Ordered a radio only to be told they dont have stock but can ship from china, while lying on the customs forms to reduce the value. after asking for a refund nothing but silence. currently waiting for... See more
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As others have said, really poor quality product, head unit stopped working just after the 30 day return window. Even if it stopped working within 30 days I highly doubt they would honour the return.... See more
Shit quality, no customer service, bouth and the good reviews should be probably fake, the radio does not work and it canbus made changes in my car whic should not happens
Terrible product quality and terrible customer support experience. Unit stopped working after about one month. After four months of mail exchange with a highly incompetent support center, they agreed... See more
Company details
Information provided by various external sources
junsun GPS,navigator,Vehicle recorder,CAR DVD DVR
Contact info
United States
- www.junsun-china.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Shit quality
Shit quality, no customer service, bouth and the good reviews should be probably fake, the radio does not work and it canbus made changes in my car whic should not happens
Just plain scammers
Ordered a radio only to be told they dont have stock but can ship from china, while lying on the customs forms to reduce the value. after asking for a refund nothing but silence. currently waiting for 14 days to pass so i can initiate a chargeback. even if you might get a radio out of them its more likely theyll just scam you instead. they also offered a store credit for a positive review
As others have said
As others have said, really poor quality product, head unit stopped working just after the 30 day return window. Even if it stopped working within 30 days I highly doubt they would honour the return. Terrible customer service and communication. Avoid!!!!
Terrible...
Terrible product quality and terrible customer support experience. Unit stopped working after about one month. After four months of mail exchange with a highly incompetent support center, they agreed on sending a replacement motherboard. They messed up the shipping address and I never received the board. They stopped answering to me since then
Absolutely useless all round.
Absolutely useless customer service and communication. I have basically got a big black brick in my dashboard that does look quite nice but does nothing! I simply want some help and advice but have given up trying to contact anyone as I have been totally ignored.
I ordered an Android head unit from Junsun
I ordered an Android head unit for my Peugeot.
They asked which model I had, and I clearly stated it was the newer one, but the order was shipped out and for some reason they had changed my country code, so I didn't get any notification that it was ready for pickup; I managed to sort it out in the end, though.
Naturally, I received the wrong mounting frame it didn't fit my car and they are terrible at responding to emails and chats; when they do reply, it takes days between messages.
I had to order a frame myself.
In hindsight, I should have ordered from AliExpress; they answer my questions all the time.
I ordered an Android head unit for my Peugeot.
They asked which model I had, and I clearly stated it was the newer one, but the order was shipped out and for some reason they had changed my country code, so I didn't get any notification that it was ready for pickup; I managed to sort it out in the end, though.
Naturally, I received the wrong mounting frame it didn't fit my car and they are terrible at responding to emails and chats; when they do reply, it takes days between messages.
I had to order a frame myself.
In hindsight, I should have ordered from AliExpress; they answer my questions all the time.
Really bad customer service
Really bad customer service. I sent email, texted even tried their online e chat no answer at all.
I have ordered a radio last week. For golf 6 . I received an email to confirm if this was the right radio I wanted and replied yes . But nothing since. The money has been taken for over a week and no confirmation it has been sent. And no replied from junsun at all. Was meant to ship in 4 days.. not impressed at all. Ordered from their main website. It is disgracefull
SHADY!
SHADY!! … These people do a lot of sales on eBay and they work over the customers by knowingly selling defective units then promising a replacement, only they promise for weeks until eBay does NOT honor the return policy . If you want a defective unit go with these guys . If you want excuses and lies GO WITH THESE GUYS. First lie was where they are from . They claim America ( I couldn’t tell you exactly where they are from because I don’t read Chinese) STAY AWAY FROM THIS SCAM!!!
I would give no star
I would give no star . They are terrible . They knowingly sold me a unit that was defective ( as evidenced by one of their terrible instructions that are near nonexistent) . The instructions say “if the control buttons dont work or light up then you may need to download a certain file, if they still won’t function contact them to get a new unit.”
Well if that’s not telling you that you’ll have a piece of junk , nothing is ! I contacted them on eBay and they led me on for weeks and used excuses that the new unit wasn’t delivered . When I finally had enough bull%#*% from them and opened a return , EBay denied the return .
