore, Manukau, Henderson, Hamilton or Wellingto


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.8

All reviews

(14,598)

2,896 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a Iphone pro max 17 and…

I bought a Iphone pro max 17 and accessories online.
The online experience was very easy and all payment options are there. The site worked well even when a had to turn on my netcode on at the bank while buying the phone.
I initially incorrectly bought the pro model and a quick call arranged cancelation of order and refund arrived 1 day later.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Great order comminication

Website is easy to search and use. Order communication and shipping information was prompt and quickly updated. The order arrived well packed and secure. Great product range with a solid tech focus and competitively priced.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Going into PB Tech is always a cool…

Going into PB Tech is always a cool experience: lots of great gear and knowledgeable staff. The item that I was after wasn't in stock, but the staff were helpful. We ordered it online and had great, prompt delivery. Thanks very much.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Extremely efficient

Quick, easy and efficient delivery. I was amazed at how quickly my order arrived, especially as I live in a rural area. I would definitely recommend PB Tech for online ordering.

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Great selection and support

Great selection, and PB tech were able to support almost immediately with a detailed technical question prior to purchase.

I wouldn’t have felt comfortable making this purchase without their support.

Product works great too :)

30 October 2026
Unprompted review
Rated 5 out of 5 stars

Best deals

I have been buying product off PB Tech for quite a few years and they are always very prompt with their deliveries. I have aways been happy with my purchases and usually the best price. :-) Thanks Guys.

3 November 2026
Unprompted review
Rated 3 out of 5 stars

Beats 240W USB-C to USB-C 3-metre

I purchased the Beats 240W USB-C to USB-C 3-metre cable because it was from a New Zealand-owned business. Delivery was prompt and the product met the description. I would have awarded five stars; however, two factors prevented this: first, an additional fee applied to Afterpay payments; second, I expected a price-matching policy consistent with other retailers.

30 October 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and super fast delivery

Very efficient and super fast delivery. Very happy with everything. Website is also easy to navigate and adding promo codes is simple. Thanks PB Tech for a pleasant experience. Will happily shop from them again.also very affordable.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Fast and Easy!

Always super happy with service from PB Tech. Have purchased from them many times (somtimes through trademe) and I really love how quickly everything arrives.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

reliable

reliable, can trust them to have good prices and the product you need. pretty fast delivery.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Best service and after sales service

Always have the best service and after sales service. JB Hifi's returns policies left me high and dry and Noel Leeming's staff are pretty reluctant to answer questions. Also have the best prices and a comprehensive range

5 November 2026
Unprompted review
Rated 5 out of 5 stars

PB Tech is great

PB Tech is great - customer service is prompt and friendly, stock levels on the website shows when and where it's available. Shipping is fast! Also great that they offer opportunity to combine your purchase with other relevant options with a discount. Just like shopping in store with one of their team!

Prices are always sharp too!

2 November 2026
Unprompted review

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