PB Tech Reviews 

14,135
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally speedy delivery service and the careful packaging that keeps delicate items completely safe during transit. Consumers also appreciate the knowledgeable staff and the impressively wide selection of quality electronic items and products available. People note that the online platform is straightforward to navigate, making the ordering process remarkably simple and efficient. Though some reviewers experienced occasional pricing concerns, such as unexpected price changes or missed sales promotions, they generally remained satisfied. Despite these minor drawbacks, shoppers consistently value the highly competitive pricing and reliable customer support.

What people talk about most

Product

Clients share positive opinions on product quality, pointing out that items are high quality, perform... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting impressively fast... See more

Order

People report high satisfaction with the online ordering process, noting that the website is user-friendly,... See more

Price

Consumers find price to be very competitive and reasonable across a wide range of products. Reviewers... See more

Service

Users describe positive interactions with service, highlighting prompt delivery and efficient handling of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Consistently fast delivery in Christchurch. Consistently adequate packaging, passing and intact products delivered. Consistently honest on the website and in person about inventory and... See more

Rated 5 out of 5 stars

Highly recommended- I've been pleased with all my purchases from PB Tech (computer, laptop, headset, monitor, most recently an Apple watch)- bought both online and instore. Their prices are very compe... See more

Rated 5 out of 5 stars

I have been dealing with PB Tech for many years now and have had the best experience purchasing online. It's been safe and secure, and they delivered what I needed promptly and well packaged. I have... See more

Rated 5 out of 5 stars

Purchased a four pack of Apple Watch straps - on older watch, series 3, and finding those anywhere has been difficult - but PB Tech had them. A win. The purchase was easily made , the communication wa... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Information provided by various external sources

PB Tech is NZ's largest computing and I.T. retailer and offers the best prices on a wide range of technology products. Shop online or at one of our superstores in Penrose, Queen Street / Auckland CBD, North Shore, Manukau, Henderson, Hamilton or Wellingto


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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No history of asking for reviews

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4.8

All reviews

(14,135)

2,992 reviews in the last 12 months

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Rated 5 out of 5 stars

PB Tech were able to advise me without…

PB Tech were able to advise me without hesitation on the item I would need for the job I wanted to complete. They then even sent me a link to that item, so that I was able to purchase it from their site with ease!
The product then arrived quickly without hassle and did exactly what I wanted it to do! Thanks, PB Tech.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

poor service

I bought a printer but 3 months later it proved to be faulty. I paid a tech $186 to install the printer, then another $186 to come to my home to try to fix it. About a month later the same fault appeared. I took the receipts and printout showing the fault to PB tech and the manager, Sean, was rude and hostile. He eventually gave me a refund, but of course, no refund for the nearly $400 I had paid for installation and assessment of faults. At no time did Sean say "sorry you had this trouble" - not at all. He made me feel as if I was trying to cheat him. Which was ridiculous - the printer was faulty. Next day I ordered a new printer online and again, had to pay $186 to have it installed.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Never come here CBD

This is the last time I try to buy anything at this shitty place where the men, especially, speak to you with contempt if you try to ask a question. It bothers me that they forget I'm the customer and their job is to help me find what I'm looking for; serving a customer isn't an act of charity. Their appalling customer service is as bad as their consistently higher prices compared to the competition. Goodbye, and never again.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

A great 'All-Rounder'

I ordered on line 2 HD business monitors very recently and both arrived the following day in perfect order. That is impressive as I live on the Coromandel Peninsular. Great stuff.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Trust & speedy delivery

With PB Tech, I know that I will get a good product and great backup service (if needed). My latest item (a keyboard) was ordered on a Thursday afternoon, dispatched from the Auckland warehouse that night and deliverd me in Wellington on Saturday morning. Happy customer.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, well executed online and retail shop, at competitive prices for most items. It has always been pleasant to shop with PB Tech.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

PB Tech were so fast and informative in…

PB Tech were so fast and informative in getting my purchase on its way. Documentation and coms were outstading and extremely hassle free… Well done PB Tech.. you guys are awesome at what you do

2 September 2026
Unprompted review

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