LiveFootballTickets Reviews 

21,147
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,844 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that purchasing tickets is a straightforward process, accompanied by rapid delivery straight to digital wallets and completely smooth stadium entry. Customers are consistently thrilled with the incredible seats provided for high-profile matches, ensuring that everyone enjoys a memorable and special outing. However, some customers also noted facing stressful situations where tickets had unfortunately already been scanned or unexpected issues arose at the stadium turnstiles. Consumers additionally described occasional frustrations regarding delayed email delivery or minor mistakes during the initial booking process that required extra support to resolve.

What people talk about most

Service

People report high satisfaction with the service, highlighting a smooth experience from start to finish.... See more

Order

Users describe positive interactions with order, highlighting a seamless and straightforward purchasing... See more

User experience

Clients share positive opinions on user experience, highlighting seamless ticket purchases, excellent... See more

Website

Reviewers share mixed feedback about their experiences with the website. While some consumers report that the... See more

Location

Customers consistently note positive experiences with location, mentioning that places matched their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, with regular updates about ticket status, tickets amazing on the 4th row making our experience even more special. Tickets received via email over 48 hours before and then shar... See more

Rated 5 out of 5 stars

I was really unsure if the tickets for Man City v Arsenal would work but we had absolutely no problems getting in. I emailed during the week about my tickets and received a reply straight away.... See more

Rated 5 out of 5 stars

I used the site to buy tickets for myself and the family to watch Sporting CP during our holiday in Lisbon. The service from start to finish was great. Tickets were easy to buy. Communication about ti... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Five-Star Service Fantastic service from start to finish. We purchased our tickets for the West Ham vs Watford game yesterday, and everything was spot on. Great tickets, excellent comm... See more


Company details

  1. Event Ticket Seller
  2. Soccer Store

Written by the company

LiveFootballTickets is a leading secondary marketplace for purchasing football tickets. With a user-friendly interface and a wide selection of matches from top leagues around the world, LiveFootballTickets makes it easy for fans to secure their tickets to live matches. LiveFootballTickets is committed to providing the best customer experience possible, with quick and reliable service and a secure purchasing process. Whether you're a die-hard fan or just looking for a unique sporting experience, LiveFootballTickets has you covered. Join the thousands of satisfied customers who have relied on LiveFootballTickets to make their football dreams a reality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(21,147)

3,694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

professional

professional, responsive, have a small issue which they solves in 2 minutes. very impressed and will definitely use again in the future

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Being a guest in the UK we were unsure…

Being a guest in the UK we were unsure of the match environment. The Den was a great place to watch a match, and though Millwall wasn’t successful, we had a great EFL experience. Thanks for being great hosts Millwall.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Tickets cancelled because of our nationality

Absolutely unacceptable experience with LiveFootballTickets.

I purchased tickets for FC Barcelona vs Feyenoord for myself and my son. We are Dutch nationals, but we live in Spain, my children go to school in Spain, and we love FC Barcelona. I even provided proof of our Spanish residency, our passports and my FC Barcelona Culer Premium account. Nevertheless, LiveFootballTickets cancelled our tickets.

Their original email literally stated:
“Fans from the away team country cannot buy tickets for the home section.”
Nationality is not the same as football allegiance. A Dutch person can support Barcelona, just as a Spanish person can support Feyenoord.

We explained the situation clearly and even showed that we are flying from Málaga to Barcelona in the morning and back home to Málaga that same evening. Our flights had already been booked.

Their response? The cancellation remained in place, supposedly for “safety reasons”.

In my opinion, refusing customers based solely on their nationality, rather than any actual evidence that they support the away team, is discriminatory and completely unacceptable.

Especially disappointing from a company advertising a “99.95% guarantee”.

I have never experienced anything like this before and sincerely hope I never will again.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Recommended !

Quite scary using for the first time, but it was so simple. Tickets delivered as promised 24 hours before the game. I would recommend!!

30 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, everything ran smoothly, the only thing that would be nice is getting the tickets a bit earlier than on the day of the game. but it is a minor issue.

1 September 2026
Unprompted review
Rated 4 out of 5 stars

It was good

It was good, only minor inconvenient was the fee that appeared at the very end, that added like 60 euros to the final prize

31 August 2026
Unprompted review
Rated 5 out of 5 stars

GREAT 1st Match experience

Never purchased ticket through a site like this before due to being scared to loose my money smooth booking process reassuring customer service team tickets arrived on time great seats would definitely recommend

31 August 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good, tickets came on time. I would have been great to now which seat, I was actually booking in the stadium.

29 August 2026
Unprompted review

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