These people make a living from being shady and they certainly know how to work EBay and get away with selling junk . STAY AWAY FROM THIS COMPANY. BTW they say they are AMERICAN but really everything is in Chinese!
I had a good experience with regards to…
I had a good experience with regards to customer service. I made a purchase for a high end headunit but unfortunately learned after a week that it was out of stock. After great communication my money was refunded very quickly. I will try to buy again but I wasn't given a timeframe of when products would be back in stock. I will contact Junsun to see when it does and leave a 5 star review.
This is disgraceful beyond words—truly…
This is disgraceful beyond words—truly unbelievable. I placed an order over a month ago and was told that the package had been delivered, when in fact it had not. I was at home at the time.
The parcel was then sent back to its place of origin in Germany. After that, I received an apology and was told it would be resent to a pickup location of my choosing. Since then, I have heard absolutely nothing.
I would like to acknowledge BOL.COM who did everything they could to contact the delivery company, but even they were left without any answers I my opinion this is tantamount how a disreputable Organization behaves
This entire experience has been absolutely shameful. Never again.
Don't waste your time
If it's from junsun, don't buy it. I'm a mechanic and know how to install a unit. But new cars have canbuss. So you need a box, witch comes with unit. But it's not specifically the same. So when you have problems, they will give you the run around . I'll send new one it will take 8 days, you didn't receive it I'll send you another. Ect. Then the window to send back closes. Then junsun just ignores you. Good luck with warranty.
There's no place to apply, there web site is a joke, unless you want to buy. They should not be able to sell in us . Please buy something else.
I ordered anFaster delivery than expected and a solid buying experience Android head unit before…
I ordered an Android head unit before and it took about 16 days to arrive. This time I bought a digital instrument cluster from ikagoo.com and it arrived in just 6 days, right to my doorstep. The packaging was secure and everything looked new and well protected. Overall, the shipping speed and the buying experience were better than I expected, and I would order from ikagoo again.
Scam business knowingly falsely…
Scam business knowingly falsely advertises products.
I bought this multimedia unit which…
I bought this multimedia unit which never worked properly and I have spent hours and hours to make it work (a normal company would have offered a free return shipping or a immediate replacement) and now I have also paid the return shipping to have it repaired and now the unit is missing. Is this the way of Chinese company/people treat a friendly customer?
For example, the rear view camera only works when the engine is not running.
AVOID THIS COMPANY!!!🤮
This was just a waste of time and money. 😡
I bought the A103 4g adas mirror
I bought the A103 4g adas mirror
And since the last 2 weeks, I have noticed the junk not booting up Android systems
And I also notice it has only 1 button underneath and there's no more power option on the screen. I tried resetting it by pressing the reset button at the back but it is only a soft reset so I press the button underneath + reset + insert of power cable and it boots into boot mode language is only in Chinese and the touch doesn't work either. Im very disapointed europe gorvement keep on warning its citizen to stop buying chines product made specific for chines market and we wouldnt listern this is a completly junk . I regret buying this nonsense cheap and unprofessional manufacturer
0-star is not possible
I received the device without an installation guide.
I contacted by email the manufacturer (Junsun) to get some explanation.
They always answered me "hello my friend ..." but they never provided the answers to my questions.
They provided me an incomplete installation schema of a different device. I installed the device based on these incomplete info and some functions don't work as they should (e.g.: phone call - the most important).
I think it is very unfair.
Piece of junk.dont waste time and…
Piece of junk.dont waste time and money.does not give refunds
Bought a 7 inch for my cmax 1 week a…
Bought a 7 inch for my cmax 1 week a go.gone to us it today everything stop working tryed factory resets and the other suggestions they said nothing ask thm 4 refund. All got back was leave me a review. Awaiting ebay to step in
Get what you pay for
Got one of there android units for a mitsubishi outlander for my wife.
Absolutely no problems works exactly as it is supposed to.
What people don't realise are these are cheap and cheap for a reason these aren't Sony, alpine , pioneer stereos and this is clearly evident. But I've paid £130 for this stereo and for £130 I can't complain.
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