Helsam Reviews 

4,274
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I am pleased with your promptness in sending the order, but something happened on the way with the courier because I have not received the order until today, even though it appears delivered on the D... See more

Rated 5 out of 5 stars

I buy most of my vegan products from Helsam (Rosengårdcenter) *The quality are always satisfying. *Staffs are more than helpful and very caring. * As a student the prices are high for me it worth... See more

Company replied

Rated 5 out of 5 stars

Really easy to order, great variety of bio products that are certified and prove to not harm health. Also super fast delivery, I got my delivery within a day! So, can only recommend Helsam - top servi... See more

Company replied

Rated 5 out of 5 stars

Helsam is one of Denmark's most trusted and popular supermarket chains, known for offering a wide range of products at affordable prices. Helsam provides a one-stop solution for families looking to s... See more

Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Health and Beauty Shop
  4. Health Food Store

About Helsam

Written by the company

Helsam

Hos Helsam kan du gå på opdagelse i et bredt sortiment af kosttilskud, økologiske og funktionelle fødevarer samt personlig pleje – nøje sammensat med faglig indsigt og fokus på kvalitet.

Vi bygger på mere end 40 års erfaring med naturlige valg og gode vaner til en hverdag i balance.

Har du brug for hjælp til at finde det, der passer bedst til dig, er du altid velkommen i en af vores 35 butikker. Her møder du passionerede medarbejdere, der giver personlig og specialiseret rådgivning med udgangspunkt i dig.

Din oplevelse betyder meget for os. Derfor sætter vi stor pris på, at du deler din feedback – den hjælper os med at blive endnu bedre, både online og i butik.

Helsam.dk

Udforsk vores fulde sortiment online – eller besøg en af vores butikker og få personlig vejledning.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

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4.6

All reviews

(4,274)

2,815 reviews in the last 12 months

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Rated 5 out of 5 stars

I got everything i asked for in time. I really recommend HELSAM.

I recieved my products in time and they were well packed. Good quality too.

2 November 2026
Helsam logo

Reply from Helsam

Hej Victoria

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 5 out of 5 stars

Perfekt service

Perfekt service

31 October 2026
Helsam logo

Reply from Helsam

Hej Mariarita

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 5 out of 5 stars

Great products :)

30 October 2026
Helsam logo

Reply from Helsam

Hej Aine

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 5 out of 5 stars

It was a good experience

Everything was good

29 October 2026
Helsam logo

Reply from Helsam

Hej Dimitra

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 1 out of 5 stars

The package arrived opened and I…

The package arrived opened and I couldn't use the product

20 October 2026
Helsam logo

Reply from Helsam

Hi Pablo,

Thank you for taking the time to tell us about your ⭐ experience.

We are truly sorry to read that your experience with Helsam has been so far from the experience we want to provide our customers.

I would very much like to help follow up on this, so we can understand what happened and see if we can find a good solution for you.

I have found your order/case and will make sure that we contact you directly so we can properly follow up.

We hope you will give us the opportunity to continue the conversation with you.


Best regards,

Clara, Helsam

Rated 5 out of 5 stars
Helsam logo

Reply from Helsam

Hej Carsten

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 3 out of 5 stars

Service not so good.

Service not so good very slow.

8 October 2026
Helsam logo

Reply from Helsam

Hi Susan,

Thank you for taking the time to share your experience ⭐⭐⭐.

We are sorry to hear that you experienced slow service and that we did not meet your expectations.

We appreciate you taking the time to share your experience, and we will use your comments to help improve our service.

Best regards,

Mary, Helsam

Rated 5 out of 5 stars

Very good packaging

Very good packaging, fast delivery.

8 October 2026
Helsam logo

Reply from Helsam

Hej Liliia

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 5 out of 5 stars

A lot of products and quick delivery

A lot of products and quick delivery!

Definitely recommend!

7 October 2026
Helsam logo

Reply from Helsam

Hej Patrick

Hvor er det dejligt at høre – tusind tak for de 5 stjerner ⭐

Vi er glade for, at du har haft en god oplevelse hos Helsam, og vi glæder os til at byde dig velkommen igen.

De bedste hilsner
Helsam

Rated 5 out of 5 stars

Helsam is one of Denmark's most trusted…

Helsam is one of Denmark's most trusted and popular supermarket chains, known for offering a wide range of products at affordable prices. Helsam provides a one-stop solution for families looking to shop economically. Highly recommend it to anyone looking for high quality goods with an affordable price.

6 September 2026
Rated 1 out of 5 stars

Package not delivered and no…

Package not delivered and no notification sent on delay/inability of delivery

25 August 2026
Helsam logo

Reply from Helsam

Hej Robert

As previously mentioned, DAO attempted to deliver the package to your address. Since no one was available to receive it, the package has been redirected to a parcel shop and is currently on its way there.


You will receive a notification from DAO as soon as the package is ready for collection.

Mange hilsner

Helsam Team

Rated 5 out of 5 stars

it is easy

it is easy, they have share the location and the moment it arrive at the store they let me know.
they have comply with the time expected

8 July 2026

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